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Crowne Plaza Greenville

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Crowne Plaza Greenville
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267 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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north carolina
Reviewed 6 days ago NEWvia mobile

We came in town for the NCAA march madness tournament. We planned our trip last minute and most of the hotels were fully booked. I was a little worried booking last minute in a hotel I was unfamiliar with, but it was a great experience. Hotel and grounds were clean and updated. The room was large, clean and beds were...

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Helpful?
Thank mook123
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

I would like to take a moment to personally thank you for sharing your experience. Your kind description as to what one can expect when visiting the Crowne Plaza Greenville is highly appreciated, as were your positive notes about our guest rooms . We were pleased to read that you found your room very comfortable. Please be assured that we...

Reviewed 1 week ago via mobile

Very clean and a wonderful appearance about the whole hotel. Stayed there two years ago and this time was just as great. The staff is friendly and helpful. One of my favorite places to stay when I am traveling that way.

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Helpful?
Thank Kcarp4
Owensboro, KY
Reviewed 2 weeks ago

We stayed here while my husband had a meeting in the area. The hotel is close to the mall and a short drive to downtown. It is a remodeled hotel and the staff was very nice. The breakfast staff had to be some of the nicest people I have ever met at a hotel.

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Helpful?
Thank bluegrassmom3
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

I would like to take a moment to personally thank you for sharing your experience of what one can expect when visiting the Crowne Plaza Greenville . The time y0ou took to share your review is highly appreciated, as were your positive notes about the service staff and our central location to numerous shopping and dining options, I am very...

Reviewed 3 weeks ago

my room was great with a king size bed and a couch. the staff was great. one of the drivers name don took real good care me during my stay. one of the desk clerk was very friendly and made me feel at home her name was samatha

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Helpful?
Thank Jeff W
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for posting your 5- STAR review of the Crowne Plaza Greenville on TripAdvisor. We take great pride in delivering friendly, professional service to all our guests, so we especially appreciate your complimentary remarks about our associates. We are also happy you loved your Guest room as we recently added new Sealy Posturepedic Pillow top Mattresses to all of...

High Point
Reviewed 4 weeks ago via mobile

Had a weekend away We have have stayed here at this location before and had a good experience Service at check in was great Room was clean and well stocked with all needed items, All items within the room operated correctly Bed was comfortable ,pillows good

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Helpful?
Thank Julian P
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us at the Crowne Plaza Greenville. It's something our staff takes great pride in, so we value your feedback. We look forward to our next opportunity to be of service.

Charleston, South Carolina
Reviewed 3 March 2017 via mobile

Jenna at the front desk is the epitome of what customer service should be. We asked for a late check out and they accommodated. My day didn't goes as planned and we asked for a later check out again (and again). She was so nice and accommodating. This hotel is very nice, well renovated and great location. Don't hesitate, just...

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Helpful?
Thank Megrensmith
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your outstanding 5 -STAR review of your stay at the Crowne Plaza Greenville. Your review is a pleasure for us to read and we are delighted to learn that the service provided by Jenna surpassed your expectations. We are thrilled to share your compliments with our entire team to recognize them for a job well done. We...

Athens, Greece
Reviewed 25 February 2017 via mobile

Very friendly staff. Rooms are a bit old but still comfortable bed. Food is very delicious. Burger is the best in room service. Cleanliness is very good. Many restaurant around for more choices. It is recommended even it is not in greenville down town...

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Helpful?
Thank lbtraveller77
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We thank you for taking the time to share your guest experience at the Crowne Plaza Greenville. It will be our pleasure to welcome you back on your next visit to Greenville. With gratitude, The Crowne Plaza Greenville Team

Westport, Connecticut
Reviewed 1 February 2017

This hotel has been renovated within five years. The rooms are terrific for work space, sleeping, great showers. The restaurant is very open and bright with good service. If your looking for more, Ruth Chris Steak House is attached. Nice exercise room and pool setup.

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Helpful?
Thank Kevin M
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for sharing your wonderful review about the Crowne Plaza Greenville with the Trip Advisor Community. We are pleased to know that your stay was pleasant and enjoyable Our staff works very hard to ensure all of our guests have a memorable experience . We look forward to welcoming you back to the Crowne Plaza Greenville

Tebessa
Reviewed 13 December 2016 via mobile

In two words. Attractive hospitality. Nice hotel with professional staff. Starting from the bus driver to managers. Just ask and you'll be immediately served. The black point is the location. Need to book a cab or rent a car

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Thank Samsoum
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Cincinnati, Ohio
Reviewed 8 December 2016

Stayed over Thanksgiving, and the hotel was slow. For some reason, they gave us rooms on the same side, and within feet of where a LOUD crew and equipment were re-stuccoing the hotel exterior at 7:30 AM- Fri. after Thanksgiving. Even rooms across the hall (whole hall was empty) would have been 100% better. They knew how bad it would...

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Helpful?
Thank GPG-Owner
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We were extremely disappointed that you had such a poor experience during your recent stay with us and sincerely apologize for the inconvenience you experienced . You are correct in that our front desk team should have never assigned you a room on the outside of the hotel as we certainly knew about the stucco repair crew working on the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Region: United States > South Carolina > Greenville
Price Range: ₹ 8,293 - ₹ 14,318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Greenville staff and other travellers.
3 questions
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Lexington, South Carolina
2 months ago
Anderson, South Carolina
over a year ago
Anderson, South Carolina
over a year ago

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Questions? Get answers from Crowne Plaza Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No microwaves in room but, they are in the basement. Great Refrigerator. Good TV channel selection.”
GregoryDee, 21 Oct 2016 | Read review
“4th floor was good.”
burlingham, 17 Sep 2016 | Read review
“Both times I have stayed here really nice and both times I have stayed on higher floors.”
961ronr, 11 Sep 2016 | Read review
“Avoid this property”
C6773TDrickm, 27 Aug 2016 | Read review
“Ask for a room without a view of the top of the roof so you don't stare into AC and heating units.”
simnznc06, 1 Aug 2016 | Read review
5 of 5