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Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
Sheraton Columbia Downtown Hotel
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537 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Columbia Downtown Hotel
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Showing 534: English reviews
Charleston, South Carolina
Reviewed 22 October 2016

My family and I spent two nights here when we evacuated for the Hurricane and it was really bad. When we arrived we were informed that the room with two beds that we had booked was not available and all that they had for us was a room with a single king bed. They offered us a second room, but...

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Helpful?
Thank NJVTEC
Sheraton M, Sales Coordinator at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your honest feedback of your recent stay at our hotel. Your comments are important as we try to improve each and every day. We sincerely apologize about the issues that arose during your stay. Please contact us directly at (803) 988-1400. Thank you.

Reviewed 19 October 2016 via mobile

Great location in downtown Columbia and the staff was very friendly. I was so hoping for a positive experience but our one night stay was peppered with disappointments; restaurant under staffed, no hot water in the shower, TV remote control not working and room was dusty. In the morning, I expressed my concerns to the front desk and asked that...

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1Thank Scott J
Knoxville, Tennessee
Reviewed 12 October 2016 via mobile

Staff here was very friendly, and the lobby looks really modern. My room was oddly shaped. There was no way to sit at the desk because it was so close to the bed. The bathroom was updated, although the mirror did cover the one outlet in the bathroom. This hotel is convenient to campus and other downtown attractions at least....

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Helpful?
Thank Ekaseta
Charleston, South Carolina
Reviewed 10 October 2016

Let me begin by saying I frequently travel to Columbia. I booked the Sheraton for three weekends this fall for the Carolina football games. However, I had to cancel two of them prior to this stay. I was returning to Charleston on Sunday after being evacuated due to Hurricane Matthew. I had to work the following Monday in Dillon, SC,...

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Thank CHSlwr6
Mount Pleasant, South Carolina
Reviewed 5 October 2016

From the minute you enter the Sheraton Columbia you are welcomed by a warm and inviting staff. Adrian and Renee were gracious and accommodating. It was especially appreciated given our stay was a result of hurricane Matthew. The hotel's architecture is beautiful, an old bank from what I can tell. The rooms are spacious and well kept. The hotel is...

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Helpful?
Thank RMGTravel
San Jose, California
Reviewed 30 September 2016 via mobile

Staff were nice, but they didn't have enough cribs so my baby niece had to sleep on the floor surrounded by pillows. Housekeeping took our towels but didn't replace with new ones, we had to call twice to get some delivered. Club lounge is ok but they didn't open it on time one day. I think they just need some...

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Thank Damon W
Reviewed 27 September 2016

Our daughter goes to USC and we have stayed in several places around Columbia during our visits. My wife and I had never stayed right downtown so we had heard the Sheraton had a nice view form the top and had always thought of "Sheraton" as a top brand in the space. So we booked a weekend there and the...

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Thank Jeff K
Reviewed 26 September 2016 via mobile

Rooms are clean, staff is fabulous, and the location is excellent. This historic property has preserved hardwood flooring, tile, and built-in wood work. It's charming and elegant. This property will be my go to location for travel to South Carolina going forward.

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Thank Stephanie T
Annandale, Virginia
Reviewed 19 September 2016

I was apprehensive about staying here after seeing some negative reviews but had enough points to stay two 2 free nights to attend the first home football game of the season. I decided not to pay extra for an upgrade to Club Level. The hotel was at capacity so I was ready for some issues. The opposite was true, we...

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Thank Catherine M
Alpharetta, Georgia
Reviewed 19 September 2016

We stayed at the Sheraton Columbia Downtown this past weekend. We were in town for the East Carolina/USC Football game. We checked in and were put in a room on the 14TH Floor directly across from the ice machine. We called down and spoke to Adrian and she immediately rectified the situation and moved us to a different room. The...

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Helpful?
Thank AtlantaPirate1963
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

We're glad you enjoyed your stay with us! We do apologize that you had to be moved, but we're glad that you are pleased at how your issue was resolved. We hope that you stay with us again, and thank you for recognizing Adrian. She is a valued employee of the Sheraton!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Region: United States > South Carolina > Columbia
Price Range: ₹ 9,326 - ₹ 15,969 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbia Downtown Hotel staff and other travellers.
8 questions
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Summerville, South Carolina
Charlotte, North Carolina
Killeen, Texas
8 months ago

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Questions? Get answers from Sheraton Columbia Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room we had faced vents...”
 of 5 bubbles raymondf767, 15 Feb 2017 | Read review
“Corner room is more spacious and quieter.”
 of 5 bubbles stacyeg79, 8 Feb 2017 | Read review
“room 310 had no view, get higher up floor for views.”
 of 5 bubbles jjmom, 5 Feb 2017 | Read review
“Stay at different hotel. Hilton is very nice.”
 of 5 bubbles Ken2fortax, 16 Dec 2016 | Read review
“floors 14-16 are the club level giving you complimentary wine/beer and snacks in the evening as well as a minimal breakfast”
 of 5 bubbles Stephluvstotravel, 14 Dec 2016 | Read review
5 of 5