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Hilton Garden Inn Charleston Waterfront/Downtown

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Traveller (149)
Room & Suite (57)
Storyboard
Overview
  • Excellent52%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Charleston Waterfront/Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Charleston Waterfront/Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (946)
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934 results
Traveller rating
475
246
125
58
30
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LanguageEnglish
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475
246
125
58
30
Show reviews that mention
All reviewshourly shuttlebeautiful view of the marinarooftop barwater viewshuttle serviceashley rivernice hotelhistoric districtfree parkingnice staywould stay here againgreat place to stayfolly beachhgiuberelevatormusc
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1 - 5 of 934 reviews
Reviewed yesterday

Our trip was for our mom who had a medical appointment at MUSC. Our over stay was good. Staff was helpful. We ate at the hotel restaurant three times. Our mom was very tired and didn’t want to have to get out in the crowd...More

Review collected in partnership with Hilton Garden Inn
Thank kellyarsmith
Hotel's Favourite
Reviewed 13 July 2018

On check-in the front desk clerk pulled up another person with the same last name, once I corrected him and he saw that I was Diamond his attitude did a 180 and he could not have been more helpful.....and I was able to check in....More

1  Thank Bill H
Response from Charles R, General Manager at Hilton Garden Inn Charleston Waterfront/DowntownResponded 5 weeks ago

Dear Bill H, Thank you for your stay and your review. I'm so sorry for our mistake in identifying your reservation initially and happy we were able to correct once you noticed what the problem was. Our hotel does have a rooftop that splits the...More

Reviewed 2 days ago via mobile

Pool hours stated as dawn to dusk. Awoke early today specifically to start my day swimming laps at the pool for therapy. Problems abound 1) No clean pool towels available 2) Dirty towels from yesterday strewn throughout pool area. 3) Called guest services and was...More

1  Thank skjlrand
A TripAdvisor Member
1
Reviewed 3 days ago

Overall terrible experience! Room service never came to our room our entire stay, there was blood on our shower curtain, when I asked for help with our bags, I was told to go get a wardrobe dolly myself (three floors down)

Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
Reviewed 4 days ago via mobile

This hotel was clean, comfortable, and convenient! The breakfast was overpriced, but they did have free coffee and tea. The fitness center was really nice. The staff were friendly, and the location and view were convenient. I would definitely recommend this hotel and stay here...More

Thank Palmetto88
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 156 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 156 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (149)
Room & Suite (57)
Dining (13)
Pool & Beach (6)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
Terry E
2 September 2017|
Answer
Response from Lucien7212 | Reviewed this property |
I'm not sure, didn't see any.
0
Votes
DentalDiva67
14 August 2017|
AnswerShow all 2 answers
Response from DentalDiva67 |
Sorry, this Marriott chain doesn't allow dogs or cats ☹. I do know there are some hotels that are dog friendly in the Charleston area. I think the King Charles Inn is pet friendly, not sure, but read more into it. Hope this... More
0
Votes
Room Tips
"call the front desk and ask the staff"
Read review
"Water view was worth the extra charge. Enjoyed the sailboats."
Read review
"Our room overlooked the marina"
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"Great view on rooftop bar, but only open certain days of the week"
Read review
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