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Hilton Garden Inn Florence

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697 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Florence
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Showing 692: English reviews
Philadelphia
Reviewed 24 August 2016 via mobile

Stopped here to spend the night while driving home from Disney to Philadelphia. Got in late (10:30 pm) with 2 sleeping kids. Gentleman at the front desk was very courteous and friendly, I wish I would have caught his name to put it on here. Room was spacious, 2 queen beds with plenty of room to walk around. Microwave and...

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Helpful?
Thank hydroxybear
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Greensboro, NC
Reviewed 22 August 2016

Check in great and thats about it. After checking in we waited of the elevator for 20 mins. Hotel has 2 elevators and only one worked. Ok glitches happen. Next we walk in the room and it was very dirty and carpet just plain disgusting. Went to the bathroom and what appeared to be urine stains splattered on the floor....

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Helpful?
Thank DSGGSO
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I am sorry to hear your visit was below our standards. We did have an issue with the elevator in which a part had to be ordered. It has since been repaired. I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please...

Atlanta
Reviewed 21 August 2016

Great stay. Everything was just as I expected from a HGI. Staff was very friendly. The room was comfortable and quiet. The bed was comfortable. Location was great with a lot of things to do around the area. I will stay here again the next time I am in the area.

Review collected in partnership with Hilton Garden Inn
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Thank williejoe77
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You...

Philadelphia, Pennsylvania
Reviewed 21 August 2016

The hotel was excellent with a well trained and very courteous staff. Food excellent rooms very clean and comfortable. Location affords shopping with options for reasonable dining and easy access to interstate 95.

Review collected in partnership with Hilton Garden Inn
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Thank O2591IQjamess
Sydney, Australia
Reviewed 14 August 2016

This hotel is classic American style, modern with all necessary amenities. Rooms are large and air conditioned with toiletries provided, large flat screen TV etc. breakfast buffet was excellent, no complaints. But of course you pay more for this level of service. Location, a bit out of the city, but fine if you need parking.

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Helpful?
Thank Susan T
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for staying with us. I am so glad that you enjoyed your stay! We hope you will return soon!

Myrtle Beach, South Carolina
Reviewed 9 August 2016 via mobile

I have stayed here on several occasions and the service has always been constantly good. Hotel is located across from Mall and next to the convention center. Indoor pool and hot tub. Good workout room. The do have a restaurant. That serves breakfast and dinner. I am unsure of lunch. The staff are always pleasant and easy to deal with.

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Helpful?
Thank John H
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for staying with us. I am glad that the hotel has everything you need in one place. Unfortunately, we do not have a lunch offering at this time. However, there are many local restaurants to choose from around us! We look forward to having you with us again soon!

Columbia, United States
Reviewed 9 August 2016

Excellent, Very clean Hotel, great staff, front desk was very friendly and outgoing with with us. Will stay again at this hotel and tell all my family and friends to come. The location was great and traveling here to Florence, SC to enjoy my niece wedding day was a great. The food and bar was also great and the customer...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Shonta M
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You...

Kidderminster, United Kingdom
Reviewed 7 August 2016

My wife and I stopped here whilst on a road trip in July 2016, we had not pre booked and got a reasonable rate as walk in customer. The room was large, very clean, and had everything that you would expect from a Hilton garden Inn, the bathroom was modern, clean, and had a very good shower. All of the...

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Thank wrensnestred
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts regarding your recent stay. I want to personally thank you for your compliments as you experienced with dinner. I always say that a Perfect stay always begins with a welcoming check-in and continues thru check-out. I am glad this was the case for your dining at night. We want...

Commack, New York
Reviewed 5 August 2016

Hilton Garden Inn is always guaranteed to be a great place to stay. We travel from NY down South 2 x a year and this place is always a stopover. Comfortable beds, clean and very good breakfast. Rate is good too.

Review collected in partnership with Hilton Garden Inn
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Thank robertrX648ZR
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Ridgefield Park, New Jersey
Reviewed 4 August 2016

We were greeted and assigned our two bedrooms. We travelled with our four grand children. We have chosen this hotel every year for the past three years. The two bedroom suite were connected and they were very comfortable in size and the beds were so comfortable The rooms were super clean. We had a good nights rest. We love Hilton...

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Helpful?
Thank irmardg
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 

Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd., Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: ₹ 8,312 - ₹ 11,463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence staff and other travellers.
5 questions
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Pawleys Island, South Carolina
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Questions? Get answers from Hilton Garden Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book there bigger rooms... You will be in heaven!!!”
 of 5 bubbles acefam2012, 2 Jan 2017 | Read review
“We were in a very nice room on fifth floor.”
 of 5 bubbles 759cynthial, 2 Nov 2016 | Read review
“Even numbers face a parking lot...odd face another hotel.”
 of 5 bubbles andreweth, 19 Sep 2016 | Read review
“We were on the third floor peaceful and quiet. But then again we have found that it has always been peaceful here.”
 of 5 bubbles irmardg, 4 Aug 2016 | Read review
“I was on an upper floor (there are 8 floors). I don't think there is a noise problem in any.”
 of 5 bubbles jamesbX6635EW, 23 Jul 2016 | Read review
5 of 5