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BEST WESTERN Charleston Inn

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BEST WESTERN Charleston Inn
BEST WESTERN Charleston Inn
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1,050 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Charleston Inn
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Showing 1,027: English reviews
Elgin, United States
Reviewed 14 July 2015

This hotel had the largest pool and pool deck. The pool goes to 10ft. They provide towels, although small, and pool noodles for the guests. The staff were very friendly and accommodating. Only complaint was the size of the queen beds, seemed to be double bed size.

Review collected in partnership with Best Western
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Helpful?
1Thank Sabrina G
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Sabrina G, Thank you for taking the time to review your recent stay with us here in Charleston! We are delighted that we have met your expectations during your trip, and we hope to see you in the near future!

Pittsburgh, United States
Reviewed 13 July 2015

No problems. Room was clean. Bed was comfortable. Breakfast was good with nice variety of breakfast items. Pool & pool area was clean. I liked that they provided towels at the pool. Overall, great experience. Would definitely stay here again.

Review collected in partnership with Best Western
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1Thank Dennis K
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Dennis K! Thank you for taking the time to review your recent stay with us here in Charleston! We are delighted that we have met your expectations during your trip, and we hope to see you in the near future!

Joliet, Illinois
Reviewed 13 July 2015

Rooms smelled musty, rooms weren't cleaned well, never vacuumed during 6 day stay. Had to request soap, toilet tissue and kleenex which weren't replenished during room cleaning. Basically all that they did was make the bed and empty waste basket. Only good thing was the swimming pool.

Review collected in partnership with Best Western
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Helpful?
Thank Raymond K
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Raymond K, I'm sorry to hear we did not meet your expectations during your stay with us here in Charleston. We are always looking to improve guest experiences and fix any areas that might be deficient. I hope the next time you visit Charleston that you will be open to staying with us again as we have vastly improved....

Rock Hill, South Carolina
Reviewed 10 July 2015

I have stayed at this hotel 3 times, as my son is now going to college here. The first time was great. It was clean and the service was good. We enjoyed the pool and palm trees. The free breakfast was plenty and I enjoyed it. The second time I stayed here, there was some shady business going on in...

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Helpful?
5Thank scmegan
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Dear scmegan, I'm sorry to hear we did not meet your expectations during your stay with us here in Charleston. We are always looking to improve guest experiences and fix any areas that might be deficient. I hope the next time you visit Charleston that you will be open to staying with us again as we have vastly improved. Please...

Emmaus, Pennsylvania, United States
Reviewed 9 July 2015

This Best Western hotel was absolutley beautiful. The rooms were beautiful and so clean. The view was so nice and we were on 1st floor. The grounds were beautiful and clean. The pool was very nice as well and very clean. We will be going to this Best Western again when we visit Charlston SC. The staff and the breakfast...

Review collected in partnership with Best Western
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Helpful?
1Thank Michele P
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Michele P! Thank you for taking the time to review your recent stay with us here in Charleston! We are delighted that we have met your expectations during your trip, and we hope to see you in the near future!

Greensboro, North Carolina
Reviewed 6 July 2015

I booked this through bookings.com. It was horrible ! When we arrived we went to the room and when we walked in it smelled of mold. The room was dark. There were dead roaches in the bathroom. So, we decided not to stay. I went inside and told the people at the desk that I wanted a refund. They gave...

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Helpful?
4Thank MariannaWorldExplore
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Dear MariannaWorldExplore, I'm sorry to hear we did not meet your expectations during your stay with us here in Charleston. We are always looking to improve guest experiences and fix any areas that might be deficient. I hope the next time you visit Charleston that you will be open to staying with us again as we have vastly improved. Have...

Reviewed 4 July 2015 via mobile

Over All stay was good, most of the staff was friendly yes most. Our room had centipdes and sikvetfisj, YUCK. love best western for the most part but when I went to check out the front desk clerk informed me that I owed. $85.more dollars, keep in mind I paid cash for all transactions including adding a third night. I...

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Helpful?
1Thank Michelle L
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Michelle L, Thank you for taking the time to review your experience with us here in Charleston. I'm glad to hear that we were able to correct your situation and no harm was done. We always encourage suggestions or observations as we are striving to be the best hotel for our guests. We hope this will not deter you...

Lynden, Washington
Reviewed 3 July 2015

Our outside access room was about as far from the pool and breakfast room as one could be. The room had been remodeled and had new bath faucets, but only 2 double beds, not Queen beds, but the bed was comfortable. There were a number of contractors working at the hotel and between their work vehicles parked in front of...

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Helpful?
Thank Lynden-Tom
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Lynden-Tom, Thank you for taking the time to review your recent experience with us here in Charleston. We are always glad to see past guests giving recommendations to future guests in hopes they will have a stress free stay as well. I encourage you the next time you are in town to take advantage of our newly introduced room...

Jacksonville, North Carolina
Reviewed 3 July 2015

The staff were very friendly and helpful giving us directions to area businesses. The room was clean and comfortable. They had a nice outdoor pool that was from 3 foot to 10 feet deep. They had a nice continental breakfast. They had Wi Fi, a microwave, refrigerator, ironing board, and hair dryer in each room. It was convenient to down...

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Helpful?
1Thank Justdropnn
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Justdropnn, Thank you for taking the time to review your recent stay with us here in Charleston! We are delighted that we have met your expectations during your trip, and we hope to see you in the near future!

Monticello, United States
Reviewed 2 July 2015

My wife and I were involved in a accident close to the B.W. All of the staff was aware of the accident and treated us with great kindness.This helped us so much in that time of trauma.We will always look to stay at Best Western for any future trips.

Review collected in partnership with Best Western
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Helpful?
3Thank Larry C
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Larry C! We are sorry you had to experience an accident while you are in Charleston, but we are always happy to hear that your stay with us made things a little bit easier. We hope we will see you in the near future and that no accidents happen this time! Have a great weekend!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Charleston Inn

Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: ₹ 6,502 - ₹ 14,479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz and Priceline so you can book your BEST WESTERN Charleston Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western
Hotel Style:
#4 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
#36 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Charleston Inn staff and other travellers.
26 questions
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Questions? Get answers from BEST WESTERN Charleston Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It looked like it would be lovely to have a pool view room, but they all seemed like they would be nice.”
 of 5 bubbles 985tiffanye, 11 Feb 2017 | Read review
“Pet Friendly available on request”
 of 5 bubbles Shanghai-McCoy, 20 Jan 2017 | Read review
“We like rooms on the first floor”
 of 5 bubbles 379roberts379, 16 Jan 2017 | Read review
“We had room 120. Parked in front of room, in main building. Ice machine close. View of pool ( very nicely landscaped) very quiet.”
 of 5 bubbles BarbaraB34, 5 Jan 2017 | Read review
“I have only been on the back side”
 of 5 bubbles Z2038DEtinas, 4 Dec 2016 | Read review
5 of 5