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WoodSpring Suites Spartanburg Duncan

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
WoodSpring Suites is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel - 24/7 front desk - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available
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Property amenities
Wheelchair Access
Free Parking
Public Wifi
Free High Speed Internet (WiFi)
Self-Serve Laundry
Dry Cleaning
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Microwave
Refrigerator in room
Suites
Family Rooms
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Good to know
HOTEL STYLE
Charming
Business
HOTEL CLASS
Location
Full view
Contact
255 Frontage Rd I-85 & Sc 290, Duncan, SC 29334-9798
Getting there
Greenville-Spartanburg Airport10 km
Asheville Regional Airport70 km
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Reviews & more
76Reviews
37Photos
2Q+A
15Room tips
Traveller rating
  • 45
  • 14
  • 6
  • 6
  • 5
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
Customer Service Representative(Latoya) provided the worst customer service I have experienced in my life. The inside of the hotel smells terrible, drains were painfully slow to drain, and the outside trash was overflowing for multiple days and had 20-30 cigarette butts all aroun
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Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg Duncan
Responded 17 Sep 2018
Dear Kristina, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Omarra S.
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Customer Service Representative(Latoya) provided the worst customer service I have experienced in my life. The inside of the hotel smells terrible, drains were painfully slow to drain, and the outside trash was overflowing and had 20-30 cigarette butts all around it for 5 days st
Read more
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg Duncan
Responded 17 Sep 2018
Dear Kristina, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Omarra. S
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Sheets upon check-in were stained. We had to go buy our own. We stayed a month and the entire time we had to use a plunger to flush the toilet every time we used it. Front desk staff were notified but never did anything about it. There was no Manager onsite, only low level desk e
Read more
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg Duncan
Responded 4 Sep 2018
Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the cleanliness of the linen and lack of customer service is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Omarra S.
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Let me start with the positive, staff was kind and helpful. There was a laundry room on site, which was helpful since we were there for a softball tournament. By day 3, we needed to wash them! The sheets were clean and the air conditioner worked very well.

Onto the negative sid
Read more
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg Duncan
Responded 30 Jul 2018
Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Omarra S.
Read more
We stayed here while our house was being built. The staff is very friendly and helpful, especially Antonio and the housekeeping staff. Would definitely recommend to anyone needing more amenities than your average hotel.
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Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg Duncan
Responded 20 Jul 2018
Dear Mark, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Omarra S.
Read more
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Photo provided by managementWoodSpring Suites Spartanburg Duncan
Photo provided by managementWoodSpring Suites Spartanburg Duncan
WoodSpring Suites Spartanburg Duncan
Photo provided by managementWoodSpring Suites Spartanburg Duncan
In-Room Kitchen
Photo provided by managementWoodSpring Suites Spartanburg Duncan
Photo provided by managementWoodSpring Suites Spartanburg Duncan
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What is the monthly rate?
Monthly rate depends on the type of room you want
0 votes
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do they allow pets
Hi Chris! Thanks for reaching out to us. I am sorry to tell you that we do not allow pets. But I can tell you where to get a $20 off coupon! Let me know if you are interested and sorry we cannot accommodate your pet(s). David S.
0 votes
"Go somewhere else."
"Do not get a handicap room. We didn't ask but got one and shower water kept getting into bathroom."
"Go somewhere else."
"third floor is smoking."
"Unless you have no other option, stay elsewhere. Even though the name has changed everything remains the same."
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PRICE RANGE
US$ 47 - US$ 78 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Value Place Spartanburg
LOCATION
United StatesSouth CarolinaDuncan
NUMBER OF ROOMS
120
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