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Hampton Inn and Suites Florence-Civic Center

490 reviews
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Traveller (36)
Room & Suite (38)
Dining (6)
Overview
  • Excellent71%
  • Very good18%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“civic center”(32 reviews)
“walk in shower”(5 reviews)
“magnolia mall”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3.0 Star Hotel
All hotel details
Offers from Hampton Inn and Suites Florence-Civic Center
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (490)Write a Review
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All reviewscivic centerwalk in showermagnolia mallpool and hot tubexcellent stayrestaurants and shoppingwithin walking distancegreat place to staystaff was friendlyexcellent hotellots of restaurantsconvenient locationroom was cleancookiescomplimentary breakfastup to datedefinitely stay here again
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1 - 5 of 487 reviews
Reviewed 2 weeks ago

Stay here frequently on business. Always exceeds expectations. Could not ask for anything more. Quick check in easy check out. Excellent location. Staff has always been courteous and helpful. The breakfast is always a plus as it lets me eat a pleasant meal and be...More

Review collected in partnership with Hampton
Thank Jerry C
Response from Jane B, Facilities Manager at Hampton Inn and Suites Florence-Civic CenterResponded 2 days ago

Thank you so much for taking the time to write a review of the Hampton Inn & Suites Florence Civic Center! We take great pride in the service that our staff exhibits. They truly love what they do! Any member of our team should be...More

Hotel's Favourite
Reviewed 13 November 2017

We stayed here during a recent trip. The hotel was very clean, the rooms were great and the service was at the Hilton Standard of excellence. We loved the ease of being close to I-95 and then I-20. So it made our transitions great. We...More

1  Thank Kevin O
Response from Brittany B, Facilities Manager at Hampton Inn and Suites Florence-Civic CenterResponded 4 weeks ago

Thank you for taking the time to review our hotel. We certainly appreciate your kind feedback, and I am pleased to hear you enjoyed your stay with us! We certainly hope to see you again on your next stop through Florence, South Carolina. Thank you.

Reviewed 4 weeks ago

I upgraded my stay using the Hilton Honors mobile app. I upgraded to the Weekend Get Away package. This package includes Premium WiFi and a $10 room credit. When I arrived no one knew what I was talking about! I had to explain it to...More

Review collected in partnership with Hampton
Thank tawanat4
Response from Jane B, Front Office Manager at Hampton Inn and Suites Florence-Civic CenterResponded 4 weeks ago

Dear Tawana4, Thank you so much for choosing to stay with us on your trip in Florence! I would like to take a moment to apologize for the miscommunication you experienced during our stay. Sometimes these excellent packages that Hilton offers through their mobile upgrade...More

Reviewed 4 weeks ago

This is our third stay at this hotel and last year it was newly remodeled and staff was friendly. This year, not so much. The Clerk at the desk barely acknowledged us, didn't welcome us as Hilton Honors members, talked so fast I could barely...More

Thank Jan S
Response from Jane B, Front Office Manager at Hampton Inn and Suites Florence-Civic CenterResponded 4 weeks ago

Dear Jan S, thank you so much for taking your time to fill out this survey as well as returning to our property. I would like to take a moment to Apologize for the issues you incurred at our property and would like to assure...More

Reviewed 16 January 2018

Thus is an excellent example of the Hampton Inn chain. Great accommodations, friendly and very accommodating staff! Breakfast was served hot, delicious and in a clean environment. Numerous restaurants nearby for evening or lunch dining. Shopping mall next door so you can take a break...More

Thank JohnboyDB
Response from Brittany B, Facilities Manager at Hampton Inn and Suites Florence-Civic CenterResponded 4 weeks ago

Thank you so much for taking the time to write a review of the Hampton Inn & Suites Florence Civic Center! We take great pride in the service that our staff exhibits. They truly love what they do! Any member of our team should be...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 139 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Florence
#8 Family Hotel in Florence
#9 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 139 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Florence
#8 Family Hotel in Florence
#9 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (38)
Dining (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Stephen S
12 October 2017|
AnswerShow all 2 answers
Response from Maznblue | Reviewed this property |
No, service pets only
0
Votes
krislundberg7827
14 August 2016|
AnswerShow all 5 answers
Response from Amanda R | Property representative |
Unfortunately, we are not. But there is a Home2 just a few buildings down that does accept pets with a small deposit.
0
Votes
joycepoore
2 July 2016|
AnswerShow all 5 answers
Response from Amanda R | Property representative |
We do indeed have a mini-fridge and microwave in all of our rooms! We look forward to seeing you!
0
Votes
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12
Room Tips
"we always request a quiet room, away from elevators and vending machines."
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"We had a suite on the second floor"
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"Suite rooms provided a good amount of space w/ microwave, fridge and sink...."
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"Ask if the HVAC unit has been upgraded!"
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