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Courtyard Charleston Waterfront

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Courtyard Charleston Waterfront
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746 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Charleston Waterfront
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Showing 740: English reviews
Doylestown, Pennsylvania
Reviewed 26 October 2014

Our room was big and beautiful. The view of the waterfront was lovely. The entire staff was super friendly and helpful. Unfortunately, we cut our stay short because it was SO HOT and the pool was closed. We were told that a guest removed a part of the pool. HUH? This hotel has a great location. It's close enough to...

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Helpful?
Thank Jayne H
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Jayne H, Thank you for your review and I am so pleased you enjoyed your recent stay at the Courtyard Charleston. As you stated, Charleston has so much to offer from shopping to gourmet restaurants, to historic plantations to visit and relive the past. With our location minutes away from downtown, and the hotel itself being right on the...

Columbus
Reviewed 21 October 2014

My wife and I first stayed at this property in October of 2000. We remembered our fondness for the friendliness and helpfullness of the staff. In particular, we recalled meeting Eddie McBride who was providing conceirge services during our 2000 visit, Much to our surprise, we were able to meet up with Eddie again during our recent stay in October...

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Helpful?
Thank ColumbusFuzzball
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear ColumbusFuzzball Thank you for your kind feedback and wonderful rating regarding your stay at the Courtyard Charleston. I was happy to hear that we were able to spoil you during your stay, and especially Eddie McBride went over and above your expectations. Please be assured I will pass on your comments and recognize Eddie McBride and Jerry at our...

philadelphia
Reviewed 19 October 2014

Found the hotel to need a complete renovation from stain carpets, worn bathtub to old bedding. Can hear your neighbors walking around above you as well as next door. Poor excuse for a Marriott. Spent two weeks traveling in the south and found much better hotels for half the cost...checked out the next morning.

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Helpful?
Thank linda-phila
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear linda-phila, Thank you so much for sharing your recent review, please accept my sincere apology that we let you down during your recent stay at the Courtyard Charleston. We pride ourselves on service excellence and it was disappointing that we fell short of delivering the service that you have come to expect with our brand. I have taken specific...

Centereach, New York
Reviewed 8 October 2014

The hotel is beautiful, clean and spacious. It is in a perfect location that is close enough to downtown without being right in the middle of everything. There is more then enough on-site parking and the location is very safe. The rooms are very clean and comfortable. There is free wi-fi and plenty of outlets to charge all of your...

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Helpful?
1Thank LIdivechick
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Lldivechick, Thank you for choosing the Courtyard Charleston for your recent stay and for taking the time to give us your feedback. I was happy to read that you were overall satisfied with your stay. However I am sorry to hear that one of our associates soured your otherwise great experience here. I have already spoken with her directly...

Oyster
Reviewed 6 October 2014

I've stayed here three times in the last year ,and each time I enjoyed my visit. By far the best room was our double room with a pull out coach, and a huge balcony overlooking the water. The pool, hot tub, and fire pit were great. As were the staff, and the convenience to attractions. I also enjoyed the walking...

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Helpful?
Thank D M
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Thank you D M for choosing the Courtyard Charleston for your stay once again. We understand what the Courtyard travelers expect: a clean hotel with exceptional, friendly service. I'm excited that we continue to meet your expectations and the best compliment a guest can give to a General Manager is to return for another stay. I hope you are a...

CT
Reviewed 5 October 2014

we weighed the options of staying in the historic district or on the waterfront during our first family trip to Charleston and this Marriott confirmed we made the right decision. Gorgeous facility, waterfront on the river. Plenty of parking on site and downtown Charleston was a short ride away. Plenty of local parking there that is relatively inexpensive. The front...

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Helpful?
Thank Dons5
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Thank you so much for choosing the Courtyard by Marriott, Charleston for your most recent stay. It is always pleasing for a General Manager to read that a guest was very satisfied with their accommodations, clean rooms and facilities. My staff hasgreat passion for providing outstanding hospitality. Recognition by our guests is the ultimate compliment that their efforts make a...

Mount Vernon, Indiana
Reviewed 3 October 2014

Very nice hotel. It is conveniently located to downtown and other areas. We took a boart trip to Morris Island one day and it was a short drive to the the boat. Also it was an easy return trip. We were a little disappointed that there weren't more places to eat nearby. We did have a great view.

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Helpful?
1Thank Keith S
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Keith S, Thank you for selecting Courtyard Charleston for your recent visit and for writing a review on your stay at our hotel. I was absolutely delighted to hear how much you enjoyed staying with us and thank you for your complimentary comments. Thank you again and safe travels. Mark Thomas General Manager

Rockaway Park, New York
Reviewed 22 September 2014

The hotel has a van to take you to the tourist area. The driver is a nice person who introduced himself as the hotel Concierge! OK? He didn't offer to help any of the passengers on or off the van. We were in room 409. The only outlet in the bathroom went out, no hair dryer.A man had to come...

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Helpful?
Thank 27Kathy27
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear 27Kathy27, We appreciate you choosing the Courtyard by Marriott, Charleston for your lodging needs recently. It is never our intention to disappoint a guest in any way, and we are very sorry that you had some issues during your stay. We take all comments, good and bad, and learn from them. I have shared your concerns with the Management...

Reviewed 20 September 2014 via mobile

This room had two queen beds with a sleeper sofa. The ceiling was high. It had all the amenities. Even covered parking. The view from the balcony was great. Even though there was traffic from the bridges it made just for a nice roar. Quiet and very relaxing. Nice cooler time of year too.

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Helpful?
Thank vickydavis95
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Thanks so much for your recent stay at the Courtyard Charleston and giving our hotel and staff a great review. We are happy to hear we were able to impress you with our accommodations and amenities. We thank you for your business and look forward to your next visit. Mark Thomas General Manager

Palm Coast, Florida
Reviewed 19 September 2014

It wasn't as nice as I expected it to be for the money! They need to change the name to " Tax Town " 13.5% + another $1.00 miscellaneous, just because they want toooo... Almost anywhere else in S.C. 6% TAX is all they charge. Plus room tax? A friendly place, ? Not like it use to be! ,:) But...

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Helpful?
Thank Robert F
MarkThomasGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Robert F & Guests, thank you for posting comments about your visit to Charleston. We are disappointed to learn you did not find value for the money spent. We work tirelessly to ensure a clean and well maintained property, with everything in good working order and will try even harder as a result of your comments. Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 

Additional Information about Courtyard Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: ₹ 14,526 - ₹ 27,944 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charleston Waterfront 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Charleston Courtyard
Charleston Marriott
Hotel Style:
#4 Green Hotel in Charleston
#33 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charleston Waterfront staff and other travellers.
16 questions
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NW Louisiana
over a year ago
South Lyon, MI
Bangor, Maine, United States
8 months ago

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Questions? Get answers from Courtyard Charleston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go on the 4th floor facing the Bay”
 of 5 bubbles 749David, 24 Mar 2017 | Read review
“Best room is at a competitor hotel. Try across the street”
  • My room! No painting/artwork; just spackle and wall-screws.
 of 5 bubbles DaveP54, 13 Mar 2017 | Read review
“Room 429 Faces the water and is on the end of the building.”
 of 5 bubbles Tootallal, 10 Mar 2017 | Read review
“City view room faced a noisy highway and the parking lot - there is literally no city view from this hotel.”
 of 5 bubbles CindiSmith, 13 Feb 2017 | Read review
“Ask for a room with a balcony”
 of 5 bubbles carollM1870AC, 30 Nov 2016 | Read review
5 of 5