We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Florence

Save
Traveller (76)
Room & Suite (54)
Dining (7)
Nearby Hotels
See allSee all
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(83 reviews)
“great hotel”(49 reviews)
“room was clean”(47 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (863)
There are newer reviews for Hilton Garden Inn Florence
See the most recent reviews
Filter reviews
857 results
Traveller rating
564
198
56
18
21
Traveller type
Time of year
LanguageEnglish
More languages
564
198
56
18
21
Show reviews that mention
All reviewsfront deskgreat hotelroom was cleansouth carolinafitness centerolive gardenenjoyed my staystaff was very friendlybusiness centersouthern hospitalityafter a long dayindoor poolcookiesdefinitely stay here againlots of restaurantslong drivegreat stop
FilterEnglish
Updating list...
111 - 115 of 857 reviews
Reviewed 19 June 2017

The staff at this hotel is what made it an exceptional experience. They were warm, inviting, and promptly answered my questions. The bed was comfortable, and the room was very clean. Restaurant chains are very close by.

Review collected in partnership with Hilton Garden Inn
Thank edwardsD7762LF
Response from CHERYL B, EXECUTIVE HOUSEKEEPER at Hilton Garden Inn FlorenceResponded 23 June 2017

Thank you for the nice comments about our Hotel. look forward to welcoming you back

Reviewed 19 June 2017 via mobile

We stopped here on our drive home, and it was a very brief overnight stay. The gentleman was very helpful when we checked in. And in the morning when we checked out, all of the staff was extremely warm, friendly and helpful. The room was...More

Thank Melody K
Response from CHERYL B, Executive Housekeeper at Hilton Garden Inn FlorenceResponded 23 June 2017

Than you for choosing the Hilton Garden Inn in Florence . I am happy that you found your room clean and comfortable. hope next time you are this way you will stay with us again.

Reviewed 19 June 2017

The Hilton Garden Inn in Florence, SC is very nice and clean with excellent staff. They are all smiling, helpful and friendly. I have stayed twice in the past and plan to return in the future. While I have not eaten in the restaurant, the...More

Review collected in partnership with Hilton Garden Inn
Thank l0venah
Response from CHERYL B, Executive Housekeeper at Hilton Garden Inn FlorenceResponded 23 June 2017

Thank you for your staying at the Hilton Garden Inn in Florence . We appreciate all our Guest comments. I am happy to hear that you were satisfied with the cleanliness of your room. look forward to welcoming you back

Reviewed 16 June 2017

Ernest made the difference to help us feel so special. Nice hotel and staff. I will return and recommend highly. Very nice relief from driving 95. Location is convenient and hotel was nice and clean. Desk clerk Ernest was above and beyond nice.

Thank righteous
Reviewed 16 June 2017

Location off of 95 with excellent personnel lobby with goodies indoor pool and whirlpool clean functional plenty of towels and good pillows clean room good adjustable thermostat tv with sleep timer and plenty of channels, only concern was no decaf coffee for the Kiurig coffee...More

Review collected in partnership with Hilton Garden Inn
Thank Q5284EIstuartb
View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 132 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 132 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (54)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
266Jerry
15 November 2017|
AnswerShow all 10 answers
Response from 149sherried | Reviewed this property |
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
0
Votes
Andrew B
10 May 2017|
AnswerShow all 6 answers
Response from ChadPatterson | Property representative |
Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1
Vote
dddmax
15 March 2017|
AnswerShow all 2 answers
Response from dddmax | Reviewed this property |
The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
0
Votes
Room Tips
"Not too high a floor. There aren't enough elevators"
Read review
"Our room was great."
Read review
"We like the extra room, so would choose a suite."
Read review
"hot tub and indoor pool in lobby area"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing