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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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2,101 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Resort Hilton Head Island
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Showing 2,084: English reviews
Hilton Head
Reviewed 5 days ago NEW

This was an average hotel room for a resort price. Staff did not make us feel special, and we regularly had to request towels, pillows, toilet paper, etc because housekeeping didn't leave enough for the four of us in the room. The "garden view" was atrocious -- it consisted of a rooftop with noisy fans...I expected a parking lot view,...

Review collected in partnership with Sonesta
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Helpful?
Thank Timothy L
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We appreciate the feedback and review about your experience at Sonesta Resort Hilton Head Island. I am disappointed to hear that we did not meet your expectations and that your stay was not satisfactory. I have addressed your concerns to ensure that the staff and accommodations are better prepared for future visitors. We are always looking to improve and we...

Greer, South Carolina
Reviewed 5 days ago NEW

Stopped at Hilton Head after a week spent in West Palm Beach. Looked at the hotels in the area and found the Sonesta in Groupon for the same price. The room was large and the staff very helpful. We ate at the bar the burger was great. We plan on going back there for a longer stay later this year.

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Helpful?
Thank Thomas S
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a wonderful review about your stay at Sonesta Resort Hilton Head Island. We are glad that we could provide helpful staff, great food and comfortable accommodations. We look forward to welcoming you back to the Lowcountry, and please don’t hesitate to contact us when planning your stay. Jay Wiendl General Manager

Hilton Head
Reviewed 5 days ago NEW

We purchased a Groupon for 5 days at Sonesta as a last minute spring break getaway. Such an amazing resort, fabulous staff and so many quaint places to relax...by the beach, in a hammock or around a fire pit. Modern, comfortable, clean and spacious rooms with balconies, friendly staff everywhere, options to eat onsite and beachfront! We loved every moment...

Review collected in partnership with Sonesta
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Helpful?
Thank 159audrar
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for writing a wonderful review after your stay with us at Sonesta Resort Hilton Head Island. We are glad to hear you enjoyed the relaxing accommodations, customer service and amenities. We pride ourselves on having a great location and providing the perfect vacation experience for every one. We would be thrilled to welcome you back to the Lowcountry...

Reviewed 1 week ago via mobile

What a beautiful and relaxing way to spend my birthday! Our room was spacious, nicely decorated and very comfortable. The resort grounds are well manicured, and provide the serenity needed to recharge body and soul. The staff are very friendly and helpful... I asked the bellman how long he had worked here and he said 8 years!!! That says a...

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Helpful?
Thank Susan W
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a wonderful review about your stay at Sonesta Resort Hilton Head Island, and Happy Birthday! We are glad to hear that you enjoyed the room accommodations, staff, pool area amenities and the beach front location. We look forward to welcoming you back to the Lowcountry during your next visit. Jay Wiendl General...

McDonough, Georgia
Reviewed 1 week ago

I purchased a Group On for this property for two nights and we decided to stay a third. The resort is beautiful and you cannot ask for nicer people to serve you. They have lots to offer in amenities. My husband wanted me to rate it a three because of the improper working of the shower and the appearance of...

Review collected in partnership with Sonesta
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Helpful?
Thank Karen D
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We are thrilled you enjoyed your stay at Sonesta Resort Hilton Head Island so much that you extended your stay. Customer service is of the utmost importance to us so we are glad to have met your standards. We take our reviews very seriously and are sorry to hear that your experience with the shower was unpleasant; I am pleased...

Stuarts Draft, Virginia
Reviewed 1 week ago

Stayed here for a short getaway. It was great. Everything was very clean and everyone was very nice. The grounds are very beautiful and relaxing. Beach access is on the property and the beach was not crowded at all. The food was great. I am a vegetarian so the pickings were a little slim, but I asked for one of...

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Helpful?
1Thank Sylvia C
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to share your experience at Sonesta Resort Hilton Head Island. We pride ourselves on having great customer service and we are glad to hear that your experience with the staff was memorable. It is always special to hear when our guests enjoy the amenities on property as you did for the spa accommodations and...

Bradenton, Florida
Reviewed 1 week ago

The Sonesta on Hilton Head is a lovely resort located right on the water. We enjoyed the beautiful hotel and landscaping while relaxing on a extended getaway. Walking right on to the beach was a definite plus! Staff was friendly and professional and rooms were extremely clean and comfortable. Hilton Head has a definite winner in the Sonesta.

Review collected in partnership with Sonesta
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Helpful?
Thank 222Terri
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We are thrilled you enjoyed your stay at Sonesta Resort Hilton Head Island. We pride ourselves on having great customer service so we are glad to have met your standards. We are glad to hear that your experience with the staff, room accommodations, and location was enjoyable. We look forward to welcoming you back soon to the Lowcountry. Jay Wiendl...

Hot Springs, Arkansas
Reviewed 1 week ago

We attended the most lovely wedding over the weekend. The hotel property was beautiful and all the wedding festivities were spectacular. The food was beautifully served and tasted great. We loved the weekend.

Review collected in partnership with Sonesta
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Thank tpseller
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a wonderful review after your wedding vacation at Sonesta Resort Hilton Head Island. Congratulations to the newly-weds! We are glad you enjoyed your weekend at our beautiful resort and that the wedding festivities were spectacular. We look forward to welcoming you back soon to the Lowcountry and please don’t hesitate to contact...

mn
Reviewed 1 week ago via mobile

This hotel is beautiful! Grounds, interior spaces, everywhere immaculately clean and well-attended to. Staff is also friendly, helpful and accommodating. The happy hour food specials at bentley's are tasty and have portions big enough for a family. We are there for dinner one night. The shaded pool is warm (even on the miserable few days we were there when the...

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Helpful?
Thank chris f
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a wonderful review after your recent stay at Sonesta Resort Hilton Head Island. We pride ourselves on having great customer service so we are glad we met your standards. We are thrilled to hear that you enjoyed Bayley’s and the pool amenities. We look forward to welcoming you back soon to the...

Mt Cobb, Pennsylvania
Reviewed 1 week ago

This is the fourth time I stayed at the Sonesta Resort. Never had an issue or complaint about the service or the resort. The staff is extremely helpful and friendly. The resort is conveniently located to some very good restaurants, Harbor Town, and a short 5 minute walk to the beach. The concierge, Sherri, has a wealth of knowledge of...

Review collected in partnership with Sonesta
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Helpful?
Thank Paul S
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write such a nice review after your stay with Sonesta Resort Hilton Head Island. We are thrilled to hear that you enjoyed your fourth stay and that you had no complaints. Customer service is very important to us so we are delighted that Sherri and the rest of the staff were helpful and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: ₹ 15,124 - ₹ 29,986 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Spa Hotel in Hilton Head
#1 Green Hotel in Hilton Head
#2 Top resorts Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
73 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with the Garden View rooms. The view of the pool and the lush greenery makes it very relaxing to sit on the balcony and sip your coffee.”
 of 5 bubbles 194PaulC, 22 Mar 2017 | Read review
“be mindful that pets are allowed...but only on the first floor.”
 of 5 bubbles atd713, 10 Mar 2017 | Read review
“All the rooms I have seen are lovely.”
 of 5 bubbles tharris875, 26 Feb 2017 | Read review
“Ask about the view and the resort and destination fee.”
 of 5 bubbles coach11, 25 Feb 2017 | Read review
“Courtyard / Pool view rooms are nice.”
 of 5 bubbles 437MartinC437, 21 Feb 2017 | Read review
5 of 5