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The Westin Hilton Head Island Resort & Spa

CancelonUS$ 299*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 530*
US$ 299*
Great Deal
US$ 306*
US$ 329*
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The Westin Hilton Head Island Resort & Spa
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1,528 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Hilton Head Island Resort & Spa
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Showing 1,513: English reviews
Reviewed 28 January 2017 via mobile

A very nice hotel. Always great service and friendly, attentive staff. We came on Thursday for the weekend and they were remodeling the lobby. They finished on Friday and things were back to normal. Great bed, good view, love Hilton Head.

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Helpful?
Thank Thomas J
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing The Westin is a very nice hotel. It was great to know you enjoyed the signature Heavenly Bed and a great view from your guest room. We appreciate your comments on the staff ensuring you were well cared for despite the renewing improvements that were completed. We look forward to welcoming you back soon for another...

Atlanta, Georgia
Reviewed 28 January 2017 via mobile

We checked in yesterday, front desk service was beyond bad. I don't think even where is pool, gym, restaurant on site, or wifi password! Spa people were really nice. We had great time over there. After service, because we haven't check in, they said go check in, then have front desk call. So we are at the front desk, the...

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Helpful?
2Thank Onesipwonder
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for choosing The Westin as the destination for your anniversary celebration. It was nice to know you had a great experience in the signature Heavenly Spa and that the spa staff, as well as our housekeeping team, ensured you were well cared for. Please accept my sincere apology for issues you experienced with the front desk staff which...

Asheville, NC
Reviewed 27 January 2017

This is a beautiful facility but they are still working hard to overcome the issues that the recent hurricane caused. We were able to manage with all the work and repairs going on just fine but sadly did not get to experience all of the areas and venues of the resort. Our room was wonderful, faced the ocean, exceptionally clean...

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Helpful?
Thank Bland H
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing The Westin is a beautiful resort in a great location. It was nice to know you enjoyed a wonderful ocean view guest room and a pleasant sleep in our signature Heavenly Bed. We also appreciate your comment that the staff is courteous and friendly as they always strive to provide personal and instinctive service to our...

Reviewed 25 January 2017

My husband and I wanted a beach wedding and fell in love with Hilton Head Island. This was my first ever experience at a Westin. I instantly fell in love. Every inch of this hotel/resort was stunning. The staff were always a step ahead and so helpful. Our wedding day was such a breeze thanks to the wonderful staff and...

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Helpful?
Thank Danelle M
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Congratulations on your beautiful beach wedding at The Westin. It was great to know you were able to experience the Heavenly Spa, as well as the revitalizing pool and beach options. We appreciate your comments on our staff; especially the culinary staff, ensuring you were well cared for and treated special. We look forward to welcoming you back for a...

Roanoke, Virginia
Reviewed 23 January 2017

This resort is undergoing a renovation and a lot is going on during this off season. That being said, the upgrades are showing well with nicely redone rooms and bathrooms. Mattresses are comfortable and the new shower heads are top notch. There were not a lot of guests when we stayed but everything was clean and kept well. We did...

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Helpful?
Thank RERD09
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your recent stay at The Westin. Delighted to know you enjoyed the upgraded guest rooms, signature Heavenly Beds and Heavenly Shower. We have some repair projects underway due to Hurricane Matthew which is noted on our website, and the enhancements will be complete in the near future. It was great to know you had...

Reviewed 21 January 2017 via mobile

My husband and I stayed here during our winter break. Off season- so not much of activities here. However the hotel rooms were clean and neat. Toiletries not really all that great but essentials were good. Beach access and pools were clean. Staff were friendly and nice. There is a cycle rack that you can use for parking bikes. Safety...

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Helpful?
Thank Reena T
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Delighted you had an enjoyable stay at The Westin for your winter break. It was great to know you enjoyed the nice guest rooms, and wonderful beach access. We appreciate your comment that the staff were friendly and nice as they always strive to provide personal and instinctive service to our guests. At this time of the year, many guests...

Atlanta, Georgia
Reviewed 19 January 2017

Pool area was disappointing; no food or beverage service, chairs flipped over. Very large decking area with shade trees and a pretty good hike to the beach. Hoses were provided to wash off sand. Remodeled rooms were comfortable. Overall not a good enough experience to book a return for the room rate.

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Helpful?
Thank c27balstro
Hotel M, Owner at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing details of your experience last October at The Westin. It was great to know you enjoyed very comfortable guest rooms. As you may know, Hilton Head Island did have the direct impact of Hurricane Matthew the first week in October which caused a mandatory evacuation, and subsequently the resort was closed for a week relating to...

Waxhaw NC
Reviewed 19 January 2017

I found a deal on a travel site that was pretty good. On the deal it showed the phone number for the property or an online option for making the reservation. I have had some difficulty with third party reservations in the past so I chose to call the property directly and made my reservation. The person on the other...

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Helpful?
2Thank brownfalcon
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your recent experience at The Westin. We appreciate your comments on the guest room, lobby, and common areas being very nice. It was also great to know our bell staff, valet, and front desk agent were accommodating and efficient as we always strive to provide personal and instinctive service to our guests. Please accept my sincere...

Morristown, New Jersey
Reviewed 18 January 2017 via mobile

Spent a few days here for business. Rooms are just average and poor wifi, but great outdoor bar, pool and beautiful beach. Nice fire pits and lounges to relax by at night. Only complaint is the outdoor bar shuts down too early at 9pm.

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Helpful?
Thank EMNJNYC
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing positive comments on The Westin regarding the great beach, pools, and fire pits. I am sorry that View 32 closed at 9:00 p.m. which may have been related to cooler evening temperatures. That venue is usually open until 10:00 p.m. when we close for the comfort level of all our guests. The Carolina Room bar was...

Reviewed 17 January 2017 via mobile

I hope I can say everything without it being 2 pages. Ok so I've been to Hilton head before but this was the first trip at Westin. Even before getting there the front desk staff was great to me, my vacation had odd circumstances.. I flew in very early Sunday morning and my husband was to get there on Monday...

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Helpful?
1Thank JJstaycation
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback that The Westin is a gorgeous property that really impressed you. We also appreciate your comment on our staff being exceptional as they always strive to ensure our guests are well cared for and treated special. It was great to know you enjoyed the signature Heavenly Bed, great food, and numerous resort amenities. I am...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 

Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928-5583
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: ₹ 18,423 - ₹ 30,769 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel Hilton Head
Hotel Style:
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Hilton Head Island Resort & Spa staff and other travellers.
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Questions? Get answers from The Westin Hilton Head Island Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are a long walk from the front desk”
IndianaolisAlex, 22 May 2017 | Read review
“Ask for rooms on the ocean. Suite 1005 is great.”
Snooge42, 16 May 2017 | Read review
“The hallways are quite long so tell them if you want to be near an elevator.”
SuperPicky, 9 May 2017 | Read review
“Ocean view room is worth the upgrade.”
NEPAgirl, 5 May 2017 | Read review
“I had an end cap room- very quiet. Saw the ocean, barely! But I was there for a conference so it was OK.”
charlessd2015, 3 May 2017 | Read review
5 of 5
Cancelon
US$ 299* /night
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Booking.comUS$ 306
TravelocityUS$ 329
AMOMAUS$ 530
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Prices are for 1 room, 2 adults
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