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Crowne Plaza Hotel Reading

Hotel website
Traveller (107)
Room & Suite (32)
Dining (25)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways.
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Property amenities
Pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
65Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 112 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 112 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Reviews & more
791Reviews
146Photos
6Q+A
100Room tips
Traveller rating
  • 515
  • 139
  • 67
  • 44
  • 26
Time of year
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  • English
Show reviews that mention
Stayed A Week For My Husband's Location .... AMAZING Hotel !!! Customer Service Was Great Upon Check In !!!! Bernadette (Via Phone) & Vincent (Front Desk) Were Both So Welcoming & Helpful With Our Check In !!! Room Was Immaculate & HouseKeeping Was Great !!! Will Definitely S
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+3
Stayed here with my wife for a quick overnight trip. While the "common areas" of this hotel seem beautiful, the actual room could use some updating. The wallpaper was slightly peeling in a few spots, and the bathmat was frayed on all sides. The in-room heater/AC was also quite lo
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Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Reading
Responded 4 days ago
Hello RudimentalDad, It's good to know that you liked the television and the outlets. We want you to find the comforts of your own home while traveling. I hear your sentiment about the visible signs of usage in the room. The wallpaper and mat may have seen better days. Our hotel will consider your feedback when planning future upgrades. We look forward to hosting you again. It was lovely to have you and your wife! Warm regards, Anna R Case Manager IHGService
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The hotel and all it;s employee's were awesome. We got stuck in a snow storm for over 8 hrs. When we arrived at the hotel late at night they helped us unload our truck full of wedding decorations took them to our room. We had been on the road for over 10 hours and we were tired
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My band stayed at Crowne Plaza after a long flight back from Europe. It was refreshing to stay in an American hotel especially one as nice as this one. The rooms had lots of space and the beds we're very comfortable. There was a wedding reception or some kind of party happening i
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Pretty nice lobby and offers room service but the standards of cleanliness are very low! If I had it to do over again, I would try the Hampton Inn across the steet. It looked new and normal. This hotel is obviously very old and looks like it has been patched over the years. I w
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Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Reading
Responded 2 weeks ago
Hi elcspoon, Crowne Plaza is known for exceptional facilities, and I'm sorry to hear that you experienced the opposite during your visit. What you described certainly isn't what we want for our guests. I've noted your feedback and shared this with the hotel. They will make sure that actions will be taken so this does not happen again. We have also sent you a private message to follow-up on your experience. We value you as our guest, and thank you for choosing to stay with us. We hope to host you again for chance to provide you with a much better stay. Best regards, Joel A Case Manager IHGService
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
The frayed bathmat
Power outlet integrated into headboard
Shower
Bathroom vanity - the light on the makeup mirror did not work.
Coffee/dry bar area
Previous
j are there refrigerators and microwaves in the rooms
The Crowne Tower rooms have refrigerators, standard rooms in our New York, Milan and Paris wings do not. They are available for a fee as well as microwaves.
1 vote
Do you have a room service menu available online?
Hi Keiardi, I just checked, and they do not have one online yet, but they will be happy to email one to you !
1 vote
Please change my review from Chef Alex to Chef Rachid. Alex is his nickname.
Hello Marc C. Thank you for clarifying. The changes have been made know to our staff and they are aware. Thanks again for taking the time to post a review about Chef Rachid.
1 vote
Are there hotels in Boystown that are decent ? Or should I recommend my friends stay downtown and just visit Boystown?
I'm scheduled to arrive at your hotel on Thursday April 23rd until Sunday 26th.I would like to know if I can reserve a microwave for my room ?
Previous
12
"New York Wing Was Super Nice & Quiet"
"No USB outlets in the room - make sure you have your chargers!"
"2nd 3rd and 4th floor near front of hotel"
"choose the tower"
"The 4 floor on the Exec Suites"
Previous
PRICE RANGE
US$ 112 - US$ 169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza readingcrowne plaza wyomissingsheraton readingreading sheraton
LOCATION
United StatesPennsylvaniaWyomissing
NUMBER OF ROOMS
265
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