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All reviews chef rachid front desk wedding reception breakfast buffet omelet the entire staff excellent customer service this past weekend indoor pool reading area tim event nightclub taylor servers banquet jose
This place was very clean great food and drinks if in area a must stay. The pool area is very nice and the weight room are in good condition and clean. I loved the staff very helpful and friendly to work with.
The staff are wonderful; very helpful, friendly and professional. The room was clean and the bedding was good and the towels were plush:) That said, our room was very tired, especially the bathroom. My main concern was the lack of ability control the temperature in...More
Stayed A Week For My Husband's Location .... AMAZING Hotel !!! Customer Service Was Great Upon Check In !!!! Bernadette (Via Phone) & Vincent (Front Desk) Were Both So Welcoming & Helpful With Our Check In !!! Room Was Immaculate & HouseKeeping Was Great !!!...More
Stayed here with my wife for a quick overnight trip. While the "common areas" of this hotel seem beautiful, the actual room could use some updating. The wallpaper was slightly peeling in a few spots, and the bathmat was frayed on all sides. The in-room...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 10 December 2018
It's good to know that you liked the television and the outlets. We want you to find the comforts of your own home while traveling. I hear your sentiment about the visible signs of usage in the room. The wallpaper and mat may...More
The hotel and all it;s employee's were awesome. We got stuck in a snow storm for over 8 hrs. When we arrived at the hotel late at night they helped us unload our truck full of wedding decorations took them to our room. We had...More
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our …Moreprofessional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. Less
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