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The fact that this hotel has more than one star is astonishing. The employees were very helpful but the hotel overall is ancient, musty, and dirty. I walked into my room and noticed that the curtains were falling off of the wall and I went...More
Thank Clair H
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Beaufort WestResponded 4 days ago
Thank you for taking the time to write a review. We are glad to know that you were pleased with the service you received from our staff at that time. On the other hand, we regret to hear that you were not satisfied with your...More
Arrived few hours early and was able to check in with no problem at all. Staff very pleasant and professional. Morning breakfast staff extremely attentive to our needs...brought me a fresh bowl of fruit to my table. How sweet that was. Room was clean and...More
The hotel was a big disappointment. Went there for graduation of boot camp for my son and thought I had selected a good place, but it turned out to be the total opposite. The owner has let this place go...
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Thank Mylene T
Response from Chetan P, General Manager at Country Inn & Suites By Carlson, Beaufort WestResponded 1 week ago
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
US$ 82 - US$ 148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
South Carolina >
Coastal South Carolina >
Also Known As
Country Inn & Suites By Carlson Beaufort West Hotel Beaufort ,
Not sure what to tell you as I don't know what arrangement or set up you had with the hotel when you first booked or what their rules were at the time. Frequently if something big is going on in town hotels raise their... More
Not sure what to tell you as I don't know what arrangement or set up you had with the hotel when you first booked or what their rules were at the time. Frequently if something big is going on in town hotels raise their rates quite high. If you booked at that higher price it may be difficult to get to the lower rate that was available later.
I would just talk with the hotel manager and ask for an adjustment. If he says the rules state "such and such", then ask him to show that to you. If he can't or won't or just plain changed the rates without any written explanation you still can't do much except write a bad review on Trip Advisor or elsewhere. It's a hard situation sometime....but since you probably had a confirmation at the higher rate you probably won't be able to do much about it shy of the manager being merciful or trying to prevent you from writing a bad review. From that point of view he might give you a better rate.
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"I do not believe you would want to spend the night or your money at this Country Inn and Suites. Others..."