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Red Roof Inn Columbia West, SC

186 reviews
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Traveller (39)
Room & Suite (33)
Overview
  • Excellent28%
  • Very good10%
  • Average11%
  • Poor15%
  • Terrible36%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Room Service
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)Write a Review
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All reviewsindian guyher customer service skillsstay at red roofsmall roomfront desk clerkwaffle houseenjoyed my staychecking incoffee makerstaff was very friendlyireneexitssc
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1 - 5 of 185 reviews
Reviewed 3 weeks ago via mobile

We'd stayed in Red Roof Inns before as we travel with pets and they are very accommodating and accepting of furry friends. They're not fancy by any means but if well maintained acceptable enough for our needs for a night with our pets. First thing...More

Thank Ontari0Canuck
Response from Chirag G, General Manager at Red Roof Inn Columbia West, SCResponded 2 weeks ago

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. I apologize for any inconvenience you may have experienced during your stay with us. I will definitely look into the many problems and dissatisfying service you came...More

Reviewed 3 weeks ago via mobile

The guy at the front desk was very nice didnt catch his name but I would say that was the best thing about the hotel....now the room on the other hand smelled very old it appeared clean but the smell just makes it feel dirty...More

Thank mswilliams1206
Response from Chirag G, General Manager at Red Roof Inn Columbia West, SCResponded 3 weeks ago

Thank you very much for your review on your stay with our property. On behalf of my entire team , I would like to apologize for your all inconvenience . Really appreciate all the negative facts to bring in my notice and I definitely try...More

Reviewed 27 November 2017

The customer service was great! We had Deondre check us in and he was such a big help. Checking out the next morning was also a breeze. The only negative I'd have to say was that we booked a non-smoking room and it still smelled...More

Thank krsmith4
Response from Chirag G, Guest Relations Manager at Red Roof Inn Columbia West, SCResponded 14 January 2018

Thank you very much for your review on your stay with our property. I understand the negative fact of smoke smell and appreciate having an opportunity to respond directly to you. Moreover, we are trying our best to eliminate any smoke and bad odors throughout...More

Reviewed 10 November 2017 via mobile

Great service by Ram he set us up with a great room and everyone was super nice to us I’ve never had hotel service this nice. I️ would Definitely would recommend this place to anyone who came to Columbia,SC.More

Thank Will F
Response from Chirag G, General Manager at Red Roof Inn Columbia West, SCResponded 16 November 2017

Thanks very much for your review on your stay with us here at Red Roof Inn Columbia West, SC. we are really glad to see your pleasant stay with us hopes for your frequent visit to us Please do not hesitate to contact us at...More

Reviewed 8 November 2017

We booked two rooms thru hotel.com the desk clerk told us we only booked one room even thou the cost was double the going price on our printout from hotel.com. He told us we had to call hotel.com our selves. It turns out the clerk...More

Thank maierjnk
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Room Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 48 - US$ 72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 48 - US$ 72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (39)
Room & Suite (33)
Questions & Answers
Ask a question
Melissa B
5 April 2017|
AnswerShow all 4 answers
Response from Chirag G | Property representative |
Yes it has been renovated 2 years back. Thanks, Chirag
0
Votes
Brent A
10 June 2016|
AnswerShow all 2 answers
Response from Jerome8888 | Reviewed this property |
no
0
Votes
Room Tips
"The back building is quieter."
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"Stay here only if you can't do any better."
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"go somewhere else"
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"don't stay here if you want something clean and decent"
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