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Overall, the service is okay. Had many difficulties to get reservation issues addressed as I did it with 3rd parties. Bathroom quality should be better, floor and tubs are not as clean as I would have expected.
Im only writing this review because my stay here was actually more than expected. Everybody was extra friendly which made my stay extremely comfortable. I have never been to a hotel where there was not one complaint until now. The sheets, towels, counters, and walls...More
We enjoyed our stay in the roomy two bedroom suite. My only suggestions would be to consider offering a few more choices for breakfast. The hotel is very close to the interstate so I would recommend asking for a room opposite the highway if we...More
The front desk lady was comically rude and disrespectful. She was blatantly rude to just about everyone and not shy about it. A good representation of the company. They had us go to our room before even paying because it was that bad. Marijuana smell...More
Tarran was great at getting us checked in. He was super friendly and helpful. He smiled the entire time. A smile makes everything better. Although trying to find where to add this review was painstakingly. Thanks Tarran!More
Thank Nessy R
Response from Logan P, Guest Relations Manager at HomeTowne Suites - ColumbiaResponded 26 March 2018
Thank you for sharing your experience while staying with us. That is wonderful Tarran made such a positive impact on your stay with us, but unfortunate we did not meet your overall expectations based on your star review. We will be sure to pass along...More
Welcome to HomeTowne Suites Columbia. We are within walking distance to several different dining and shopping options. Our hotel is designed especially for longer stays with suites featuring kitchens or ...Morekitchenettes and plenty of work space. Our business hours are Sunday through Thursday 7AM - 11PM and 24 hours on Friday and Saturday. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from EdgeStrategic | Reviewed this property |
I heard another guest complaining that the pool closed at 8 pm on a week night. Person working the desk was only willing to keep it open slightly longer because she could not get there to lock up until she finished with 3... More
I heard another guest complaining that the pool closed at 8 pm on a week night. Person working the desk was only willing to keep it open slightly longer because she could not get there to lock up until she finished with 3 guests waiting to check in.
My review of this place recommends that you find another hotel.