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Holiday Inn Charleston Riverview

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Traveller (271)
Room & Suite (292)
Dining (68)
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Overview
  • Excellent27%
  • Very good36%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
“top floor”(171 reviews)
“free shuttle”(61 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Charleston Riverview
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,137)
There are newer reviews for Holiday Inn Charleston Riverview
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Traveller rating
303
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102
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67
Show reviews that mention
All reviewstop floorfree shuttlegreat view of the riverashley riverrooftop restaurantshuttle servicebreakfast buffet isdowntown areahistoric districtan older hotelfolly beachthe hotel offersfront desk staffshort driveaaronmuscmarsh
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301 - 305 of 1,085 reviews
Reviewed 18 May 2016 via mobile

Staff were extremely helpful and welcoming. It had a good shuttle bus. Hotel is a bit drab and old and like many Holiday inns needs updating. The breakfast was $10.95 and I would say really horrible. Not worth it at all. It is a bit...More

Thank Denise V
Response from Jeremy M, Guest Relations Manager at Holiday Inn Charleston RiverviewResponded 19 May 2016

Dear Denise V, Thank you for letting us know about your stay. I apologize for the inconvenience you encountered, I know how frustrating that can be. I have forwarded your comments about your stay to the appropriate departments. I'm glad the staff was so welcoming...More

Reviewed 17 May 2016

Our room was located on level 12 and had great views of the river. Our first night was ideal however when we returned from a trip into Charleston the next day at 4:00 our room was not made up. Fortunately for us we were going...More

Thank Robert H
Response from Jeremy M, Guest Relations Manager at Holiday Inn Charleston RiverviewResponded 18 May 2016

Dear Robert H, Thank you for letting us know about your stay. I apologize for the inconvenience you encountered, with your room not being cleaned. I know how frustrating that can be. I have forwarded your comments to the appropriate departments so this does not...More

Reviewed 16 May 2016

The hotel needs major renovations. Lobby and restaurant appear to have been updated but not anything else. The shuttle that runs every 2 hours and the drivers are very good to use .The drivers have much knowledge as you drive into the historic district .I...More

1  Thank carolkrill
Response from Jeremy M, Guest Relations Manager at Holiday Inn Charleston RiverviewResponded 18 May 2016

Dear carolkrill, Thank you for letting us know about your stay. I apologize for the inconvenience you encountered during your stay. I'm sorry that our check in time was that long. I know how frustrating that can be. I have forwarded your comments to the...More

Reviewed 15 May 2016 via mobile

My friends and I stayed here for 3 nights. We enjoyed our stay and have no complaints. The staff members we encountered were friendly, especially our servers at dinner and the shuttle drivers. The shuttle service is great since parking in Charleston is at a...More

Thank moose444
Response from Jeremy M, Guest Relations Manager at Holiday Inn Charleston RiverviewResponded 17 May 2016

Dear moose444, Thank you for your wonderful review of our hotel. I'm pleased to see that your staff members were so friendly and accommodating for you during your stay. I'm glad that you enjoyed our complimentary shuttle service and didn't have to worry about driving...More

Reviewed 15 May 2016

We were quite pleased pricewise, Total of $ 823 for 2 rooms for 3 nights. Staff on reception were excellent and helpful in every way. However on our first day out returned at 4.30 and rooms had not been serviced, this was a nuisance as...More

1  Thank Mo S
Response from Jeremy M, Guest Relations Manager at Holiday Inn Charleston RiverviewResponded 17 May 2016

Dear Mo S, Thank you for letting us know about your stay. I apologize for the inconveniences you encountered during your stay, I know how frustrating that can be. I have forwarded your comments to the appropriate departments so we can do better. I'm pleased...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 104 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (271)
Room & Suite (292)
Dining (68)
Pool & Beach (36)
Amenities (61)
Business Centre & Event Rooms (1)
Questions & Answers
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Jolie J
1 November 2017|
AnswerShow all 2 answers
Response from Andreasw25 | Reviewed this property |
What was your Problem?
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msbeky2000
12 September 2017|
Answer
Response from John K | Reviewed this property |
There are a LOT of restaurants in that part of Charleston, including a very nice sit-down restaurant called California Dreaming that's literally about a four-minute drive from the hotel. When I lived there, I recall it being... More
1
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Della S
15 July 2017|
AnswerShow all 3 answers
Response from John W | Reviewed this property |
Shuttle service has a schedule, which you must pay attention to. You can also drive your own car, if you think you will be out late.
0
Votes
Room Tips
"The road next to the hotel is very busy so choose a room on the higher floors!"
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"Check the room maintenance before taking your luggage."
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"Ask for a high level view of the river."
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"Get a room on the eighth floor or above"
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