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BEST WESTERN Westgate Inn

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298 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Westgate Inn
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Showing 289: English reviews
Reviewed 30 October 2015 via mobile

I'm rating this for a $100 and under hotel. My room actually came in at $80 and change after taxes. Big room that was clean with no funky hotel odors. My room had a king size bed, TV, microwave, refrigerator and two sinks. More than enough room for a guy on a business trip. My only complaint with my room...

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Helpful?
Thank Scott W
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Scott W, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here with us and look forward to having you stay with us again if we can help you book any future reservation please do not hesitate to contact us at 717-767-6931. Sincerely, Janieka Johnson.

West Mifflin, Pennsylvania
Reviewed 8 October 2015

During our stay, a maid who could not understand English, didn't service our room, didn't change our linens or bathroom towels, didn't empty the garbage. We came back at 9:30pm to see that we received no service, when I went to the desk they said they could not do anything because they had no housekeeping staff on duty. The management...

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Helpful?
Thank Daps15122
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear No help management, Thank you for taking the time to submit a trip advisor review. Allow me to apologize on behalf of our entire team. It truly sadden us that we were unable to exceed your expectations during your stay. I have shared feedback with my housekeeping staff and we are doing everything possible to make sure this never...

Alexandria, Virginia
Reviewed 1 October 2015

The motel offers basic lodging for a reasonable price. It is located several hundred feet off a major highway. The location may be hard to notice at night as the establishment is on a side street somewhat hidden by a restaurant. It was clean and had a few basic amenities. The walls of my room were ok for sound deadening....

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Helpful?
Thank ricschwartz
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear ricschwartz, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and our property amenities. We look forward to seeing you back again! It is always a joy to have wonderful guests as yourselves. Your business is very important to us and we value your...

Saratoga Springs, New York
Reviewed 27 September 2015

close to the factory good parking for motorcycles which is a plus rooms were clean and well maintained,, the staff was friendly, having on site good breakfast buffet was very handy . only downside as with most facilities is the coffee wasn't very good

Review collected in partnership with Best Western
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Helpful?
Thank U5946IKkevinw
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear U5946IKkevinw, Thank you for you kind review about your stay at the BEST WESTERN WestGate inn. We truly appreciate you taking the time to let us know about your stay and visit to the Harley Plant that is one of my favorite places to tour in York,PA Sincerely, Janieka Johnson 717-767-6931

Pittsburgh, Pennsylvania
Reviewed 25 September 2015

This hotel is located in "west" York next to Quaker Steak and close to West Manchester Mall. There is an Olive Garden and Smokey Bones Restaurant across the street. Check-in and Check-out was fast and friendly The room was clean and comfortable. It is an older motel and the halls had a musty smell. The breakfast was the basics.

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Helpful?
Thank Kathie39
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Kathie39, Thank you for taking the time to share your experience with us. It was a pleasure to have you as our guest. We take great joy in providing a clean comfortable stay for all of our guests. We hope to see you again in the near future. Kind Regards- Janieka Johnson

Pine Hill, New Jersey, United States
Reviewed 20 September 2015

Booked room a room for my husband last minute for golf tournament on Sat morning. According to him, Good rate, nice room, fantastic complimentary breakfast and it opened early enough for him to grab some breakfast before early tee time. In room coffee was better than most offered at other hotels. Already booked our room for next golf outing in...

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Helpful?
Thank Karen D
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Karen D, I would like to thank you so much for taking your valuable time to offer us your feedback. We are extremely happy that we were able to accommodate your husband for his last minute reservation and are pleased that we satisfied him with our accommodations. We look forward to seeing both of you on your next trip...

binbrook, Canada
Reviewed 19 September 2015

we have been consistent users of BW for two years and this was the worst experience we have had. As we entered the top floor, the smell of cigarette smoke was so strong, you would have thought a number of people were smoking right there. The corridor was long and one end was where the non-smoking rooms were. The smell...

Review collected in partnership with Best Western
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Helpful?
Thank John C
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear John C, Thank you for leaving a review regarding your recent stay at our property. Allow me to apologize on behalf of our hotel for failing to exceed your expectations during your stay and will use your feedback to improve all departments. If I can provide any assistance, please don't hesitate to contact me directly at 717-767-6931. Regards, Janieka...

Bedford
Reviewed 14 September 2015

dirty sheets unresponsive staff and sub par breakfast offerings added up to a pathetic experience. They couldn't even keep our reservation straight. We have stayed there before and things were much better but this last trip was really terrible.

Review collected in partnership with Best Western
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1Thank James R
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

dillonvale, United States
Reviewed 14 September 2015

We stayed here on a weekend trip to Lancaster/Gettysburg and had a very nice stay. Our room was clean and the bed was very comfortable. The continental breakfast was good too. Great place to stay for the value.

Review collected in partnership with Best Western
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Helpful?
Thank Alvin D M
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Alvin D M, Thank you for submitting a review about your recent stay at Best western West Gate Inn. It was a pleasure to have you as our guest. We take great joy in providing a clean comfortable stay for all of our guests. Hope to see you again. Kind Regards~ Janieka Johnson 717-7676931

Hamilton, Canada
Reviewed 9 September 2015

stayed overnight at the best western westgate inn in York. Check in was smooth and quick. rooms were well air conditioned on a very hot day! included breakfast which was more than adequate to get us started on the day. Hotel is located close to shopping and lots of restaurants to choose from. would stay here again on our travels

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Helpful?
Thank noonerw
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review

Dear noonerw, Thank You for your review and wonderful tips about the area! We hope you will come back and see us again soon. Kind Regards Janieka Johnson 717-767-6931

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Westgate Inn

Address: 1415 Kenneth Road, York, PA 17404
Region: United States > Pennsylvania > York
Price Range: ₹ 4,970 - ₹ 8,436 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Westgate Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Westgate Hotel York
Best Western York
York Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Westgate Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Westgate Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close but not on a major roadway, advise getting a room on the opposite side if noise bothers you. The traffic does die down in the evening.”
 of 5 bubbles 625path, 16 Dec 2016 | Read review
“First floor rooms facing the street were very quite, Hotel sets back from the street, also lots of places to eat traveling by way of foot.”
 of 5 bubbles 946keithk, 13 Oct 2016 | Read review
“Go to another hotel”
 of 5 bubbles Daps15122, 8 Oct 2015 | Read review
“If the room has a door attaching to another room, beware of possible noise coming through the door.”
 of 5 bubbles ricschwartz, 1 Oct 2015 | Read review
“Avoid the 3rd floor if you do not smoke and check tjat there is no strong food odor.”
 of 5 bubbles NetmouseR, 26 Jul 2015 | Read review
5 of 5