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The Mills House Wyndham Grand Hotel

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The Mills House Wyndham Grand Hotel
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3,235 Reviews from our TripAdvisor Community

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There are newer reviews for The Mills House Wyndham Grand Hotel
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Showing 3,219: English reviews
Cambridge, Ohio
Reviewed 23 October 2015

This hotel was simply put, Wonderful!!! The service and location was top notch. I don't think I have ever stayed at a nicer hotel. The courtyard is beyond description, beautiful, beautiful, beautiful!!! The staff could not have been more friendly and helpful. Needless to say, we didn't want to leave!! The location is right on. Within walking distance of everything....

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Helpful?
1Thank echofish12
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Thank you for taking the time to leave your feedback. We look forward to your return in the near future.

New York City, New York
Reviewed 21 October 2015

By far my favorite hotel in Charleston. I had my family and wedding party stay at The Mills House during my wedding weekend, and the customer service we got was unparalleled. It happened to be the weekend of record rainfall and flooding, and the managers were so kind and generous with us. The hotel is beautiful and I was so...

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank Rebecca S
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Thank you for your kind words and for choosing to stay at the Mills House. We thank you for allowing us to be apart of such a special occasion and we hope that we can continue to be in your thoughts for other joyous occasions for many more years to come.

Long Island, New York
Reviewed 21 October 2015

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank lauriehc2015
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Reviewed 13 October 2015 via mobile

We visit Charleston every year and this was our first stay at The Mills House. The service was excellent and the rooms were clean, cool and comfortable. The pool area was lovely. You can't beat the location. It's close to everything. Valet parking was convenient but leave a bit of extra time to get your car as they're a bit...

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Helpful?
Thank Betsy D
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Thank you for taking the time to leave us your feedback. We greatly appreciate your business and are happy to see that your overall stay was amazing. We want to apologize for the speed of our valet service. Our garage is a few blocks away and some times it takes a few minutes to retrieve the vehicles. We thank you...

Corsicana, TX
Reviewed 10 October 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank B2655RCpaulh
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Sydney, Australia
Reviewed 9 October 2015 via mobile

First impression of this hotel, it is a beautiful old historic building, as is most of Charlestown. The rooms were nicely presented, staff were friendly. The only disappointment was the breakfast buffet, there didn't seem to be much on offer and the food wasn't overly fresh. For the price we probably expected a lot better

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1Thank BlakeKelly
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Thank you for taking the time to leave your feedback. We apologize for the quality of the breakfast buffet. I will be sure to pass along this information to the restaurant manager. I am happy to see that the rest of your stay was great and we do hope to have you back at the Mills House in the near...

Houston, Texas
Reviewed 8 October 2015

This hotel was great. I booked 3 pool side rooms for a bachelorette party months in advance. The staff during booking and check in was very hospitable and accommodating. The pool side rooms were great for a bachelorette party, we really enjoyed the patios. But we certainly did pay for it :) The staff in the bar and restaurant were...

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Helpful?
Thank MLM2005
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Thank you for taking the time to leave a review. We see that you were able to explore various areas of the hotel and have a really good time in each of them. We hope that you consider us every time you decide to come to Charleston and thank you again for choosing the Mills House.

Greenville, South Carolina
Reviewed 8 October 2015

I like this hotel. I've stayed here before this but this time, unfortunately, customer service was what made this visit memorable--and not in a good way. To begin with, as I stood waiting to be checked in, the woman behind the counter(facing me) completely ignored me while she had a conversation with a bellman. I'm not talking a few seconds,...

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Helpful?
1Thank Linda B
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Thank you for taking the time to leave your review. We want to apologize for the experience you had during your last visit. This type of service is completely unacceptable and not the norm with us. We always teach our team the importance of service and it seems we missed the mark with your arrival experience. I would love to...

Iowa Falls
Reviewed 7 October 2015

We enjoyed our stay at the Wyndham Mills house in Charleston. The location was perfect for walking and the staff was more than willing to help out. The rooms were rather small but clean and worked for the amount of time we were in them. WIFi could have been better.

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Shyrl F
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

Dear valued guest thank you for your kind words. We may not be able to change the room size, but we can work on the WiFi so we will be sure to check on that for your next visit. We hope that we will have the pleasure of a future visit from you and your family. Thank you again for...

Pennsylvania
Reviewed 6 October 2015

This was our second visit to the Mills House, our first visit was many years ago when the hotel was not part of the Wyndham brand. Things that were good have remained the same - location, cleanliness, quietness, staff friendliness. The noticeable difference was the rooms. Since our last visit the rooms have been updated to give a more modern...

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Helpful?
Thank subrice
Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

We are very excited to see that you really enjoyed your visit. We want to thank you for being a loyal member of the Mills House and we hope to see you again and again for many more years to come!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Mills House Wyndham Grand Hotel

Address: 115 Meeting Street, Charleston, SC 29401-2214
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: ₹ 17,308 - ₹ 34,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mills House Wyndham Grand Hotel 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Mill House Charleston Sc
Mills House Hotel
Holiday Inn Charleston
Charleston Holiday Inn
Mills Charleston
Mill House Hotel Charleston
Hotel Style:
#14 Luxury Hotel in Charleston
#17 Business Hotel in Charleston
#18 Family Hotel in Charleston
#18 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from The Mills House Wyndham Grand Hotel staff and other travellers.
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Questions? Get answers from The Mills House Wyndham Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If paying for a room with a view, make sure they don't give you the view of the parking lot.”
hopeful14, 19 Apr 2017 | Read review
“we had a corner room but i would think all are excellent”
806eugeneb, 18 Apr 2017 | Read review
“Not sure there is a good room”
jmhayer, 9 Apr 2017 | Read review
“room on second floor - quiet and close to terrace and pool area”
nancya116, 1 Apr 2017 | Read review
“Higher floor, corner rooms are excellent.”
rsezell, 29 Mar 2017 | Read review
5 of 5