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All reviews ashley river front desk charleston downtown breakfast bar free breakfast free parking minute drive morning breakfast yogurt the entire staff king street musc trolley pets citadel proximity housekeeper
Friendly staff at check in. Great variety at breakfast. Lobby and breakfast seating inviting. Room is in need of repairs, updating and beds were not comfortable. Best part of it is they are dog friendly! Makes it nice when we travel as a complete family!
Date of stay: January 2019
Response from Julia S, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 1 week ago
Thank you for telling us about your stay. We are working on room improvements I am glad we were able to accomodate your pet family member. Please come back to visit us again!
Wanted to shout out to all the employees that were always so cool to us. And apologize for the incident that unfortunately occurred. I wish I could explain it. But there’s so much more to the story than was originally discovered. My man was not...More
Date of stay: December 2018
Response from Julia S, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 4 weeks ago
Thank you for your feedback. We would never treat you or anyone unfairly because of someone else. I hope that you have great holidays and will come to see us again.
Our room was broken into either from an unlocked balcony door or a duplicate key. Thousands of dollars of items stolen. Hotel management was good about being apologetic about the situation but no discounts or comps were offered for the loss.
We stayed here for one night while on a road tour recently. The hotel is ok but the location next to a construction site is not great and can be noisy. Location for access to Charleston is good and is easy to find and the...More
Date of stay: November 2018
1 Thank Peter L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 10 December 2018
Hi Peter L,
Thank you for leaving us your review and for spending the night with us here in Charleston. We are grateful that you've chosen the Holiday Inn to host you.
As always, we wanted nothing more but to ensure your experience turn as...More
We stayed at theis hotel for a conference. The room we were given faced a construction zone and they were working all hours of the day and night. Impossible to sleep. No lampshade on the bedside lights and we requested to have our bed made...More
Date of stay: October 2018
Response from Julia S, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 9 November 2018
We were so disappointed to see your comments here, but are very appreciative of the candid feedback. Our lack of responsiveness is most concerning and we will be using your observations for corrective action with the team. We are glad that the second...More
Welcome to the Holiday Inn Express Charleston Downtown - Medical area. We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new …MoreHoliday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Alexander G | Reviewed this property |
I've found it differs from hotel to hotel but I checked the "BringFido" app and it appears they accept pets with an extra fee. I still recommend calling the front desk to verify... i wouldn't trust a website that may not... More
I've found it differs from hotel to hotel but I checked the "BringFido" app and it appears they accept pets with an extra fee. I still recommend calling the front desk to verify... i wouldn't trust a website that may not have the available funds to keep information up to date. Just my recommendation. :-)