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Embassy Suites by Hilton Charleston - Historic Charleston

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1,698 Reviews from our TripAdvisor Community

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Start your review of Embassy Suites by Hilton Charleston - Historic Charleston
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Trumbull
Reviewed 2 days ago NEW

Location is really good, but the hotel needs major renovations-tired and depressing rooms. The carpets all over are really old. The sofa bed was so uncomfortable, as were the beds. Half of the staff was nice and friendly, the other half leaves a lot to be desired. Very disappointed. Expensive for the quality.........

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Helpful?
Thank Suzanne W
Indianapolis, Indiana, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

This hotel was absolutely beautiful, so historic. The valet was wonderful and recommended a fantastic restaurant. Check in was a breeze and the complimentary afternoon drinks were perfect, would have loved a frozen margarita, but the vodka sour was amazing. Traveling with son, daughter-in-law, 2 grandsons and husband here in Charleston to show off the sights to our children. They...

Review collected in partnership with Embassy Suites Hotels
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Thank Teresa F
About Hotel's Favourite Review
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Teresa F, Thank you for your recent review of the Embassy Suites Charleston Historic. Our staff always enjoys hearing positive feedback. We are glad that we met your expectation and hope to see you next summer on your return visit to Charleston. Sincerely, Tia S.

Little Rock, United States
Reviewed 3 days ago NEW

This hotel is old (an historical landmark) which is part of it's charm but also means it has a few drawbacks. We had two rooms & only about 3 functioning electrical outlets between them. I reported the issue only once, never heard from anyone, so I purchased a couple multi-outlet plugs and called it good. Also, due to location don't...

Review collected in partnership with Embassy Suites Hotels
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Thank Amy C
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Amy C, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. This location at one time was the Old Citadel Military College. This location is more on the historic side as far structure. Not all rooms have windows or views of the city. If a view is possible it would...

Canandaigua, United States
Reviewed 3 days ago NEWvia mobile

This hotel is in a perfect location for visiting Charleston. It is on top of the college area and all the bars and restaurants and a short walk to the more touristy City Market area. The service is top notch and the lobby area is beautiful. Our room /suite was large and extremely functional but VERY DATED. The carpet was...

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Helpful?
1Thank William S
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear William S Thank you for taking the time to tell us about your stay at the Embassy Suites Historic Charleston. I am sorry that the overall room quality did not meet your expectations. We are scheduled for a refresh of this historical location later this year. We appreciate your comments and hope that you will give us another try...

Wilmington, North Carolina
Reviewed 4 days ago NEW

We stayed here during a girl's trip to Charleston for a few days. Lovely hotel and friendly staff. Very clean and comfortable Extra touch was a cocktail reception each evening during the week and a lovely breakfast buffet.

Review collected in partnership with Embassy Suites Hotels
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Thank njtonc
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear njtonc Thank you for your recent stay at the Embassy Suites Charleston Historic. We take great pride in our hotel and hope that it shows. We appreciate you choosing us for your lodging needs while in Charleston. We hope to see you again in the near future. Sincerely, Tia S.

Utica, Michigan
Reviewed 5 days ago NEW

The hotel is in a historic building. The decor is kind of old. However, it is at a convenient location. The staff is great. Everyone I encountered is very nice. However, the major disappointment is the aggressive room charge. I have never been at a hotel who will run a credit card for the entire stay before checking in. Sure...

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Thank EdShelby
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear EdShelby, We appreciate you taking the time to tell us about your stay at the Embassy Suites Historic Charleston. We do authorize all reservation on day of arrival at noon since the hotel's cancellation policy is 72 hours prior to arrival date. I apologize if this caused you any inconvenience during your stay. If the method of payment needs...

Pittsburgh, United States
Reviewed 6 days ago NEW

The staff at this hotel is very friendly and the location was in a nice part of town. The rooms were very spacious and clean. I experienced no problems during my stay. It is conveniently located to nearby free bus transit throughout Charleston.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Andres V
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear AndresV, Thank you for your recent stay at the Embassy Suites Charleston Historic. We take great pride in our hotel and hope that it shows. We appreciate you choosing us for your lodging needs while in Charleston. We hope to see you again in the near future. Sincerely, Tia S.

Cold Spring, Minnesota
Reviewed 1 week ago NEW

To much construction noise. Started at 3:30 AM! No effect to shut them down. I would have been happy with the noise starting at 6:00 AM. One morning they unloaded a semi truck right outside our window. Fork trucks beeping every time they backup. Chains and come longs banging.

Review collected in partnership with Embassy Suites Hotels
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1Thank stephensA454JM
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear stephenA454JM, I also would like to apologize for the construction noise out side your guest room window during your stay. I do understand the frustration that this can cause and we do appreciate you being understanding about the issue. We appreciate your business. Sincerely, Tia S.

Spartanburg, United States
Reviewed 1 week ago

Beautiful Hotel, Wonderful Staff, Friendly and accomodating. Great location, great history on hotel. Interesting and good food. Great breakfast, nice comfortable beds, clean and neat.Would stay here again for sure.

Review collected in partnership with Embassy Suites Hotels
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Thank 961peggyn
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear 961peggyn, Thank you for your recent stay at the Embassy Suites Charleston Historic. We take great pride in our hotel and hope that it shows. We appreciate you choosing us for your lodging needs while in Charleston. We hope to see you again in the near future. Sincerely, Tia S.

Hickory, North Carolina
Reviewed 1 week ago

The staff starting with Valet then Front desk are professional friendly and helpful. Our room was clean. Housekeeping staff and breakfast staff very nice helpful and professional. We love our stays at this hotel.

Review collected in partnership with Embassy Suites Hotels
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Thank Glenda J
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Glenda J, Thank you for your recent stay at the Embassy Suites Charleston Historic. We take great pride in our hotel and hope that it shows. We appreciate you choosing us for your lodging needs while in Charleston. We hope to see you again in the near future. Sincerely, Tia S.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A historic landmark, within the walls of the original Citadel, the Embassy Suites Historic Charleston is a grand restoration and is well located, adjacent to Marion Square, and walking distance to many major Charleston attractions including the College of Charleston, MUSC, fabulous restaurants and King Street shopping. Enjoy our complimentary cooked-to-order breakfast and nightly Manager's reception. We look forward to welcoming you to the Holy City with warm, Southern hospitality. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston - Historic Charleston

Address: 337 Meeting St, Charleston, SC 29403-6402
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: ₹ 16,806 - ₹ 29,703 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charleston - Historic Charleston 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#29 Business Hotel in Charleston
#30 Family Hotel in Charleston
#31 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charleston - Historic Charleston staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Charleston - Historic Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if a comfortable bed or sofabed is important.”
 of 5 bubbles 583suzannew, 28 Mar 2017 | Read review
“Rooms on Mezzanine level did not have windows to the outside, but rather windows to the hallway.”
 of 5 bubbles Beach3711, 13 Mar 2017 | Read review
“Ask for a room overlooking Marion Square/Park for a great view of Charleston.”
 of 5 bubbles bryanw82, 12 Mar 2017 | Read review
“Ask for a room that doesn't have "fort" windows.”
  • Old/worn carpet
  • one of many stains on the furniture in the suite.
  • beaten up / old furniture
  • No view from these windows unless you are bigfoot
  • The 90s called. They would like their furniture back
 of 5 bubbles WorldTraverler73, 7 Mar 2017 | Read review
“Jet Tub Suites not worth the expense”
 of 5 bubbles ETontheroad, 27 Feb 2017 | Read review
5 of 5