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The hotel manager was so unbelievable mean and pretty cruel to me. His employee let me check in early at 6:30 am...which is apparently against the rules. I had no idea...I usually air bnb ! I even double checked with him and said this is...More
It was nice that the hotel had hard floor and not carpet. It was basically clean but we did find a bug or two in the bathroom.
No views at all. We could smell the smoke from the room next door.
I would skip the...More
Response from Nerissa M, Guest Relations Manager at Econo Lodge Inn & SuitesResponded 2 weeks ago
Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We are also forever working to...More
I dont know where to begin. I was headed inland to stay over night. I called this hotel to book a room then my car wouldnt start. It took me 3 hrs to realize what was wrong with my vehicle. Thats when I decided would...More
Thank DannyandJennife... D
Response from Nerissa M, Guest Relations Manager at Econo Lodge Inn & SuitesResponded 4 weeks ago
Thank you for bringing to our attention your experience and comments regarding your stay. Regarding your discussion with management, please give us a call whenever you're available so that we can remedy this situation as quickly as possible. In the hotel business, there...More
This was my second visit. I hosted 19 of my family here for my son's commissioning in the Navy and University of South Carolina graduation. We used 7 rooms. They were very accommodatiing to our large family even allowing us to use the breakfast space...More
1 Thank TDD94
Response from Nerissa M, Guest Relations Manager at Econo Lodge Inn & SuitesResponded 14 May 2018
Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we
have succeeded. It means a lot to us to be such an important part of your family events and we thank you for
I have reason to travel to Columbia multiple times a year. When my "goto" hotel was remodeled and priced out of my range, I found this gem. Have stayed multiple times - always clean, warm and friendly staff. Free breakfast is a bit lean, but...More
Response from Vishnu P, Guest Relations Manager at Econo Lodge Inn & SuitesResponded 17 March 2018
Thank you for being one of our frequent guests of Econo Lodge Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable...More