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Embassy Suites by Hilton Columbia - Greystone

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Embassy Suites by Hilton Columbia - Greystone
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886 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Columbia - Greystone
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Showing 883: English reviews
Winston Salem, United States
Reviewed 5 April 2016

This hotel is a disgusting property. The room was marginal at best with regards to cleanliness and comfort. I did not enjoy standing in line for my omelet and being dripped on because the ceiling was falling down. Gross! Stay away from this property!!!! Hilton Diamond Member

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeff H
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Jeff H, Thank you for this honest and valuable review. I am very appreciative of your feedback and our team has used it to ensure the controllable improvements mentioned are made. We hope to have you as our guest again in the future. Best Regards,

Pawleys Island, South Carolina
Reviewed 5 April 2016

During the stay, we were very satisfied. We came home and my daughter broke out in a rash over her entire body. We went to the doctor and were told without a question it was from the pool at the hotel. My wife called the hotel and left a very nice message, not asking for a thing, just notifying the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank drews763
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

drews763, Thank you for providing this honest and valuable feedback. We do take our guest feedback very seriously and I apologize that the message you left with the hotel was not responded to properly. We have used your comments to ensure that the proper improvements are made. We hope to have you as our guest again in the future. Best...

Concord, United States
Reviewed 3 April 2016

This hotel has improved over the past year. This most recent stay was an excellent experience. The bartender at the managers reception was fantastic. The omeleteer did a great job. This was obviously not his first rodeo.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Raymond T
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Raymond T, Thank you for this excellent 5 Star Review. It makes me very proud to hear that your stay was an excellent experience. Our team has been working hard to deliver a great experience and top level customer service. Your feedback will be shared with our team and serve as motivation! Best Regards,

Myrtle Beach, South Carolina
Reviewed 3 April 2016

This hotel has everything and more to make traveling enjoyable. From the manager's reception to the indoor pool//hot tub to the overly spacious rooms and a full breakfast buffet with made-to-order omellets, there is nothing more to ask for. The location is perfect as it is within walking distance to riverbanks zoo and less than 5 minutes to downtown. The...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 747aprilg
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

747aprilg, Thank you for writing this fantastic 5 Star Review! I love hearing how much you enjoyed our breakfast and location. 5 minutes from downtown and walking distance to the Zoo are definitely some great perks. We look forward to welcoming you back as our guest again in the near future.

parkton, United States
Reviewed 2 April 2016

it was okay other than no housekeeping services over a 2 night stay. i love having my bed made since no one does it at home so i was disappointed that no one came in to make bed plus we had a broken sink that no one came to repair.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Norman A
Lee C, General Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Norman A, Thank you for taking the time to provide this review. I will be using this feedback with our team to ensure that the neccessary improvements are made. Best Regards,

Reviewed 1 April 2016 via mobile

Check in employees were welcoming, greeted us with smiles & HIlton Honors bag with 2 waters, pretzels and a snickers). We were visiting over spring break so there were a lot of kids enjoying the indoor pool and hot tub. There is a sunning deck separate from the pool which is a nice touch. Only negative was the pool towels...

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Helpful?
Thank Justmeewc
Lee C, General Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Justmeewc, Thank you for this wonderful 4 Star Review. We love nothing more than hearing positive feedback such as this from our guests. We hope to have you at our property again in the near future. Best,

Huntersville, United States
Reviewed 1 April 2016

I had high expectations of this hotel, based on the hotel chain and affiliation with Hilton. I was dissatisfied with the room and pool area. I felt both were outdated and not very clean. Our room had stains on the carpet, a sofa that was extremely uncomfortable to sit on and a desk chair that was very dirty. I was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Stephanie W
Lee C, General Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Stephanie W, Thank you for this valuable review. We take our guest's feedback very seriously and will be using your comments to improve our product and service. Best Regards,

charlett
Reviewed 1 April 2016

The hotel is very dated and a bit run down. The rooms are clean and the staff was attentive to our needs. the years of use are showing on this hotel and not up to the industry standards for an Embassy.

Review collected in partnership with Embassy Suites Hotels
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Thank William G
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

William G, Thank you for taking the time to provide this review. I am happy to hear that you found the rooms to be clean and the staff very attentive. Our team works very hard to provide these services and I am glad this is what you experienced as well. Take Care,

Aiken, United States
Reviewed 30 March 2016

I enjoyed my stay. It was very relaxing and the staff was very courteous and helpful. The bed was very comfortable and I had a very restful sleep. The breakfast was excellent and very tasty. Price could have been a little cheaper, but I enjoyed my stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cathy P
Lee C, General Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Cathy P, Thank you for this Awesome 5 Star Review! I am very happy to hear how much you enjoyed our complimentary cooked-to-order breakfast and am especially proud to hear how courteous and helpful you found our staff! We look forward to your next visit!

Reviewed 30 March 2016

Very professional and accommodating. They went over and beyond to make sure that our stay was a great one. One of the most attentive hotels I have ever stayed and we travel often. I must say that they definitely go over and beyond to make sure that you are having a comfortable stay. Even my kids loved the Embassy

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank walkeriag
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

walkeriag, Thank you for this great 5 Star Review! It makes me extremely proud to hear that our team went above and beyond to make your stay comfortable. We look forward to your next stay with us! Take Care,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Dr, Columbia, SC 29210-8010
Region: United States > South Carolina > Columbia
Price Range: ₹ 7,577 - ₹ 14,813 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbia - Greystone staff and other travellers.
2 questions
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NLR
9 months ago

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Questions? Get answers from Embassy Suites by Hilton Columbia - Greystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easily accessible from highway.”
 of 5 bubbles tpbernard, 5 Jan 2017 | Read review
“The suite was very spacious and perfect with kids.”
 of 5 bubbles CarolinaJeni, 28 Nov 2016 | Read review
“I stayed in a corner suite at the end of the hall and noise level is much less!!”
 of 5 bubbles vintagelinensbylois, 14 Nov 2016 | Read review
“Construction was going on”
 of 5 bubbles miriama945, 12 Nov 2016 | Read review
“Do your research before you select this hotel.”
 of 5 bubbles dawnmarian, 11 Nov 2016 | Read review
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