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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

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#10 of 40 Hotels in Florence
Certificate of Excellence
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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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377 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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Showing 373: English reviews
Orlando, Florida
Reviewed 30 November 2015 via mobile

From the moment My family and I walk in, we were given a warn welcome by William, He made sure all our needs were met and went above and beyond to help us. The place is impeccable, Will not think twice staying at this Holiday Inn Express, thank you Will...

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Helpful?
Thank dekko7
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Will is the best! We appreciate you taking the time to review your stay. Every positive review that we get pushes us a little bit harder every day! Thank you!

Hampton, Virginia
Reviewed 28 November 2015

I visited the other Holiday Inn Express Hotel & Suites location here in Florence on my way down to Georgia with my girlfriend, and let's just say that the experience between the two locations is like night and day! On our way back to Hampton/Richmond Virginia we stopped here at the 3440 West Radio Drive location. We were Greeted by...

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Helpful?
Thank Eric T
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Your comments make our jobs so worth while! We strive hard each and every day to make our guests happy and comfortable. Your business means the world to us and we truly appreciate you! Please come again and we hope that you will return with your beautiful girlfriend/wife!

Berlin, Germany
Reviewed 24 November 2015

We stopped here on our way home from Disney. The staff was very kind, William is very friendly and professional, A+ for hospitality! There was an issue with the keys to our room not working and the custodian kept helping by running back to the desk to have them recut. They ended up moving us right across the hall instead....

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Helpful?
Thank NoScreenNamesAvbl
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

It thrills us to know that our staff went out of their way for you! William is an exceptional team member and we are so blessed to have him. Thank you for letting us know how your stay was! We look forward to serving you again!

Puebla, Mexico
Reviewed 21 November 2015

Had a gret time, staff is amaizing, Im comming back every time im in Florence SC. and there is free cookies! Breakfast is great and location is excelente, close to restaurants, mall, civic center. I would definitely come back!

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Helpful?
Thank John200188
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate you choosing to stay with us! Our staff works so hard to make sure that you have everything that you need for a restful stay!

Staunton, Virginia
Reviewed 15 November 2015 via mobile

We stopped here on our way to Disney to stay the night. The hotel room was clean, employees friendly, and the breakfast was good. There are a lot of restaurants within walking distance of the hotel and it is very close to I95 and I20.

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Helpful?
Thank dbae27
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We are thrilled to know that you enjoyed your stay! We strive our best every day to make sure that you are happy with your accommodations. Please come again!

New Jersey
Reviewed 14 November 2015

We stopped at this Holiday Inn on our way to Florida. Nice enough. Clean enough. Staff friendly enough. No cookies, but it was good enough that we decided to stay once again on our way home 5 days later. Rate was much higher but decided to book anyway since we are Priority Members. Room was on same floor, 2 doors...

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Helpful?
Thank Disneynutzi
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We certainly apologize for the issue with the smoke smell. Our entire hotel is a non-smoking hotel. It disappoints us greatly when other guests abuse the rules and cause others to suffer the consequences. Our policy is to charge the guest who smoked in that room a $200.00 fee. We then use our Ozone machine to restore the air. Please...

Amsterdam NY
Reviewed 12 November 2015

We stayed here in October of this year. We were actually detoured back up I-95 durring the flooding that was happening in the area. We were never so happy to find a place to stay. We had no reservation but were able to book a room on the spot after pulling in after 9pm. Room and hotel in general excellent,...

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Helpful?
1Thank marbdarb
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Please accept our deepest apologies for the confusion on the missing coats. You are exactly right, we should pick up the charges due to not having the items for you on your trip back through our area. Please check your statement and you should see a credit for the charges. Please know that you an extremely valuable guest to us...

Little River, South Carolina
Reviewed 6 November 2015 via mobile

Super clean pool hot tub and bathroom spotless, guy at counter got milk for my 2 year old really quiet and relaxing. Lots of restaurants around, nicest staff ever met at any hotel no complaints except only stayed for a minute son gettin g surgery at nearby hospital

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Helpful?
Thank Josh P
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We thank you for choosing to stay with us! We are happy that you found the pool to be what you needed. Our entire staff does an awesome job making sure that your room is clean and you have the amenities that you need. Please come again.

Knoxville
Reviewed 31 October 2015 via mobile

We arrived a little late and we're greeted immediately, receiving our keys and other items needed to complete check in. The cookies available at the front desk were delicious. The room is furnished with microwave and good size refrigerator king bed and a large TV.

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Helpful?
Thank jrgenterprises
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate you choosing to stay at our Holiday Inn Express. It is our pleasure to serve you with great accommodations as well as fabulous cookies!! Please be sure to stop by again on your next trip through our area!

Spartanburg, South Carolina
Reviewed 28 October 2015 via mobile

I was trying to book a room on line all day without any luck. Feeling very frustrated I called the first number I could find and spoke with a Tillman Palmer. Bless his heart, he was absolutely fabulous. He got me calmed down and ready to book a room in no time. He was such a great help. Within no...

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Helpful?
Thank Terri W
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

I appreciate you taking the time to comment on our team member Tillman Palmer. He is a great asset to our property and I thank you for acknowledging his great service!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 

Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Address: 3440 W Radio Dr, Florence, SC 29501-7812
Region: United States > South Carolina > Florence
Price Range: ₹ 9,530 - ₹ 11,368 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Travelocity so you can book your Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#4 Romantic Hotel in Florence
#4 Business Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even the ground floor rooms have good shielding from parking lot noise.”
 of 5 bubbles Coen843, 12 Dec 2016 | Read review
“simply make a request via phone!”
 of 5 bubbles dewittem, 1 Oct 2016 | Read review
“asked for high away from elevators, we got exactly that”
 of 5 bubbles ccamer79, 30 Jul 2016 | Read review
“I am an IHG member and earn points ......( they treat me good)”
 of 5 bubbles V9494HBcharlesh, 26 Jul 2016 | Read review
“All rooms are are veery very clean and attractive.”
 of 5 bubbles bobmnelson, 22 Jul 2016 | Read review
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