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I stay here for work almost once a month. The staff was always friendly. I am Adjusting to the new staff now since the hotel has been sold. So far they are not as friendly and don't really engage as much as the old staff...More
When we checked-in we were completely disregarded as guests, the person behind us had to point out that we were in line first. We came to our room to find the drapes hanging off the wall and our room to be a cool 61 degrees...More
Thank A TripAdvisor Member
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Beaufort West, SCResponded 2 weeks ago
Thank you for taking the time sharing your review. We understand how important a comfortable and calming guest room is while away from home. However, we apologize to know that the cleanliness and condition of the room including the heater and the unexpected guest in...More
Very unpleasant stay. When we first entered the room we found empty condom wrappers inour room. It smelled very musky. The toilet had urine on it. The tub was dirty ans the bottom has large rust spots. Paint peeling off the walls.We paid 170.00 a...More
Thank Wanda W
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Beaufort West, SCResponded 4 weeks ago
Thank you for reaching out to us. We sincerely apologize for the cleanliness and the amenities of your room during your stay. I understand how frustrating that must have been. Your feedback will be forwarded to the hotel management to ensure all rooms are up...More
The fact that this hotel has more than one star is astonishing. The employees were very helpful but the hotel overall is ancient, musty, and dirty. I walked into my room and noticed that the curtains were falling off of the wall and I went...More
Thank Clair H
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Beaufort West, SCResponded 13 December 2017
Thank you for taking the time to write a review. We are glad to know that you were pleased with the service you received from our staff at that time. On the other hand, we regret to hear that you were not satisfied with your...More
US$ 94 - US$ 148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites By Carlson Beaufort West Hotel Beaufort ,
Not sure what to tell you as I don't know what arrangement or set up you had with the hotel when you first booked or what their rules were at the time. Frequently if something big is going on in town hotels raise their... More
Not sure what to tell you as I don't know what arrangement or set up you had with the hotel when you first booked or what their rules were at the time. Frequently if something big is going on in town hotels raise their rates quite high. If you booked at that higher price it may be difficult to get to the lower rate that was available later.
I would just talk with the hotel manager and ask for an adjustment. If he says the rules state "such and such", then ask him to show that to you. If he can't or won't or just plain changed the rates without any written explanation you still can't do much except write a bad review on Trip Advisor or elsewhere. It's a hard situation sometime....but since you probably had a confirmation at the higher rate you probably won't be able to do much about it shy of the manager being merciful or trying to prevent you from writing a bad review. From that point of view he might give you a better rate.
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"I do not believe you would want to spend the night or your money at this Country Inn and Suites. Others..."