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Charleston Marriott

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1,024 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
Cary, North Carolina
Reviewed 3 weeks ago via mobile

This was a beautiful hotel with a massive lobby and lovely decorated rooms. It has a beautiful Rooftop Bar with a view of the river on the third floor and a great outside sitting area off the lobby outfitted witf fire pits and heaters. They also have a parking garage in addition to their own parking lot. We had a...

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Helpful?
Thank Pam C
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and for sharing your experience. We are pleased you had a great stay overall and enjoyed our hospitality. However, I am sorry we missed meeting some of your expectations. I have shared your comments the concerned team members and look into the issue and get them fixed immediately. We make every effort to...

Charlotte, NC
Reviewed 3 weeks ago via mobile

Well appointed lobby with good customer service. Beds were comfy but outside the downtown tourist area. They do offer a shuttle for a charge. Convenient for the VA or MUSC hospitals but might pick a different spot when visiting again.

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1Thank jadoc
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for reviewing our hotel. We are glad you were overall pleased with our service, facilities and location, but we are sorry we were not able to meet all your expectations. We value your business and hope that your overall pleasant visit will motivate you to choose us again on your next visit to Charleston. Sincerely, Charles Moore Hotel...

Reviewed 4 weeks ago

Recently I stayed here while traveling for work. This hotel is 5 stars! Clean and elegant from the restaurant to the comfortable rooms! Tastefully decorated with everything that you could need - my stay here was simply perfect. The cleaning crew was on top of everything that I needed and the rooms were spotless. My favorite part of my stay...

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Helpful?
Thank Cindy S
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and for sharing your experience with fellow travelers online. It is great to read that you were pleased with the comforts of your room with its luxury bedding and spotless condition. I will share your wonderful comments with my staff about the recognition of their exceptional work. Also, we are glad that you...

Avon, Connecticut
Reviewed 4 weeks ago via mobile

Read some reviews and was expecting a ho hum Marriott. Arrived and was pleasantly surprised. First and foremost, the staff was outstanding. We encountered nothing but smiles and conscientious, customer focused and friendly staff. We paid a little more to be on the concierge floor - top floor with balconies. Well worth the extra. Nice to be able to get...

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1Thank Preston1884
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for taking the time to share your honest feedback regarding your stay at the Charleston Marriott. Your compliments were a pleasure to read and I was delighted to know that you were thoroughly pleased by our associates. I will share your fantastic remarks with the entire staff. Also, we are glad that you loved your peaceful room with...

Rochester, New York
Reviewed 5 weeks ago

We recently stayed at the Charleston Marriott. Although it is a 10 minute ride to the historical district it definitely is a great place to stay. It has all the amenities and the service is 5 star. We had a junior suite which proved to be very comfortable. The beds in all the Marriotts are comfortable. It had a great...

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Helpful?
Thank katrsst
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott for your recent stay and for sharing your wonderful experience. We appreciate you highlighting some of the key aspects of our hotel and pleased that you were able to take advantage of them. It is great to read that you were impressed with the comforts of your suite with its luxury bedding and spotless...

daytona beach
Reviewed 1 November 2016

This is an older hotel which has been nicely updated. However, because it is older, the rooms are not large. In our bathroom, while I stood facing the sink, I could touch the walls on either side. We were in a high room, so we had a nice view. I could see The Citadel. We ate a number of meals...

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Helpful?
Thank ebknott
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and for your gracious feedback. We are happy to read you liked your room along with the view it provides and that you were impressed with the food we serve at our wonderful award-winning restaurant, Saffire. We will surely share your comments with our Food & Beverage staff to let them know that...

Michigan City, Indiana
Reviewed 1 November 2016

Our five day stay at the Marriott in Charleston was trouble free and the staff was very friendly. We were able to check in early and have access to all the facilities. We at Safire's restaurant and enjoyed the dinner. The hotel is very busy with many meetings and parties but that was no problems. The shuttle bus took us...

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Helpful?
Thank psr707070
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for the review regarding your stay at the Charleston Marriott. We are glad that you liked our friendly associates, the food we serve and our shuttle service. It is also great to read you were impressed with your comfortable room along with the view it provides and that our convenient location was perfect for your needs. It was...

Indianapolis, Indiana
Reviewed 31 October 2016

This did not feel like a standard Marriott! It had all of the quality you would expect from a Marriott and then some. The breakfast in the hotel restaurant was fantastic and included both waffle and omelette station. The room was nicely appointed. The pool and courtyard areas were both clean and spacious. My only issue, and it's a big...

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Helpful?
1Thank maxxiep
ManagerX1, Manager at Charleston Marriott, responded to this review

Many thanks for reviewing your stay at the Charleston Marriott. We are happy to know that you liked our well-appointed and clean facilities as well as our breakfast offerings. Having said that, we are sorry that we fell short of your expectations in some area. We uphold all of the brand standards for quality and service, so we regret the...

Missouri
Reviewed 31 October 2016

This is NOT a typical Marriott! We were VERY DISAPPOINTED. The front desk staff could care less about any of your problems, at best. The hotel is FREEZING COLD and despite numerous complaints, it was STILL freezing. To the point you can barely eat in the restaurant or leave your room. Slider didn't close all the way and their solution...

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Thank AnnTheresa4
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank for taking time to post a review. I am sorry that we let you down with regard to the cleanliness of your room. We have procedures in place to inspect every room after it has been serviced. Unfortunately we missed something during this process and for that I sincerely apologize. Our housekeeping director has been informed and will take...

Cornelius, North Carolina
Reviewed 30 October 2016 via mobile

Great location close to downtown right off of Highway 17. Rooms have been updated recently. Plenty of parking. No need to drive downtown - take Uber. Each ride was $ 5/6. I would stay here again. We always like to sleep with a fan and when we arrived we realized we forgot ours. Housekeeping provided us with a box fan...

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Helpful?
1Thank ccr09876
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for the review regarding your stay at the Charleston Marriott. We are thrilled to read that you liked our parking facility, convenient location which was perfect for your needs and your room as well. It was great to have you here, and we look forward to your next stay with us soon. Sincerely, Charles Moore Hotel Manager Charleston...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: ₹ 11,303 - ₹ 22,876 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott staff and other travellers.
9 questions
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Questions? Get answers from Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gold and platinum reward holder can get upgrades on their rooms most of the time.”
 of 5 bubbles katrsst, 4 Nov 2016 | Read review
“Go somewhere else!”
 of 5 bubbles AnnTheresa4, 31 Oct 2016 | Read review
“Views of the Ashley River are great. Construction in area is a visual negative.”
 of 5 bubbles tjl3pa, 22 Oct 2016 | Read review
“out of town so go with a room to see the sunset”
 of 5 bubbles A2526SSmichaell, 7 Oct 2016 | Read review
“Dock and pool view!!!”
 of 5 bubbles 198fidelc, 28 Sep 2016 | Read review
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