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Hilton Garden Inn Florence

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714 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Florence
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Showing 709: English reviews
Toms River, New Jersey
Reviewed 8 October 2016

My husband and I stopped here for an overnight stay on our way to Florida. What a pleasant experience. From our arrival and check in at the Front Desk to the very friendly service we received at the restaurant and bar, the relaxing atmosphere at the pool, the delicious breakfast served with a smile, and the very efficient and courteous...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joanne G
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You...

Ocean Ridge, Florida
Reviewed 5 October 2016

This hotel is conveniently located off of I-95 and we stop their at least twice a year. This recent visit we stayed in room 821 which as usual was clean, comfortable and quiet. The restaurant , Great American Grill & Bar, is another plus. It has great food and provides the convenience of staying put once you've checked in. We...

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Helpful?
Thank Kelnar
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Jacksonville, Florida
Reviewed 3 October 2016

Great hotel!!! Everyone involved showed a tremendous amount of courtesy and care about my stay! Amenities were provided and well organized. Located in a most convenient area several restaurants to try, and great places to see!

Review collected in partnership with Hilton Garden Inn
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Thank ericaj981
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Roanoke Rapids, North Carolina
Reviewed 1 October 2016

Location rather hidden behind another hotel but was found. Service was ok . Bathroom tub did not drain well when using shower. I had a suite but no table to eat on only desk and coffee table. No information on how to use safe from staff no remote for second tv in room.

Review collected in partnership with Hilton Garden Inn
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Thank J9744FYcathyw
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Tallahassee, Florida
Reviewed 30 September 2016

Hilton Garden Inns have always been one of our favorite places to stay, and this, our first stay at this one in Florence SC, was as we've come to expect: clean, comfortable, and conveniently located right off of I-95. I would especially like to give a nod to the excellent and attentive staff. From our arrival through our breakfast the...

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Helpful?
Thank Hans M
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Simpsonville
Reviewed 30 September 2016

the stay was good expect the elevator was slow and only 1 really worked. I waited 5 cycles for one elevator because it was full every time it came to my floor and the other elevator came once but it was also full. I was on floor 4 or 8 trying to get to the lobby. I waited 30 mins.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LeslieShevon
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. I do apologize about the elevator. it has since been repaired. We want our guests to be met with a well-trained...

Hempstead, New York
Reviewed 22 September 2016

I really enjoyed my stay at Hilton Garden Inn. i enjoyed the breakfast, the pool, the room service and the overrall quality of the hotel. I would most definitely do it again when i go on vacation again

Review collected in partnership with Hilton Garden Inn
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Thank kimekot
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Reviewed 21 September 2016

Older Hilton Garden Inn. Clean but just had an overall older feel. good for a quick stay- great location next to mall. staff was very friendly and there is plenty of parking. will stay again when im in town for work.

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Helpful?
Thank Erin B
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Fayetteville, North Carolina, United States
Reviewed 20 September 2016

Room was ready when we arrived. Helpful staff. Internet a bit slow but manageable. Breakfast buffet was good, and a reasonable price compared to other Hilton garden inns. Pool and whirlpool were salt which was awesome! Would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ginny J
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Panama City Beach, Florida
Reviewed 20 September 2016 via mobile

While on a road trip we saw good reviews on his Hotel and decided to stay here. It is clean. Nice pool and hot tub. The staff are all very friendly. Would recommend it to friends passing through the area.

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Thank SSdeckhand1
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

"I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. Having our guests return time and time again is what we LOVE to see. I am especially glad that my team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 

Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd, Florence, SC 29501-7809
Region: United States > South Carolina > Florence
Price Range: ₹ 8,581 - ₹ 11,267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence staff and other travellers.
7 questions
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Charlottesville, VA
14 days ago
5 months ago
Pawleys Island, South Carolina
5 months ago
Ware, Massachusetts
over a year ago
Baltimore, MD
over a year ago

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Questions? Get answers from Hilton Garden Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book there bigger rooms... You will be in heaven!!!”
 of 5 bubbles acefam2012, 2 Jan 2017 | Read review
“We were in a very nice room on fifth floor.”
 of 5 bubbles 759cynthial, 2 Nov 2016 | Read review
“Even numbers face a parking lot...odd face another hotel.”
 of 5 bubbles andreweth, 19 Sep 2016 | Read review
“We were on the third floor peaceful and quiet. But then again we have found that it has always been peaceful here.”
 of 5 bubbles irmardg, 4 Aug 2016 | Read review
“I was on an upper floor (there are 8 floors). I don't think there is a noise problem in any.”
 of 5 bubbles jamesbX6635EW, 23 Jul 2016 | Read review
5 of 5