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Hilton Garden Inn Florence

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Traveller (76)
Room & Suite (55)
Dining (7)
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Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(83 reviews)
“great hotel”(47 reviews)
“room was clean”(46 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (849)
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Traveller rating
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556
197
55
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18
Show reviews that mention
All reviewsfront deskgreat hotelroom was cleansouth carolinaenjoyed my staystaff was very friendlybusiness centersouthern hospitalityafter a long dayindoor poolcookiesdefinitely stay here againlots of restaurantslong driveconvenient locationgreat stoproad trip
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81 - 85 of 843 reviews
Reviewed 20 July 2017

This is an excellent choice. The staff is friendly and professional. Also, the rooms clean and comfortable. If you are looking for a conveniently located hotel, the Hilton Garden Inn is the place. There is an on-site, full service restaurant, great selections of restaurants and...More

Review collected in partnership with Hilton Garden Inn
Thank Janice R
Response from CHERYL B, Executive Housekeeper at Hilton Garden Inn FlorenceResponded 21 July 2017

Thank you for taking the time to let us know that you enjoyed your stay. we appreciate all our guests comments. hope to see you again soon

Reviewed 19 July 2017

The service at the Hilton Garden Inn was exceptional. The staff was very professional. I would be happy to stay at this site in the future. The front desk staff was able to process men in early and made me feel at home. As a...More

Review collected in partnership with Hilton Garden Inn
Thank 14arthurg
Response from CHERYL B, Executive Housekeeper at Hilton Garden Inn FlorenceResponded 21 July 2017

Thank you for the nice comments about our hotel. I am happy to hear that the Housekeeper on the 5th floor did a good job cleaning your room. please come back soon

Reviewed 18 July 2017

The Hilton Garden Inn hosted our Family Reunion Weekend, and they did not disappoint! We had a wonderful time and great Service! The Hilton Garden Inn never disappoints! We are looking forward to staying at the Hilton Garden Inn for our next Trip!

Review collected in partnership with Hilton Garden Inn
Thank X3821ATsharonw
Response from CHERYL B, Executive House keeper at Hilton Garden Inn FlorenceResponded 21 July 2017

I am glad that you enjoyed your stay here at Hilton garden Inn Florence. It is a joy to hear that we are doing a great job for Hilton.

Reviewed 17 July 2017

This location is very accommodating. The entire staff went out of their way to make this one of the most pleasurable Hilton experiences I have had. I highly recommend this Hilton Garden Inn for all of the amenities and GREAT staff!!!

Review collected in partnership with Hilton Garden Inn
Thank Q2393CHrayh
Response from CHERYL B, Executive Housekeeper at Hilton Garden Inn FlorenceResponded 18 July 2017

Thank you for taking the time to let us know how much you liked the Hotel. hope to see you again in future.

Reviewed 16 July 2017 via mobile

Can't beat this place as a HH members, plenty of free parking and free breakfast before our road trip to Washington DC. Our room was clean, roomy, and spacious, because we booked the larger room for a few dollars more. The restaurant in the main...More

Thank msdet1529
Response from Rob W, Front Office Manager at Hilton Garden Inn FlorenceResponded 17 July 2017

Dear msdet1529, Thank you for taking a moment to share your experience. I am happy to hear you found the overall hotel stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise...More

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Best Value Properties in Florence, SC
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 131 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 131 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (76)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
266Jerry
15 November 2017|
AnswerShow all 10 answers
Response from 149sherried | Reviewed this property |
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
0
Votes
Andrew B
10 May 2017|
AnswerShow all 6 answers
Response from ChadPatterson | Property representative |
Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1
Vote
dddmax
15 March 2017|
AnswerShow all 2 answers
Response from dddmax | Reviewed this property |
The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
0
Votes
Room Tips
"Our room was great."
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"We like the extra room, so would choose a suite."
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"hot tub and indoor pool in lobby area"
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"We were in 612 near ice machine and elevator, and never heard either."
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