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3/12/2017 4/12/2017
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    Extended Stay America - Columbia - West

    450 Gracern Rd, Columbia, SC 29210-7662
    +1 877-432-9997
    Hotel website
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    3/12/2017 4/12/2017
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    US$ 69
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    Traveller (12)
    Room & Suite (8)
    Dining (1)
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    • Excellent17%
    • Very good15%
    • Average6%
    • Poor13%
    • Terrible49%
    2 weeks ago
    “Friendly staff, scheisse rooms”
    20 Jun 2017
    “Extended Stay in Columbia SC”
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Columbia - West
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (80)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 80 reviews

    Reviewed 2 weeks ago

    The rooms are typical of an Extended Stay, but in pretty bad shape. This type of hotel encourages bad people to stay in them, which means you are surrounded by people who are up late, loud, that inspired me with just a touch of in-fear-of-a-break-in,...More

    Thank GSmith07
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 2 weeks ago

    Smith, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

    Hotel's Favourite
    Reviewed 19 June 2017

    They were very nice and helped me with everything I needed . I book at like 3 in the morning , and went to the wrong property initially. When I called she was very helpful in giving me the direction I needed to get to...More

    Review collected in partnership with Extended Stay
    Thank marypS815KH
    Response from 00esa, General Manager at Extended Stay America - Columbia - WestResponded 20 June 2017

    Mary, thank you for sharing your wonderful review of your visit to Extended Stay America - Columbia – West. Our goal is to deliver excellent service, so it's nice to read your feedback. We’ll be sure to share your compliments with our staff. Thanks again,...More

    Reviewed 3 weeks ago

    I drove 5 hours from Jacksonville, FL to Columbia and choose this hotel because it was next door to where I had a business conference in the morning. Upon arriving, I checked in, then went to eat dinner and then returned to my room to...More

    Thank Chris G
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 2 weeks ago

    Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for any "unwanted visitors" in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future...More

    Reviewed 3 weeks ago

    If you are passing through Columbia for a short time or staying a little longer as you transition, this is the place for you. The staff is very helpful and courteous...clean and conveniently let locatedMore

    Review collected in partnership with Extended Stay
    Thank courtneyw926
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 3 weeks ago

    It was a pleasure to have you as our guest Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Reviews such as yours mean a lot! We...More

    Reviewed 12 October 2017

    Where do I begin! We stayed a week here. We never did get a breakfast. They told us that we would get muffins, granola bars and and instant oatmeal. This morning they had nothing to offer. Every day they said they got marked out. Really,...More

    Thank Teresa W
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 13 October 2017

    Teresa, thank you for your stay at Extended Stay America and for taking the time to review our hotel. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Price range
    • US$ 54 - US$ 79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Cancelon, Hotwire and TripOnline SA so you can book your Extended Stay America - Columbia - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • South Carolina >
    • Columbia
    • Also Known As
    • Extended Stay America Columbia ,
    • Extended Stayamerica Columbia West
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    Traveller (12)
    Room & Suite (8)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Yes, stay at a different hotel :D"
    Read review
    "stay away from this hotel or any hotel that needs to have the curtains open and lights on in the room prior..."
    Read review
    "Don't stay here"
    Read review
    "They're all bad."
    Read review
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