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Hilton Head Marriott Resort & Spa

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1,820 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Head Marriott Resort & Spa
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Showing 1,802: English reviews
Jonesboro, Georgia
Reviewed 11 August 2014

We always stay at Marriott Hotels and have never been as disappointed in a hotel as we were in the Hilton Head Resort and Spa. Our room rate was way too high for this hotel; it really needs to be kept clean and be updated to the level Marriott customers expect. The carpets were dirty, a lot of the tile...

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Helpful?
1Thank Condolady2014
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

First, and foremost, thank you for your feedback from your stay. We are always looking to exceed and without guest comments we would not know where we may need improving. I understand that your stay here must have been frustrating. Your issues are taken seriously and have been passed on to all management of the concerned areas. We do not...

Houston, Texas
Reviewed 11 August 2014

Yes, the hotel is older and likely needs some updating, but this hotel is perfect for couples and families who only need the room to shower and sleep. Pools are fantastic and open until 11PM; the larger one is shallow (3-5 feet), and the smaller one goes down to 13 feet deep. There are plenty of lounge chairs, and towels...

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1Thank Suzie H
Baltimore, Maryland
Reviewed 10 August 2014

we usually come down to Hilton Head to stay here prior to checking in to our timeshare. I would say this is a good hotel but there are some issues. The hotel is centrally located on the island and right on the beach. Breakfast is good. One the rooms need to be updated. Our room had furniture that showed obvious...

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Helpful?
Thank kelbel1414
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking to time to write a review over your recent stay at the Hilton Head Marriott Resort and Spa. We are a very busy resort but always looking for the opportunity to go above and beyond for the next guest. We do expect our renovations to begin this fall. We will be updating our guest rooms along...

Charlotte
Reviewed 8 August 2014

We are here now and are so disappointed. Gave us an upgrade to 1st floor ocean view room. In addition to being outdated and needing updating, the room is very smelly and full of mold and mildew. You can see the black mildew all over the ceiling. The couch also smells heavily of mildew. Both my husband and I have...

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1Thank 4petsl
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

We appreciate you choosing to spend your time at the Hilton Head Marriott Resort and Spa. While we pride ourselves in meeting and exceeding our guests’ expectations, we have obviously failed you and for that we sincerely apologize. I’m terribly sorry about the issues you encountered during your stay. We are expecting a renovation in the Fall of 2014. We...

London, United Kingdom
Reviewed 8 August 2014

This hotel was good in most respects. The food (breakfast) was very good with a vast choice. The rooms were adequate for the job although toiletries were lacking as there was two of us in the room and only enough soap for one. There pool was excellent with a great bar and access to the beach. Lots of local restaurants...

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Thank Alkesh P
Reviewed 8 August 2014

Stayed there in June of 2014 for one week. At first I had my concerns about staying here after reading so many negative reviews. However, I had a wonderful time. The room was dated but I understand the resort is being updated in the fall. The majority of the time, I spent by the pools or on the beach. The...

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1Thank Tracey M
San Diego
Reviewed 8 August 2014

The Marriott at Hilton Head is in a great location and the hotel staff are very impressive. All employees are very enthusiastic and accommodating. However, the hotel is obviously getting long in the tooth and is in need of a refresh. The location is so good that it would be in Marriott's best interest to upgrade the hotel. Nothing bad...

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Thank Commodore99
Seneca, South Carolina
Reviewed 8 August 2014

Don't expect to do any work here unless you bring your own internet connection. Supposedly they had internet in the lobby, but I wouldn't try to work in such a busy location. It is 2014 - even cheap hotels have wireless internet.

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Thank Upstate-SC-Roamer
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for choosing to stay with us on your trip to Hilton Head Island. We appreciate your comments and are sorry for the frustration you experienced with our internet connect. We understand that many guest work while away from home, and understand how frustrating it must have been for you not to connect to the internet properly. Our guest...

30,000 ft over the Pacific
Reviewed 7 August 2014 via mobile

The rooms are dated and in need of decoration - chipped furniture, flaking plaster in the bathroom. The rooms have the feel of a cheap 3-star. The water pressure was very low coming out the tap, almost a dribble. You are paying for the location, not for a quality hotel. A quoted $40 room upgrade was charged at $60.00 to...

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Thank Captain_Platitude
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for choosing to stay with us. We appreciate your feedback over your recent visit. We will be receiving renovations starting in October. We are very excited to update our product so that we can continue to exceed all of our guests' expectations. I'm sorry to hear of your frustrations with your recent visit. This is not the type...

Tolland
Reviewed 6 August 2014

The Marriott was a very nice resort with a great beach front location. I prefer Westins but this was a good substitute. The resort is close to stores and not too far from the outlets. Golf is on the premises so there's a lot for everyone.

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Thank deanp1995

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover a premier oceanfront hotel at Hilton Head Marriott Resort & Spa. Our world-class resort in Hilton Head, SC offers you an island escape in utter paradise. Enjoy newly renovated guestrooms, award-winning dining, three championship golf courses and spa. In addition, our distinctive Hilton Head oceanfront hotel's staff always delivers superior service to make your stay even more special. Our outstanding family-friendly retreat also offers a wide array of impressive amenities, including golf, tennis, biking, parasailing and so much more. Take advantage of our unbeatable location and enjoy easy access to a variety of nearby destinations, including local airports, shopping and popular tourist attractions. Plus, this Hilton Head resort provides dynamic event spaces, creating an ideal location to host your celebration or professional conference. Experience supreme relaxation and scenic views at Hilton Head Marriott Resort & Spa. ... more   less 

Additional Information about Hilton Head Marriott Resort & Spa

Address: 1 Hotel Cir, Hilton Head, SC 29928-5146
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: ₹ 13,028 - ₹ 28,443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Head Marriott Resort & Spa 4*
Number of rooms: 513
Reservation Options:
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Also Known As:
Hilton Head Marriott Resort And Spa
Hilton Head Marriott Hotel Hilton Head
Marriott Hilton Head
Hotel Style:
#5 Spa Hotel in Hilton Head
#5 Luxury Hotel in Hilton Head
#6 Top resorts Hotel in Hilton Head
#9 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Head Marriott Resort & Spa staff and other travellers.
26 questions
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Questions? Get answers from Hilton Head Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with ocean view is the best - 7th floor and above”
 of 5 bubbles JST300, 11 Jan 2017 | Read review
“Request oceanfront”
 of 5 bubbles muffeykat, 25 Dec 2016 | Read review
“Not sure if you can get away from the loud door closings”
 of 5 bubbles Trippsdad1983, 15 Dec 2016 | Read review
“High room oceanfront for the view and sound”
 of 5 bubbles gurk123, 7 Dec 2016 | Read review
“Get an oceanview room here on a higher floor”
  • View from the Beach
  • Parking view. Ocean view would be better and it could be worth the extra bucks
  • Good amenities, expected for this hotel category
  • Bathroom could be better than this that looks like a 3 star bathroom.
 of 5 bubbles CarlosMauricioM, 25 Nov 2016 | Read review
5 of 5
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