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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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1,972 Reviews from our TripAdvisor Community

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Showing 1,956: English reviews
NC
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

I would have given 5 stars if we could have had a better view of the ocean. We were on the fifth floor and had an enormous tree we could practically touch from our terrace. Needless to say , we were not able to see much else , not even the pool directly below us. We could hear the fountain... More 

Helpful?
Thank BJF_8
Philadelphia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

If you are looking for a place to disconnect and park yourself poolside or on the beach, this is it. The rooms are not fancy, but adequate and well-kept. The grounds are lovely. The pool is pristine, the lounge chairs are abundant and clean and the outdoor cushioned seating areas are a nice feature. It's a short walk over the... More 

Helpful?
Thank CandCPhilly
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

When we arrived in the evening about 6:30 The room was suppose to be ready but the bathroom had not been cleaned and there was no toilet paper. We had to ask several times then finally go up front desk. Second day no clean towels were brought to room And third day same problem. The hotel had been under construction... More 

Helpful?
Thank sgtbunks
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

I've been going to the Sonesta for a few years and never had a bad experience. This time it was a spur of the moment thing. And I decided to go. We when we got there everything was great. Everyone was polite and helpful. They even gave me a upgrade to a garden pool view. Well check in went to... More 

Helpful?
Thank Robert O
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Robert, Thank you so much for your fantastic review after your recent stay with us. We are so sorry to hear that your trip was cut short but are glad that our staff was able to assist you with arranging your plans. We hope you’re back to feeling better and that we get to welcome you back again soon.... More 

Aiken, South Carolina
Level Contributor
217 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 6 days ago NEW

This is our second time back to this marvelous hotel. From bellman to check-in, we were treated like old friends. Chloe made check in a snap and even though we were early for our reservation, we were able to check in. Everyone one associated with this hotel was friendly and helpful. The room was very nice overlooking the pool with... More 

Helpful?
Thank Anthony L
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Anthony, We’re thrilled to hear that you had an excellent stay with us at Sonesta Resort Hilton Head Island. Thank you so much for returning for a second stay with us and for your kind review. We’re glad that you found our staff friendly, welcoming and helpful. Thank you for your kind review of our room accommodations and our... More 

New York City, New York
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago NEW

A little pricey, and "resort fee" added to bill. This seems to be more and more common and is just a way to increase the bill. Room very nice and check in was efficient. Easy, free parking. Breakfast not included but the restaurant off the lobby was very good.

Helpful?
Thank drmmink
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for taking the time to write a review after your stay with us at Sonesta Resort Hilton Head Island. We truly value your feedback regarding our property’s resort fee and on-site dining options. Thank you for your kind words regarding our room accommodations as well. We look forward to hosting you during your next trip to... More 

Chantilly, Virginia
1 review
Reviewed 1 week ago NEW

My wife and I stayed for 4 nights for golf and Thanksgiving holiday. This is a very nice resort and very pet friendly. I travel with my diabetic alert dog and the hotel staff made us very welcome as a pet and service dog owner. Our room and amenities exceeded expectations, especially given hurricane Matthew hitting the area. If we... More 

Review collected in partnership with Sonesta

Helpful?
Thank jonm993
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Jon, Thank you for choosing Sonesta Resort Hilton Head Island for your special Thanksgiving trip. We’re so happy to hear that you had an excellent stay with us and appreciate your kind words regarding the friendliness of our staff, our resort amenities and pet-friendly accommodations. Thank you for your feedback regarding our on-site dining options as well. We truly... More 

Hilton Head
1 review
Reviewed 1 week ago

It was a very nice hotel and it was nice to be spoiled but to be honest for the cost they could have at least had a free breakfast. The internet would not work on my phone the entire time I was there and they surprised us with an extra $100 worth of charges on checkout that we were never... More 

Review collected in partnership with Sonesta

Helpful?
Thank Eloise R
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Eloise, Thank you for taking the time to write a review after your stay with us while on Hilton Head Island. We truly appreciate your feedback, and would be thankful for the opportunity to personally discuss your stay with you. We would also like our readers to know that both pools are heated and the shade pool is currently... More 

Charlotte, North Carolina
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

The valet greets you with a wonderful smile and enthusiasm When told I wished to self valet he was gracious but indicated policy required him to accompany all luggage carriers He waited as I unloaded and then pushed to carrier to my room . Smile and personality continued at check in where every issue was resolved gracefully by a new... More 

Helpful?
Thank nosbigs
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for your kind review after your recent stay with us. We greatly appreciate your feedback regarding the friendliness of our staff and are thrilled to hear that you greatly enjoyed your time on Hilton Head Island. We look forward to welcoming you back during your next visit to the Lowcountry and ask that you please feel... More 

Sumter, South Carolina, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Sonesta Resort at Hilton Head Island, is a beautiful resort. The staff is all friendly and extremely helpful when you need anything. The grounds are well kept and it is easy to get to the beach. The hammocks and furniture spaced around the grounds are great places to sit back and read a book. The resort makes families feel... More 

Review collected in partnership with Sonesta

Helpful?
Thank JLR1016
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your fantastic review after your recent stay with us on Hilton Head Island. We are so happy to hear that you had a wonderful time with us and thank you for choosing Sonesta Resort Hilton Head Island. We hope to have the pleasure of welcoming you back again soon and look forward to assisting you with planning... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: ₹ 10,910 - ₹ 25,160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Green Hotel in Hilton Head
#1 Spa Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
63 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe an end unit with fewer trees”
 of 5 bubbles BJF_8, 3 Dec 2016 | Read review
“5115 is an oceanfront room and has a super view.”
 of 5 bubbles anthonyl133, 28 Nov 2016 | Read review
“ttake your business anywhere but here”
 of 5 bubbles loc212, 14 Nov 2016 | Read review
“Rooms that are ocean fron and up a few floors have a fine view”
 of 5 bubbles lonniel803, 10 Nov 2016 | Read review
“Rooms with views are definitely worth the upgrade. The view of the pool is just as great as beach views!”
 of 5 bubbles indyfan99, 10 Nov 2016 | Read review
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