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TownePlace Suites Charleston

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Room & Suite (24)
Dining (8)
Overview
4.5
4 reviews
  • Excellent50%
  • Very good25%
  • Average25%
  • Poor0%
  • Terrible0%
7 Apr 2018
“Nice Room But Staff Needs Help”
1 Feb 2018
“The Birthday celebration of four friends”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4)
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2
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2
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Reviewed 15 July 2018

Brand new facility. Still had that "new car" smell. It was apparent the staff was new as well. The front desk clerk was not interested in doing anything other than getting my credit card and checking me in. Very distant and not friendly. Nearly all...More

Thank Steve S
Response from Grayson K, General Manager at TownePlace Suites CharlestonResponded 5 weeks ago

Dear Steve S, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I definitely do apologize for the issues that you have...More

Reviewed 8 April 2018

We arrived to this relatively new hotel much later than expected (1AM) and the parking lot was completely full – we had to park between this and a neighboring hotel. When I walked inside to check in, the front desk clerk was thrilled - NOT!...More

1  Thank dfbrannon2
Response from Grayson K, General Manager at TownePlace Suites CharlestonResponded 9 April 2018

Hello dfbrannon2.. While we certainly appreciate the awesome review, our hotel has yet to open. I hope that you will post your review on the proper hotel. We hope to have you as a guest when we open in the summer.

Reviewed 1 February 2018 via mobile

Excellent service. Looking forward to January 2019 When we all will celebrate our seventy birthday at the Homewood Hotel in Charleston. The staff do all they can to make you feel at home away from home Breakfast is delicious, and the happy hour in the...More

Thank Charlotte G
Response from Grayson K, General Manager at TownePlace Suites CharlestonResponded 15 February 2018

Hello Charlotte G. While we certainly appreciate the awesome review, our hotel has yet to open. I hope that you will post your review on the Homewood Hotel's page.

Reviewed 3 September 2017 via mobile

Check in was great ! Received valuable information about visiting Charleston! Rooms are large and very clean. Went to Trotters for breakfast. Good buffet! Would definitely stay here again. Liked being just outside of downtown.

1  Thank Glenda H
Response from Grayson K, General Manager at TownePlace Suites CharlestonResponded 23 October 2017

Hello Glenda H. While we certainly appreciate the awesome review, our hotel has yet to open. I hope that you will post your review on the proper hotel.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 134 - US$ 238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 134 - US$ 238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Photos
Room & Suite (24)
Dining (8)
Questions & Answers
Ask a question
Travels778899
19 October 2017|
Answer
Response from Grayson K | Property representative |
Hello Travels778899. Once we open, we will accept small pets. Up to 2 pets (100 pounds or less) allowed with $100 non-refundable fee per stay.
0
Votes
Room Tips
"first or fourth floor end of the hallway not in the middle to stay away from the noise"
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