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The room was spacious and well kept. The beds were comfortable with down comforter and they also had 2 different choices of pillows on the bed with a note explaining about them which I thought was unique.The shower head is a rain shower which is...More
My husand and I spent last night at this hotel. I had found it on trip advisor so I felt comfortable staying there. The hotel is clean, quiet (even though it was next to a busy highway) and breakfast was a pleasant surprise. I would...More
Arrived in room to find significant mold in shower. When I went to front desk to request another room due to mold, I was rudely told that she ( the front desk attendant) would need to look at it herself and also made me wait...More
3 Thank Taylor W
Response from ComfortSuitesWA, General Manager at Comfort Suites West of the AshleyResponded 5 June 2014
Thank you for speaking with me the other day. Again I apologize for the treatment and the problems in your bathroom. This is a rare situation with the bathtub and hope that you will give us another chance to serve you again.
We have stayed at the Comfort Suites West of Ashley in the past. This is a very clean hotel which offers plenty. The staff are always pleasant and friendly. It's like home away from home. Keep up the good work.
When I checked in the desk clerk charged me $119 per night for 2 nights and $169 for the weekend night on Memorial Day. I told her there was a coupon on the internet for $99 for the first two nights. She told me to...More
Response from ComfortSuitesWA, General Manager at Comfort Suites West of the AshleyResponded 30 May 2014
I am so sorry about the problems you had with our printers in the business center. We have addressed that situation. Please call me if you are in the area next time so I can work with you on a discounted rate.