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Heritage Hills Golf Resort & Conference Center

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#7 of 25 Hotels in York
Certificate of Excellence
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Heritage Hills Golf Resort & Conference Center
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218 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Hills Golf Resort & Conference Center
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Showing 216: English reviews
Reviewed 13 November 2016 via mobile

We stayed here every once before and thought it to be outdated. Well let me tell you it is even worse now. Bed was lumpy pillows have seen there better days. Front desk people were friendly and helpful.. shame this place could be so much more than it is.

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Helpful?
Thank Sherri S
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Centereach, New York
Reviewed 2 November 2016 via mobile

I'm not sure where to start because nothing stands out as extremely good or extremely terrible... just an average place. I think when a hotel uses the word 'resort' I have a higher expectation.. maybe a golfer would give it a higher mark? Others in my family did the 18 holes and seemed to have a nice afternoon but my...

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Helpful?
Thank Baker-Mayy
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience was short of remarkable. We take customer feedback very seriously so if you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Clarence, New York
Reviewed 14 October 2016

We stayed overnight in a smallish room. Two of us could not fit into the bathroom.Decor was way outdated. Our pub food was tasteless and cold. Breakfast buffet was ice cold, told the waitress and nothing changed. Would not stay here again. Disappointment.

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Helpful?
Thank Clete612
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Charlottesville, Virginia
Reviewed 23 September 2016

My wife and I stayed at the resort for four nights. We ate at the resort for dinner and breakfast. The resort has two restaurants. The room was quite adequate and had a good view of the golf range and golf course. The room was comfortable and had a refrigerator and microwave. . The staff was pleasant-we had no special...

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Helpful?
Thank Jon L
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

We are so glad to hear you enjoyed your time with us! Thank you for taking the time to share your experience. We hope to host you again in the future!

Florida
Reviewed 5 September 2016 via mobile

We went to a meeting at this location & it was nice but the hors d'oeuvres were too basic & not set up well. Brie was sitting in plastic container it came in with plastic still attached & not on ice. Not enough fruit, veggies, crackers for group of that size but that could have been a problem with the...

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Helpful?
Thank Satisfied2010
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for reviewing our hotel and sharing your experience with us. We strive to make all necessary improvements for where we fall short with our guests, so your insight will help us improve our procedures. We are happy to hear you enjoyed the view! Thanks again!

Baltimore, Maryland
Reviewed 26 August 2016

Upon arrival - the front desk staff was dealing with water issues and leaking in rooms. So they weren't exactly friendly to me. On top of that, they gave us the room right next to the one that was having problems. When we got into our room, there was a bucket of dirty water sitting in the middle of the...

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Helpful?
Thank Nina A
Melissa H, Marketing Manager at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Reviewed 21 August 2016 via mobile

Nice facility that shows her age... But then again So did we. The staff was good but the banquet room definitely had a dank moist moldy smell to it. The Hotel rooms were nice but the previous occupant must have been smoking due to the obvious smell.

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Helpful?
Thank Paul E
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Hello, We take these concerns very seriously. Thank you for reviewing our hotel and sharing your experience with us. If you have a moment, you may reach out to our Vice President of Facilities, Pat Lehman, to discuss your experience further. We strive to make all necessary improvements for where we fall short with our guests. She may be reached...

Central PA
Reviewed 6 August 2016

We stayed at the hotel after booking in my daughter's quinceanera at the Terrace Ballroom. Everything about our event and our overnight stay in the Master Suite was superb! The hotel is quite lovely with ample seating areas and lovely furnishings and decor. The Masters Suite is unbelievable. The living room is large and comfortable with plenty of seating. The...

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Helpful?
Thank KingzKidinPA
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

We are so glad to hear you enjoyed your time with us! Thank you for taking the time to share your experience. We hope to host you again in the future!

Erie, Pennsylvania
Reviewed 1 August 2016 via mobile

I frequently travel, staying in many hotels, and I have to say this was a very nice place to stay. I was in town for the Keystone State Games and the city of York was booked quite full. Older hotel that has been nicely remodeled. Rate was decent, would be nice if they had offered a special rate for the...

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Helpful?
Thank Brigitta F
Richmond, Virginia
Reviewed 26 July 2016

No free continental breakfast offered, and not in walking distance to another restaurant. ( not in the best part of town to walk anyway!) The darkest and dreariest rooms that I've ever stayed in! Even with the curtains opened and lights on, it was difficult to see! And your credit card is overcharged $50 just in case you use room...

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Helpful?
Thank Kwcounty
Melissa H, Marketing Manager at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
York Pennsylvania's Premier Hotel and ResortWith more than 100 guest rooms and a smoke-free environment, Heritage Hills Resort, in York, Pennsylvania, offers hotel accommodations ideal for family and group vacations, weddings, business and association meetings and extended stays. Located just minutes from major throughways, Interstate 83 and Route 30, the Resort is centrally located in beautiful South Central Pennsylvania, complete with many on-site “park and play” recreational activities. ... more   less 

Additional Information about Heritage Hills Golf Resort & Conference Center

Address: 2700 Mount Rose Avenue, York, PA 17402
Region: United States > Pennsylvania > York
Price Range: ₹ 8,991 - ₹ 48,108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heritage Hills Golf Resort & Conference Center 3.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Heritage Hills Golf Resort And Conference Center
Heritage Hills Golf Hotel York
Heritage Hills Hotel
Heritage Hills Resort
Hotel Style:
#3 Business Hotel in York
#5 Family Hotel in York
#5 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hills Golf Resort & Conference Center staff and other travellers.
1 question
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7 months ago

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Questions? Get answers from Heritage Hills Golf Resort & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites cost more but are great for a family looking to use the kitchenette”
 of 5 bubbles BLRfromVF, 13 Feb 2017 | Read review
“choose room with golf area view”
 of 5 bubbles haythmm2015, 11 Feb 2017 | Read review
“Get a room that is in the back so you can overlook the tubing hill and ice rink.”
 of 5 bubbles BarbG218, 17 Jan 2017 | Read review
“Odd numbered rooms had a view of the golf course.”
 of 5 bubbles 484jonl, 23 Sep 2016 | Read review
“For quiet choose room on golf course side, upper floor.”
 of 5 bubbles bcps7, 22 Jun 2016 | Read review
5 of 5