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Extended Stay America - Columbia - West

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Extended Stay America - Columbia - West
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59 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Columbia - West
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Showing 59: English reviews
Philadelphia, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2016

Was moved here after the nightmare at the one at 5430 Stoneridge to be given a room with roaches crawling up the wall. Went back to the office, in which the manager was very helpful in giving me a master key to find a good room and after looking at 3 other filthy rooms, we finally found one that was... More 

Helpful?
Thank Tameca M
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2016

I choose rooms with kitchens because I travel with two diabetics and children. The photos are not true. The room reeked of animal odor and there was roaches. The sink leaked and the bathroom door didn't close. There was some tissue stuck in the wall but we were afraid to pull it from the hole.The oven hood was non functioning.... More 

Helpful?
Thank 448sonjah
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will work with our staff to make sure we... More 

Chapel Hill, North Carolina
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 November 2015

I chose this particular Extended Stay hotel because I was attending the Annual Multiple Sclerosis Picnic at the Riverwalk Zoo which was about 1 mile away with my spouse who has MS. We had requested a room on the 1st floor because she has difficulty walking up stairs--granted we arrived late but had called ahead to let them know 2... More 

Helpful?
Thank Anthony W
san jose
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2015

I was in Columbia, SC for a wedding, so I can't speak much to the location to nightlife, but the following are key points on the stay: Pros: *Clean *Spacious; good size bed, bathroom, and kitchen *At $60, if you don't need all the amenities of a nicer chain hotel, this is a good value, in my opinion Cons *The... More 

Helpful?
Thank josh c
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2015 via mobile

Came clear across country to find,dirty vents, dirty refrigerator, stains on pillow case, tub dirty, carpet a mess, and furniture terrible. Stay clear of this place, this is a sub par Hotel with people fighting at all hours of the night.

Helpful?
5 Thank Kelvin G
North Las Vegas, Nevada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 May 2015

Currently staying here and have been here a week. One more week to go because we already paid and can't afford to go elsewhere. No housekeeping in a full week even though we were told it would be on Tuesday and that was on our card with room cards. Started having bug problems first morning when my husband was woken... More 

Helpful?
2 Thank Elaine R
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

Thank you for taking the time to write a review of your stay. On behalf of the entire staff here, please accept our sincerest apologies for your experience. Regarding housekeeping services, we provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. I apologize that this was not... More 

Brooklyn, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2015

Excellent choice. Nice flat screen TV, quiet rooms, very helpful staff, accommodating. Grab and go breakfast in the morning. I was there on business, supposedly for a few months, hoping to remain at this location. Unfortunately, my company needed me elsewhere. Great price, restaurants in close proximity, good location. what more can you ask for? I do recommend staying here.... More 

Helpful?
Thank Ighor E
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

The staff and I read your review, and would like to thank you for writing such kind comments about our property and staff. We are so very pleased that we were able to meet, if not exceed, all of your expectations. It is always wonderful to hear a guest speak positively about their stay here; we want our property to... More 

Ludlow, Massachusetts
Level Contributor
190 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 15 April 2015

Okay, I was starting to get a little nervous after reading some of the reviews. Not to mention the fact that it was around The Masters in nearby Augusta, Ga. and every airplane I was on was jammed. This hotel was a pleasant surprise. I was in room 312. It was clean, fresh sheets and linen, and just as importantly,... More 

Helpful?
Thank bt1sw2000
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

The staff and I read your review, and would like to thank you for writing such an honest review regarding our property and our guest services. We appreciate you letting us know that the room had a few issues. Furthermore, we are sorry for any inconveniences that these issues may have caused, but are delighted to read that we provided... More 

Atlanta, Georgia
1 review
Reviewed 9 April 2015

Hello Travels...I'd like to highly recommend Extended Stay America on Gracern Road Columbia SC to you for a good deal, great hospitality and customer service. We had an exceptional experience during my two recent stays. Three Weeks ago when I stayed at this property~ it was a pleasure and so comforting to have them extend their sympathy to my Mom... More 

Helpful?
Thank jimwhitedesigns
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

The team and I appreciate your wonderful remarks regarding our staff and hotel. We are extremely pleased to hear that our accommodations were truly a home away from home. It is always rewarding to read that our guests had such a comforting stay with us. Thank you again for sharing your experience with us. We would love to see you... More 

Princeton, West Virginia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 March 2015 via mobile

I've stayed here before and the hotel itself is nice and good price in the $60's range. I'm back in Columbia for second time for business and go to check in and was told I cannot stay at this hotel anymore. The last time I stayed here I had to check out early at 9:30pm due to something came up... More 

Helpful?
2 Thank Melissa E

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Columbia - West

Address: 450 Gracern Rd, Columbia, SC 29210
Region: United States > South Carolina > Columbia
Price Range: ₹ 3,839 - ₹ 4,798 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - West 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Columbia
Extended Stayamerica Columbia West
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Questions & Answers

Questions? Get answers from Extended Stay America - Columbia - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the Interstate are noisy.”
 of 5 bubbles awsnj, 15 Oct 2016 | Read review
“sleep in your car first!!!! before looking at this place.”
 of 5 bubbles berteScUsa, 5 Jun 2016 | Read review
“just stay away”
 of 5 bubbles tamecam2015, 18 May 2016 | Read review
“dont choose a room here unless an emergency”
 of 5 bubbles 448sonjah, 9 Mar 2016 | Read review
“Don't stay here! The pictures shown on their website are NOT indicative of the actual rooms!”
 of 5 bubbles ElaineR655, 24 May 2015 | Read review
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