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Crowne Plaza Hotel Reading

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Crowne Plaza Hotel Reading
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623 Reviews from our TripAdvisor Community

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Showing 620: English reviews
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Bethesda
Reviewed 2 weeks ago

The hotel is extremely convenient to a large shopping area. The facilities were clean and the staff was all very nice. The indoor pool is very nice. The only 3 issues are that (1) the in room heating system did not work well, (2) the front desk missed the wake up call because they did not account for the change...

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Helpful?
Thank Panacea_Food
Management response:

Thank-you for your review and valuable feedback. Wonderful that you found our location convenient and our facilities clean and the staff services memorable. I will be happy to review your additional feedback with our team so that we can address these areas immediately. We do actually receive great feedback for our food and beverage services and will review your feedback...

Reviewed 2 weeks ago via mobile

They are the absolute best...need I say more!!!!!!! As an entertainer who travels the US but lives in Berks, it is always great to perform at the Crowne Plaza. They always make us feel welcome and we always look forward to being at the Crowne as both vendors and as guests...Kudos until next time!!!!!

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Helpful?
Thank Erich C
Management response:

Thank-you for your fabulous review. Wonderful to hear that our team always makes you feel welcome and that you continue to partner with us to make the Crowne a spectacular experience for our guests differentiating us in the market. We look forward to seeing you again soon and I will be happy to share your comments with Laura, Chef Tim...

Reviewed 2 weeks ago via mobile

I had a family reunion at the Crown Plaza. Chef Rashid made the event very memorable for my entire family, the young and the old. Chef Rashid is very friendly and made our family feel like we were at home! Thank you again chef!!

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Helpful?
Thank Jessica S
Management response:

Thank-you for utilizing our hotel for your family reunion. Wonderful to hear that you had a fabulous experience and that Chef Rachid assisted in creating a memorable experience for you and your family. We look forward to working with you to host additional events at the Reading Crowne Plaza. Hope to see you again soon.

Reading, Pennsylvania
Reviewed 2 weeks ago

The food is always delicious. The plates are always appealing. They say you eat with your eyes first. Well, I always want to eat his food. Such intricate designs to go with the tasteful food. I highly recommend.

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Helpful?
Thank Johnethia A
Management response:

Thank-you for your fabulous review. We do have a fabulous culinary team that truly differentiates us in the market and Chef Rachid is an integral part of those efforts. I will be happy to share your comments with Chef Rachid and our team and we look forward to being of service in the near future.

Reviewed 3 weeks ago via mobile

I had a holiday banquet for my staff and I can't say enough about how amazing Chef Rashid was. Unbelievably accommodating, the food was delicious and he really went the extra mile to make us feel like we were the most important function in the hotel that night. I will be booking all of my future business dinners and banquets...

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Helpful?
Thank Michael G
Management response:

Thank-you for your fabulous feedback and we truly appreciate your comments about our Event Services and particularly Chef Rashid. We look forward to being of service in the near future and I will be happy to share your comments with our team.

Reviewed 4 weeks ago

My family and I had a wonderful time at Chef Tim's table this past weekend. We enjoyed a perfectly paced and delicious 6 course dinner menu! Seated in a private dining room, just off of the kitchen, we were able to watch our dinner be prepared for us! As soon as we were seated we were greeted by the very...

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Helpful?
Thank AmyBW19605
Management response:

Wow! What a fabulous review. We appreciate your feedback and we are happy to hear that you were able to take part in this one of a kind experience here in Reading at our hotel. We look forward to making more memories for you and your family in the near future.

Reviewed 19 February 2017

The Crowne Plaza's staff made the planning of our party for 300 simple, seamless and enjoyable. Often when planning an event, I feel as though I must come up with all of the ideas but when planning with the Crowne (Laura Taylor) I feel as though I am working with a creative partner who is filled with great ideas and...

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Helpful?
Thank Gigigabe
Management response:

Thank-you for your fabulous review and for holding your event here at the Crowne Plaza. We do have an awesome team in place, Laura, Chef Tim and Chef Rachid as well as the rest of our staff truly differentiate us here in the market. We truly appreciate your business and we look forward to hosting your events in the future.

Reviewed 11 February 2017 via mobile

The Crowne Plaza is staffed with people that go above any beyond. This is what separates them from the other local hotels. Chef Rachid is very welcoming and friendly and he knows how to make his guests feel extra special. Thank you all and I will be visiting again soon !!

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Helpful?
Thank Caroline N
Management response:

Thank-you for your wonderful review and comments. I will be happy to share your comments with our team, particularly Chef Rachid. He will be happy to hear that he exceeded your expectations and helped you have a memorable stay here at our hotel. We look forward to being of service in the near future.

London, United Kingdom
Reviewed 9 February 2017 via mobile

Friendly staff, clean rooms. Well priced for the facilities on offer. Decor is a little dated. The aircon/heater in the room was so loud you could not sleep with it on, off was the most comfortable setting. Breakfast is excellent, apart from the coffee. (Standard American weak stuff)

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Helpful?
Thank Nigel C
Management response:

Thank-you for your review and feedback. We appreciate your comments and to let you know we were just discussing our current coffee program. Although many people do enjoy it, we are always looking at ways to elevate our product. We hope to have the opportunity to be of service in the near future.

Reviewed 7 February 2017

This hotel is much more than a structure with rooms. You feel welcomed from the moment you arrive, and much of the culture is driven by Chef Tim. He and Chef Rachid have helped make this hotel a must visit place in Reading. They are always going above and beyond what is expected of them and truly make anybody feel...

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Helpful?
Thank Daniel E
Management response:

Thank-you for your fabulous review. I will be happy to share your feedback with our team, in particular Chef Tim and Chef Rachid. They will be happy to hear that they exceeded your expectations and we look forward to being of service in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610-1207
Region: United States > Pennsylvania > Wyomissing
Price Range: ₹ 7,134 - ₹ 12,631 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Reading 3.5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
5 questions
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Conneaut Lake, Pennsylvania
11 months ago
Bayonne, New Jersey

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Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Wine Room was perfect and would work for several varied size groups depending upon table set up.”
 of 5 bubbles 987barbaraf, 29 Jan 2017 | Read review
“it is a great place to stay”
 of 5 bubbles nelizans, 10 Jan 2017 | Read review
“best location”
 of 5 bubbles ftounsi, 10 Jan 2017 | Read review
“Ask for a room on the second floor”
 of 5 bubbles emmanuelc875, 11 Oct 2016 | Read review
“The 4th floor is a designated "quiet zone" with a noise restriction between 9pm and 10am.”
 of 5 bubbles 38trishad, 30 Sep 2016 | Read review
5 of 5