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Hampton Inn Reading/Wyomissing

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Hampton Inn Reading\/Wyomissing
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454 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Memphis, Tennessee
Reviewed yesterday NEW

This hotel is under construction for renovations. It is loud and annoying. We asked the staff to find us another room and they never did. The room was generally clean, but the shower water pressure is weak and there was mold in the tile cracks. Lastly, you have to get a hotel employee to lower the thermostat temp below 68...

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Helpful?
Thank 222michaelws
Reviewed yesterday NEW

We have stayed at this particular Hotel many times during the past few years and always found it to be clean and welcoming. The staff is attentive and the service is excellent. The Hotel is presently undergoing a routine "facelift" and there was no interruption of our service.

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Helpful?
Thank 690bettinam
Lambertville, United States
Reviewed 1 week ago

The floors in both elevators were dirty and there were cardboard panels on the walls of one of the elevators with no "sorry for our appearance" sign or anything like that. The carpet in the hallway and our room was stained. The tiles in the shower were chipped. Really uncharacteristic of Hampton Inn as far as I've experienced.

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Helpful?
Thank wendycD9967CG
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

Wendy, please let me know if you did not receive the emailed response I gave you. The elevator is being used for our construction crew and in perfect working condition. Cardboard is used to reduce the impact if something were to fall and prevent scarring. There are multiple signs up through the hotel stating that we are renovating, but these...

Reviewed 1 week ago

The Chief Engineer Brain was outstanding assisting us in our stay, the hotel and the room were well prepared. We stay at this Hampton Inn from time to time and plan to continue to do so. Brian went out of his way to purchase non-allergenic pillows for my husband on black Friday!

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Helpful?
Thank KOKeefe13
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

Thanks for taking the time to recognize one of our staff members and review the hotel. We do have some synthetic pillows on-site, but they may not have been easily accessible. Since you said that you stay at this property often, I did make a note in your HHonors account that you prefer a feather-free room. That way be can...

Reviewed 3 weeks ago

We stayed here because of the good reviews on TripAdvisor (we made our reservations before the recently published bad reviews) but something has gone terribly wrong at this hotel. I will just list our first 12 hours: 1) Room is shabby for a Hampton Inn (I have stayed in 15-20 other Hampton Inns and they all have been very good...

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Helpful?
Thank James M
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

I am sorry to hear about your experience, James. This is not typical for the hotel. As you mentioned, there have been many good reviews regarding our property. The hotel is under construction to renovate guest rooms and the exterior of the building. Unfortunately there is nothing that we can do about the timing. The crew is working as hard...

Downingtown, PA, United States
Reviewed 3 weeks ago

Quiet but convenient hotel. Many restaurants nearby, even walking distance. Would stay here again when I'm in the area. Nice staff, very friendly. Ample parking at each entrance. Hotel was busy but there was quiet in the hallways, elevators, etc. Nice breakfast as well.

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Helpful?
Thank deborahj971
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

Thanks for the review Deborah! Its always nice to hear from our guests. I will make sure to pass along your comments to my staff. They really do try hard to make sure every guest experience is a positive one. I've mentioned time and time again about the excellent location and I'm glad to hear it was good for your...

Wrightsville Beach, North Carolina
Reviewed 3 weeks ago

Preface with the following. We have stayed here before numerous times. We always had a good experience. However: Our experience was undeniably awful as soon as we walked into the doors. Attitudes of evening staff were shocking. We are Rewards members and never ever experienced such a debacle as we did at the Wyomissing Hampton Inn. The Evening and overnight...

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Helpful?
Thank Rachel W
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

Thank you for your feedback. The hotel is being renovated and our staff is working diligently to ensure that all areas of the hotel are kept to the highest standard until the renovation has been completed. We recently had guests mention that they thought our pool was cold and when we stuck a thermometer in the water, it was registering...

Jersey Shore, New Jersey
Reviewed 4 weeks ago via mobile

I'm a Hilton Honors Gold member, I've been to countless Hampton Inns. This is by far the worst! I didn't appreciate the cursing from the front desk staff. After a long day on the road, we tried to relax in the pool, we couldn't even get in the pool area. Complained to the curser and was completely blown off.

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Helpful?
1Thank Tom D
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

I appreciate you taking my call, Tom. As I explained, this is not the typical behavior for staff at my property. We work very hard to ensure that each guest has a memorable experience and we want that memory to be positive. I apologize again and I want you to know that the situation has been taken care of. Thanks...

Virginia
Reviewed 4 weeks ago

The carpet in our room was filthy. Pathways were black on gold carpet. Could not even think of going barefoot in our room at all. Very dissatisfied for a Hampton Inn. Elevator rugs very dirty and looked like they hadn't been vacuumed in months. This hotel needs a good cleaning of rugs/carpets.

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Helpful?
Thank Herbandjudy
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

Thank you for taking the time to leave us a review. The hotel is currently under construction in order to update to the newest guestroom design. New guestrooms will have the carpet replaced as well as in the hallways and elevator corridors. We have a staff working on the upkeep in the meantime. I apologize that this was not up...

Cortland, New York, United States
Reviewed 4 weeks ago

I have stayed at many different Hampton Inns, mostly because I know I can always depend on a clean room and good service. So, I was somewhat disappointed when I stayed at the Hampton Inn near Reading, PA. The shower was in need of repair as some tiles were loose and coming off. It just was not as clean as...

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Helpful?
Thank Kathy M
Brian C, General Manager at Hampton Inn Reading/Wyomissing, responded to this review

Thanks for taking the time to leave us a review, Kathy. As I have stated in my responses, the hotel is undergoing a major renovation, both inside and out, over the next few months. We are working diligently to maintain the property and keep it appealing to guests until all the guestrooms have been completely renovated. If you come see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
When you stay at the Hampton Inn® hotel in Reading / Wyomissing, you'll be centered near many of the best activities our area has to offer. Within just five miles of our hotel, you'll find three colleges and a number of must-see spots. ... more   less 

Additional Information about Hampton Inn Reading/Wyomissing

Address: 1800 Papermill Rd, Wyomissing, PA 19610-1100
Region: United States > Pennsylvania > Wyomissing
Price Range: ₹ 6,856 - ₹ 10,794 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Reading/Wyomissing 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hampton Inn Reading/Wyomissing Hotel Wyomissing
Hampton Inn Wyomissing
Wyomissing Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Reading/Wyomissing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upper floor to avoid traffic noises.”
 of 5 bubbles msaperry, 21 Sep 2016 | Read review
“I always choose a room on the top floor - in multiple trips have never had a noise issue.”
 of 5 bubbles Y6859GTamandab, 28 May 2016 | Read review
“High and in the back, but they are all good.”
 of 5 bubbles OscarPhilips, 6 Nov 2015 | Read review
“317 right behind entryway roof. Blocks noise. No view but a great sleep! Pick room online; see the floor layouts to get your best choice.”
 of 5 bubbles NJLeoOH, 8 Sep 2015 | Read review
“I was on 5th floor, had 2 very quiet nights.”
 of 5 bubbles harryn882, 12 Aug 2015 | Read review
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