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Hilton Garden Inn Columbia / Northeast

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hilton Garden Inn Columbia SC hotel (Northeast) is located just off I-77 at exit 19 near the Northeast business district and is conveniently situated just 11 miles from downtown Columbia. This Columbia South Carolina hotel was built with features and amenities to ensure you'll truly have a great way with us including complimentary Wi-Fi, 24-hour business center, meeting space, heated indoor pool with hot tub, and The Great American Grill(R) restaurant. Guests can enjoy staying at The Hilton Garden Inn Columbia SC hotel, where everything is right where you need it.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Business Centre with Internet Access
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Paid Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
Getting there
Columbia Metropolitan Airport24 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
1,061Reviews
107Photos
14Q+A
84Room tips
Traveller rating
  • 820
  • 171
  • 48
  • 14
  • 8
Time of year
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There were only two concerns I had. Upon my initial arrival to my room, I had to request for housekeeping to clean my bathroom. There was hair strands in my bathtub, sink, and on the floor. The Executive Housekeeping Manager was very apologetic and came to the room to clean my ba
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Review collected in partnership with Hilton Garden Inn
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast
Responded 3 days ago
Dear Jay, We thank you for choosing to stay with us and for your feedback. We hope you enjoyed your overall stay with us. We sincerely apologize for the service shortfalls occurred during your stay. Guest comfort and satisfaction are of the utmost importance to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We have addressed your concerns in our in-house meetings & have discussed it as well with the concerned team to ensure better guests experience. We are confident that necessary steps will be made, in order to achieve complete guest satisfaction. We value your comments and we will do everything possible to make each stay the best it can be. We assure you that we will continue to work towards the highest standards for our guests. We value your patronage and we hope you allow us to redeem ourselves for a positive experience and for a memorable and problem-free stay. We certainly look forward to welcoming you back again in the future and assure you of our best attention at all times. Sincerely, Ava Smith Guest Relations Manager
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My husband's mother is in a nursing located between his 2 siblings. We choose the hotel for its location and reviews. Its was just as the pictures showed and the staff was great just as reviews said. Our only complaint were the horrible pillows. They made for a very unpleasant ni
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Review collected in partnership with Hilton Garden Inn
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast
Responded 1 week ago
Dear Guest, Thank you for sharing your experience and for your kind remarks regarding the level of service and accommodation you received. We strive to provide highest quality of service and accommodation and value any feedback we receive as it gives us the opportunity to uphold our standards and ensure our guests' satisfaction. You can be rest assured your comments have been taken into consideration and conveyed to the relevant team members, and we shall do our best to address your concern. Once again, thank you for your feedback. We look forward to welcoming you again at our hotel, hopefully in the very near future. Sincerely, Ava Smith, Guest Relations Manager
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Hilton Garden inn on farrow road is a great location in Columbia, only minutes away from several attractions(and my family) . The staff are polite and friendly. Hotel is clean inside and on the outside surroundings.
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Review collected in partnership with Hilton Garden Inn
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast
Responded 1 week ago
Dear Guest, Thank you for taking the time to leave a positive review of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and hope that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon. Regards, Ava Smith Guest Relations Manager
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My husband and kids wanted to stay in a hotel since our house was occupied by some family. We loved the location, price, hotel design and the housekeeping staff is stellar. I had no bed bug fears or fears of seeing things that did not belong in the room. We were comfortable and
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Review collected in partnership with Hilton Garden Inn
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to leave an excellent 5-star rating of our property and we are glad you chose to stay with us. Our goal is to always provide a superior guest experience and we are happy to see that we were able to meet our goal by exceeding your expectations and we are thank you for your fantastic feedback on our service. Thanks once again for your feedback and we look forward to the pleasure of welcoming back to our hotel again soon. Regards, Ava Smith Guest Relations Manager
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Our stay was wonderful. The location is great, staff and accommodations were awesome. I normally have a hard time sleeping in a strange bed, but the bed was so comfortable; Definitely will refer and stay again.
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Review collected in partnership with Hilton Garden Inn
Response from Ava S, Front Office Manager at Hilton Garden Inn Columbia / Northeast
Responded 2 weeks ago
Dear Guest, Thank you for choosing to stay at our hotel and appreciate you taking time to giving us a positive feedback. We are so pleased to know that you enjoyed your stay and that everything was to your liking and satisfaction. We are committed to providing you with an excellent hotel experience. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see the positive rating and feedback. We look forward to you visiting us again soon. Regards, Ava Smith Guest Relations Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementHilton Garden Inn Columbia / Northeast
Two Queen Room
comfy bed
King Bed
Lovely tiled bathroom.
Previous
How old does a AAA senior have to be to receive discounts at hotels
I can't give you an honest answer, because I don't know the answer!
0 votes
How far from the Botanical Gardens?
call and ask the hotel or look at bing maps
0 votes
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We will be traveling with bikes locked to a bike rack. How safe is the area and how safe is the parking?
very safe there is always someone walking around watching
0 votes
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Can a rollaway bed be placed in a king junior suite?
Yes, a rollaway bed will fit in a king junior suite.
0 votes
How long does it take to drive to USC from this hotel?
Traffic/Time of day dependent, 20-25 minutes average.
0 votes
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Previous
"all rooms are non-smoking."
"away from elevator"
"Second Floor you will get laundry noise on one end."
"Clean room and my mattress was firm which my husband likes 🙈 I’ll be leaving housekeeping a tip 😉"
"Get a room in the back as it is a bit more quiet."
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PRICE RANGE
US$ 111 - US$ 193 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
110
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