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Embassy Suites by Hilton Charleston - Historic Charleston

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Traveller (377)
Room & Suite (261)
Pool & Beach (10)
Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton Charleston - Historic Charleston
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Charleston - Historic Charleston
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,119)
Filter reviews
2,105 results
Traveller rating
794
603
354
211
143
Traveller type
Time of year
LanguageEnglish
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794
603
354
211
143
Show reviews that mention
All reviewsoriginal citadelevening receptioncooked to order breakfastmarion squarefree happy hourbrick wallbreakfast staffking streethistoric charlestonwithin walking distancefarmers marketvalet parkingfree breakfastcocktail hourlocation is greatvisitor centermeeting street
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1 - 5 of 2,105 reviews
Reviewed yesterday via mobile

Very much a let down from other Embassy Suites. Room not ready at check in time. Reception was carrots broccoli, gold fish, and gummy worms. Shower was held together with caulk. Thermostat was so old it did not have a temperature display, only a dial...More

Thank couplesnight2018
Hotel's Favourite
Reviewed 1 week ago

Our family recently stayed at the Embassy Suites and had a really nice stay at that property. I chose it for the historical significance of the property and had questioned my decision after reading some negative reviews. While some of those may be valid, don't...More

Thank AlbaBL
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded 1 week ago

Hi! Thanks for taking your time to leave a gracious review for our hotel! We are so excited to hear that you enjoyed everything our hotel had to offer during your recent stay with us especially our phenomenal staff we have here with us as...More

Reviewed yesterday via mobile

This hotel occupies the old Citadel building, and is visually a very interesting property. The location is good, as it is easy to walk or Lyft/Uber to outstanding restaurants and attractions. They offered complementary drinks and munchies in the lobby, which was popular with the...More

Thank dreavis2018
Reviewed yesterday

I have stayed at many Embassy Suites and I have to say this one disappoints. Their wait staff was great. We had to wait quite awhile to check in (1 employee at front desk). The rooms were not real clean and I thought the bed/pillows...More

Review collected in partnership with Embassy Suites Hotels
Thank sassie1sun
Reviewed 2 days ago via mobile

I’ll start with the good things. It’s close to most everything. Lots of good business within walking distance. The staff was friendly enough. They have a cocktail service for a couple hires in the evening which was quite nice. The building is incredible and was...More

Thank Rebecca M
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded yesterday

Hi Rebecca! Thanks for taking your time to leave a thorough and constructive review! First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston - whilst our apologies will regrettably...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 167 - US$ 409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Charleston
#29 Business Hotel in Charleston
#31 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 167 - US$ 409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Charleston
#29 Business Hotel in Charleston
#31 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (377)
Room & Suite (261)
Pool & Beach (10)
Dining (8)
Amenities (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
marybL6922IU
12 September 2017|
Answer
Response from RBen77 | Reviewed this property |
I remember it being a good 10 min drive from the hotel; however, as a Southerner, I would advise against going to Charleston during the hurricane season.
0
Votes
Karen R
3 August 2017|
AnswerShow all 2 answers
Response from Outwego | Reviewed this property |
Not sure about a shuttle. Pretty sure it is less than a mile. We walked it but likely not an option for someone leaving on a cruise.
0
Votes
Room Tips
"If you are a Hilton Honors member with the app, you can pre-select your room."
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"Not sure you can find a good room..."
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"Rooms are all old and musty - tip would be to pick another hotel."
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"Avoid this hotel for housekeeping purposes, smell and noise. Not for families and little ones."
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