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Comfort Inn Downtown Charleston

Traveller (79)
Room & Suite (72)
Dining (8)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
14Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
635Reviews
150Photos
6Q+A
100Room tips
Traveller rating
  • 128
  • 182
  • 151
  • 79
  • 95
Time of year
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  • English
Popular mentions
I spent two nights here and almost everything went wrong. I should note up front that Holly at the front desk and a very cheery housekeeper were the brightest spots in whole hotel. I had difficulty checking in and was finally permitted upstairs a half hour after check-in time.
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Response from Comfort I, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 1 week ago
Greetings, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Holly Wright Guest Service Manager
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I've stayed in this hotel several times when family members were in nearby hospitals and always had a good experience. The front desk personnel are friendly and helpful, the rooms are clean and have convenient amenities, and the location is great. I'll be returning this week if
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Response from Comfort I, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 1 week ago
Greetings Luci, We want to thank you for taking the time to complete our online survey regarding your recent stay here at our hotel. We want you to know that we have read your review and we are so delighted to know that you were pleased with your past stay. We take pride in knowing that we were able to assist you with lodging needs while you were here visiting our prestige hospital MUSC. We are honored that we able to assist their patients and family and we have read that you have stayed with us several times. This is great news and we are glad that each time you came to visit your accommodations were clean and that your bedroom was comfortable. We want our guest to always feel we are their home away from home. We want you to know that we value your feedback and we know that we could not have made such an wonderful impression on you without considering our past guest reviews. Our staff friendliness is a great gem!! We want to thank you for a score of 5!! We greatly appreciate!! We look forward to seeing you again in the near future!! Kind regards, Holly Wright Guest Service Manager
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My husband and I stayed here from 2/16 to 2/19/19. The room was fine. On our first morning I turned on the hairdryer in the bathroom attached to the wall, and it was so loud and vibrating really bad in my hand. After a few minutes it burned out. My husband called the front
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Response from Comfort I, Director of Sales at Comfort Inn Downtown Charleston
Responded 3 weeks ago
Greetings, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Halakia Wright Guest Service Manager
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Great hotel. Friendly, professional staff. Clean, comfortable rooms. Excellent breakfast! Best value in downtown Charleston! I would highly recommend this hotel to families. It’s close to many historical sites.
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My wife and I made an 11th hour trip to Charleston, SC to see our sick daughter. It’s a dangerous time for the pocket book if you’re coming to Charleston in February. Thankfully rooms were available at the Comfort Inn Downtown Charleston. The rates were comfortably affordable.
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Response from Comfort I, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 4 weeks ago
Greetings, We want to thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We want you to know that we are so happy that you enjoyed your accommodations. You took time out your schedule and wrote this review about our Comfort Inn Downtown Team Members and having a good breakfast. This is so awesome We want our guest to know that we value your feedback and your review will help us keep the momentum going!! We look forward to seeing you soon!!! Kind regards, Halakia Wright Guest Service Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Comfortable room - interesting colour scheme!
Photo provided by managementComfort Inn Downtown Charleston
Guest room with one bed
nice view
Old Water Stain on ceiling in room
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12345615
Is the hotel within walking distance of good restaurants and shopping?
When I stayed I walked up to Gnome Café on President Street for a smoothie and to read a book! It was great!
0 votes
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Yes, there is seasonal outdoor pool. The pool will open around late May and close in early September.
0 votes
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Does the Comfort Inn offer shuttle services to the historical district?
Do you offer park and cruise packages?
I apologize but we do not have any packages of that type.
0 votes
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12
"Lucky we stayed there!"
"Get a room on the 7th floor. Great view"
"get a room at the end of the hall away from elevator for quiet."
"Become a member with choice hotels and you'll get free cookies when you check in."
"End of hall (327) was last room on floor, and close to steps which lead out of hotel"
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12345620
PRICE RANGE
US$ 128 - US$ 276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn charleston hotel charlestoncomfort inn charleston sc
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
128
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