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Holiday Inn Express Middletown / Newport

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Holiday Inn Express Middletown \/ Newport
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366 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Riverhead, New York
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

Had high hopes based on reviews but it's overrun with mold, mildew, bugs, dust, and musty smells in the guest rooms. Eventually settled for the least disgusting room I switched to because I was too exhausted to keep changing rooms. Literally cried this morning because I'm stuck in this gross hotel for a week. Hot tub discolored green and used... More 

Helpful?
Thank Ann13onymous
srnhg, Manager at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guest at the Holiday Inn Express and taking the time to write a review. We appreciate your feedback. We sincerely apologize for the issues you experienced. Customer satisfaction is our number priority and we apologize you did not receive our best efforts. We would appreciate the opportunity to speak with you directly and rectify the... More 

Brooklyn, New York
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

I came to Middletown for a conference and was only for there one night. I have never said this before EVER, but I was so impressed with the people and the hotel that I wish that I would have been able to stay another day. The lounge was really cool with nice decorations for Halloween, the food was good, the... More 

Helpful?
Thank snarkytraveler
Flushing, Michigan
Level Contributor
19 reviews
10 hotel reviews
Reviewed 4 weeks ago

Quality feeling, nice rooms, good size rooms, great beds to sleep in, good Wifi, great breakfast, refrig and microwave & coffee in rooms. Exercise room and indoor pool. AC and Heater easy to use. Hated to only stay one night, loved this place. Looks and feels new.

Helpful?
Thank Faye M
srnhg, Manager at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guest at the Holiday Inn Express in Middletown, RI and writing such a great review! We are pleased to hear that you enjoyed your guestroom and the hotel amenities such as our complimentary breakfast, fitness room and indoor pool. We hope to see you again on your next trip to the area! More 

Yorba Linda, California
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 weeks ago via mobile

We arrived a little early and had to wait an hour before our room was ready. It definitely to cold and windy outside to do any more sightseeing. Once we got to our room it was nice and clean. The Internet doesn't have a password and it was not the best. Our IPads would lose wifi service regularly and would... More 

Helpful?
Thank Michael C
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

I was giving HI another chance after a bad stay in Latham. Stayed in a Kind Jacuzzi suite at the Middletown location and was shocked. First off I have a King Bed at home, the bed in the room was definitely not a king bed, Queen at most. Next the room reeked of chlorine or cleaner smell when we checked... More 

Helpful?
Thank Daniel G
IHGService, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Daniel G, Thank you so much for your review of our hotel. Please accept our sincerest apology for the experience you had with the room you received, especially the outside noise which affected your stay negatively. It is with deep regret that we fell below your expectations. The feedback we receive from our valued guests, like you, enables us... More 

Travellers are raving about these Middletown hotels

South Lyon, Michigan
Level Contributor
431 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 23 October 2016

I travel a lot and stay in many hotels, particularly Holiday Inn Express. This is not an HEI caliber hotel. There were many, many issues in my stay. After much phone tag (both of us at fault for this) I spoke to the General Manager and ran through the issues of an unclean room in poor repair, unclean common areas,... More 

Helpful?
Thank gblack7205
IHGService, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear gblack7205, Thank you for taking the time to review our property and for staying with us. I’m very disappointed to hear about your experience on your recent stay due to the level of customer service received, poor cleanliness of the room and the surrounding area of the hotel as well as the dining experience during breakfast. I want to... More 

Hamilton, NJ
Level Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 20 October 2016

We stayed here at the Holiday Inn Express Middletown/Newport in October as part of a 3 day trip from NJ to RI on a bus. We arrived at 5:30 pm and 2 of the rooms including our's were not ready. Check-in is 4:00 pm so this was not what we were hoping for. We almost missed our 6:30 pm reservation... More 

Helpful?
2 Thank BIGDAVE57
srnhg, Manager at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for your review of the Holiday Inn Express in Middletown, RI. Customer satisfaction is our number one priority and we apologize if you did not experience our best efforts. We also have very rigorous standards of cleaning for our hotel. We will be addressing your concerns with the manager of the hotel and apologize for your inconvenience. Our... More 

Philadelphia, Pennsylvania
Level Contributor
162 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 October 2016

Nice place, no problems. My wife and I stayed here for 2 nights in October 2016. We were part of a bus tour group. We liked the hotel. It is clean and new and is located next to a Chili's restaurant and across the street from a shopping center with supermarket. The hotel is a 20-minute drive from the Newport... More 

Helpful?
1 Thank AlanG1211
Milwaukee, Wisconsin
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2016

Just what you would expect-Clean, good breakfast, nice pool and hot tub. The staff was smiling and working hard. Stayed one night and would go back again. Centrally located and much better than staying in Newport. Lots cheaper and only a 10 minute drive.

Helpful?
Thank tosamike7425
Northampton, United Kingdom
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 October 2016

We had two nights at this hotel and we had a double room which contained two double beds and a fridge. The room was spacious and very clean. Beds were really comfortable. The hotel included free breakfast which was the usual standard fare but more than adequate for our needs. Coffee and tea were available 24 hours a day in... More 

Helpful?
Thank hollieberry

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located just minutes from downtown Newport, Beaches, The Newport Mansions and so much more; Holiday Inn Express Middletown is the perfect retreat from a long day of adventures and exploration. ... more   less 

Additional Information about Holiday Inn Express Middletown / Newport

Address: 855 West Main Road, Middletown, RI 02842
Region: United States > Rhode Island > Middletown
Price Range: ₹ 5,278 - ₹ 15,354 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Middletown / Newport 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Middletown / Newport Hotel Middletown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Middletown / Newport staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Middletown / Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are well constructed. All rooms are quiet. We stayed lower level, no problem.”
 of 5 bubbles 637fayem, 29 Oct 2016 | Read review
“Ask for a room toward the rear of hotel to avoid road noise.”
 of 5 bubbles BIGDAVE57, 19 Oct 2016 | Read review
“Third floor wonderfully quiet!”
 of 5 bubbles TraceeW, 17 Jun 2016 | Read review
“goed voor 1 a 2 nachten.”
 of 5 bubbles 172willemc, 30 May 2016 | Read review
“Even numbered rooms faced the busy road. Odds faced the back toward woods.”
 of 5 bubbles Frugal_Mom10595, 29 Mar 2016 | Read review
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