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Quality Inn Carowinds

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Traveller (37)
Room & Suite (29)
Dining (6)
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Overview
  • Excellent32%
  • Very good40%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“room was clean”(17 reviews)
“waffles”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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Traveller rating
61
70
32
12
11
Traveller type
Time of year
LanguageEnglish
61
70
32
12
11
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All reviewsacross the streetroom was cleanwafflesfront desknew carpetsausagecracker barrelfridge and microwavestaff was very friendlymorning breakfasttub showerwould stay againupon checkheavy trafficdouble queen roomslept greatbooked last minute
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41 - 45 of 186 reviews
Reviewed 31 August 2016

Stayed for a weekend fishing event. Checked in early on Friday, which was a bonus. Got to my room, and it hadn't been cleaned yet. Maid kindly went and changed my room, got a little bigger room I think. Overall the place seems to be...More

Thank Ferd F
Response from Janie C, General Manager at Quality Inn CarowindsResponded 9 September 2016

Dear Ferd F Thank you for your comment here on TripAdvisor it was a pleasure having you as our guest. We will be starting renovations in about 3 weeks and can't wait to see the results. I do apologize for the room not being ready...More

Reviewed 2 August 2016

Room on second floor no elevator. shower had hair in it. The pool is a joke falling apart and the size of a oversized hot tub. Was noise kids running up and down the hall people knocking on doors. The maid knocked on our door...More

Thank love2getaway18
Response from Janie C, General Manager at Quality Inn CarowindsResponded 9 September 2016

Dear love2getaway18 Thank you for taking the time to review our hotel. I do apologize for any inconvenience that you endured while staying with us. I have spoken to front-desk and housekeeping to make sure these issues do not continue to happen. Once again please...More

Reviewed 30 July 2016 via mobile

It was a great stay. All of the staff my family and I encountered were very pleasant and helpful. I would love to stay here again in the future. Housekeeping was very nice and courteous! They really made the trip awesome! Free breakfast was very...More

Thank stacyeld
Response from Janie C, General Manager at Quality Inn CarowindsResponded 9 September 2016

Dear stacyeld Thank you for taking the time to review our hotel. It was a pleasure having you as our guest. We are happy you enjoyed your stay and we hope that you will visit us again in the near future. If you should need...More

Reviewed 30 July 2016

This hotel is in very POOR SHAPE; Was given a room and the AC Did not work and the room smelled horrible. Moved to another room and upon checking it out FOUND that the BED SHEETS AND MATTRESS COVER WAS FILTHY and had not been...More

Thank t0m098
Response from Janie C, General Manager at Quality Inn CarowindsResponded 9 September 2016

Dear t0m098 Thank you for taking the time to review our hotel. Please accept our apology on behalf of the entire staff for the issues with AC and housekeeping. This is not an excuse however we do have some new housekeepers. I have brought these...More

Reviewed 18 July 2016 via mobile

I wish there was a way to reply to responses from the hotel on reviews. I complained about parties in the parking lot, hallways, and rooms and the GM responded that they do not allow that. My issue is that they did that night and...More

Thank Laura W
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 83 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 83 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (37)
Room & Suite (29)
Dining (6)
Pool & Beach (3)
Questions & Answers
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Ed E
16 July 2016|
AnswerShow all 4 answers
Response from Foodee | Reviewed this property |
The hotel is right across the street from the amusement park so you can just walk over. There is no need for a shuttle.
1
Vote
Sftbalcrazy
3 July 2016|
Answer
Response from Mike W | Reviewed this property |
yes ... small ones.
0
Votes
Room Tips
"No elevator so ask for first floor if you have difficulty with stairs"
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"Skip this hotel"
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"Very quiet. No elevator. If you have problems with steps, choose a room on the ground floor."
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"Be aware that there is no elevator, so if you stay on top floor be prepared to carry your luggage, etc."
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