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The Westin Poinsett, Greenville

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The Westin Poinsett, Greenville
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1,267 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
Start your review of The Westin Poinsett, Greenville
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Reviewed 1 week ago

My wife and I always wanted to stay at the Westin Poinsett, and we were celebrating our anniversary, so we decided to stay there. We are local to the area but wanted a chance to step back in time. Janice the Guest Services Manager did an amazing job at taking care of every need that happened to come up. Like...

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Helpful?
Thank Bryan A
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Bryan, First of all: Congratulations on your anniversary! And thank you so much for celebrating at the Westin! Janice and Raymond have both started to work with us ever since we re-opened the hotel as a Westin in the year 2000. They are true professionals and sincerely care for our guests. Thank you for highlighting them in your review....

Simpsonville, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017 via mobile

This is one of my favorite places in Greenville. We attended a formal evening wedding on New Years Eve. This historic property is a great setting for a formal event. The hotel was set up very nice and the staff was great and attended to all needs. The room we had was large and the beds are great. Didn't want...

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1Thank Ben4UND
About Hotel's Favourite Review
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Ben, Thank you so much for writing such a complimentary review of the Westin Poinsett! We love it when Greenville residents decide to take a "staycation" and select our hotel for the occasion! New Year's Eve was very lively this year with three weddings, a bar full of guests enjoying football games and live music in our Lounge with...

Houston, Texas
Reviewed 1 week ago

Quiet and large rooms, plus they do not override the air conditioning at night. Extremely pleasant staff. The breakfast buffet has many choices, it is ok. The hotel has lovely exhibition space. It is expensive compared to newer hotels,but is lovely and traditional. The bar spreads out into the lobby and that can be very noisy, especially with a function...

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Helpful?
Thank gay e
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, We very much appreciate your friendly feedback about your recent stay. It is good to hear that you enjoyed our service, our building and location. The piano lounge is very popular and generally not as loud; we must have had a reception on the mezzanine that night. We hope you will try us again and find the lounge...

Victoria
Reviewed 2 weeks ago

This hotel is a sight to be seen! Gorgeous lobby and conference rooms, wonderful service, quiet and lovely rooms. It's a bit of a maze but it's fun because it's a treat around every corner. Everything is authentic.

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Helpful?
Thank dmac317
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Victoria, I very much enjoyed reading your review, as you seem to appreciate the beauty of an historic hotel. Thank you so much for your kind words. Please ask for me the next time you are staying with us and I will organize for a more extensive tour of our landmark hotel. We look forward to seeing you again.

kansas
Reviewed 2 weeks ago

The hotel staff from valet through checkout were amazing. We were upgraded to the pent house suite, which was great and probably added to my happy rating. That said, every person we can in contact with was great, especially one of the valet/bellman, whose name was Stephan. It is in a great location in the center of downtown Greenville and...

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Helpful?
Thank bodiKansas
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, As the General Manager, I am delighted to hear about the “amazing service” you received at our hotel. I have shared your feedback with our bellman Stephane, who was so excited to hear your compliments - Thank you! We sincerely hope to see you soon again!

Reviewed 2 weeks ago

Service was wonderful in this grand old hotel. The room was clean, comfortable and spacious for a family of four. We did not dine at the Poinsett, but had some drinks after an evening on Main St and the staff was friendly and drinks were fine.

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Helpful?
Thank Karlton U
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Karlton, We very much appreciate your compliments about the hotel and our staff. Service is important to us and we are delighted to hear that we lived up to your expectations. Thank you!

London, United Kingdom
Reviewed 2 weeks ago

Great staff we were spoilt so much on the first night that we decided to stay 2 so as to celebrate my birthday staying at the Westin --the bedroom was a good size & the bed was so comfortable --light bar meals are a delight

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Helpful?
Thank lesleya887
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Lesley, We are especially delighted that a well-traveled guest from London, UK has such a positive experience in South Carolina. Thank you for adding a second night and a happy belated birthday!

Montreal, Canada
Reviewed 3 weeks ago

I stayed at this hotel just before Christmas. It was very beautifully decorated. The staff were very friendly, rooms were clean and comfortable, and breakfast was great. I would recommend this hotel for business and leisure travelers.

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Helpful?
Thank MissssA
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, We very much appreciate your generous review of the Westin Poinsett and thoroughly thank you for your recommendation. We hope to see you very soon again.

Evansville, Indiana
Reviewed 4 weeks ago via mobile

I have not been to Greenville, SC in almost 20 years and was not downtown last time there. The downtown area was beautiful and an enjoyable place to be. The Westin Pointsett is a great motel right on Main Street. Everything you need is an easy walk. Even though this was a business trip I took my family. Spacious room...

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Helpful?
Thank Paul_37093
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Paul, Thank you for your nice words about the Westin Poinsett. We are delighted that you enjoyed your stay and even brought the family along. Since you had a great time, we hope you will shorten the time between your visits going forward.

Reviewed 4 weeks ago

I've stayed here twice before, a week each trip. These were Trek Travel cycling vacations and I was treated very, very well. A wonderful breakfast was included and I was given a large room overlooking the fountain in front of the hotel. This trip was with my wife and son as I wanted to show them exciting Greenville and a...

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Helpful?
Thank Ed W
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Ed, We are very sorry to hear that your recent stay at our hotel did not fulfill your expectations. We always try to allocate the best rooms to families, as we understand the importance of a happy family experience. Unfortunately, we were not able to provide an upgrade to a junior suite, which you might have had in the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 

Additional Information about The Westin Poinsett, Greenville

Address: 120 S Main St, Greenville, SC 29601-2711
Region: United States > South Carolina > Greenville
Price Range: ₹ 10,631 - ₹ 24,245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin
Hotel Style:
#2 Business Hotel in Greenville
#5 Family Hotel in Greenville
#5 Romantic Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Poinsett, Greenville staff and other travellers.
2 questions
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Laurel, Maryland
10 months ago

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Questions? Get answers from The Westin Poinsett, Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suite has the best view”
561bryana, 17 Apr 2017 | Read review
“Corners are great”
gaye272, 15 Apr 2017 | Read review
“Great views of the Blue Ridge Mountains from upper floors.”
bodiKansas, 11 Apr 2017 | Read review
“Ask for a room overlooking the fountain.”
edw303, 28 Mar 2017 | Read review
“Corner rooms higher up for views and quiet.”
KeithF143, 9 Mar 2017 | Read review
5 of 5