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A spur of the moment trip from the Mountains to the Sea lead me & 2 of my kids to this establishment. And let me say, THANK the LORD!! The front desk lady, I believe Charlene W. was her name, was absolutely fabulous. She was...More
I booked this hotel largely based on the recommendation of recent reviewers. I have never been more disappointed. I searched the internet and carefully read reviews to find a clean hotel that was smoke free and pet free as my grandson was accompanying me and...More
5 Thank liz54258
Response from ComfortSuitesWA, General Manager at Comfort Suites West of the AshleyResponded 1 October 2014
I am so sorry that you had a bad nights stay due to the a/c compressor going out. I appreciate you coming down the next morning to speak with me so that we could make things better for you.
I am glad we were able...More
This hotel needed a good cleaning and friendly staff. We were told we could keep the room an extra night but the next day we were informed the room had been rented. I understand sometimes mistakes are made, but the attitude of the front desk...More
2 Thank wanderbug123
Response from ComfortSuitesWA, General Manager at Comfort Suites West of the AshleyResponded 26 September 2014
I appreciate your taking the time to write a review. I am so sorry that your stay was not up to standards. As you can see by the several reviews that this is a rare situation. I have addressed the issues and hope that you...More
Stayed for a whole week last week. Very convenient to all that you want to see yet away from all the mess. Staff was friendly and really know what they are doing. Great breakfast too. Parking is secure and convenient. Room was immaculate and everything...More
This property is awesome. Beautifully decorated, good breakfast and convenient. Secure area and close to anything you may need or want. We definitely recommend this place. A good place for anyone. Easy access to interstates and highways to get you to Downtown Charleston.