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SpringHill Suites Philadelphia Willow Grove

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SpringHill Suites Philadelphia Willow Grove
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218 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Philadelphia Willow Grove
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Showing 216: English reviews
Mt. Athos Peninsula, Greece
Reviewed 20 July 2016

Springhill Suites in Willow. Grove was amazing. The staff was so friendly and accommodating. The rooms are spacious with a nice kitchen area, a sitting area that can accommodate 2 extra for sleeping and a dressing area outside the bathroom. The pool and patio was perfect for kids and adults to enjoy. The free breakfast was wonderful with a wide...

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Helpful?
Thank amisselli
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear amisselli, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. It is comments like yours that help motivate our associates to continue to...

Macon, Georgia, United States
Reviewed 17 July 2016

This SpringHill Suites is very comfortable with good beds and has been immaculately maintained. My only complaint is the foam pillows are too soft for my comfort and my neck gets too warm; The desk staff is helpful and friendly. Comfort: quiet, comfortable, immaculate rooms with comfortable beds. 4.5/5. Location: difficulty getting into and out of the parking lot while...

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Helpful?
1Thank H S G
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear H S G Thank you so much for your detailed feedback! This is great to share with my staff. I am sorry you encountered some inconvenience while we were taking care of our parking lot, I am glad to say that project is now done. Hope to see you back when you return. Have a great day! Best Regards,...

Erial
Reviewed 14 July 2016

Very modern, clean, pretty hotel. Rooms were large and beds comfortable. Nice amenities in room - microwave, fridge, coffee maker, separate bar sink, disposable plates and utensils. Breakfast was nice - eggs, turkey bacon (although cold), make your own waffles, along with other standard breakfast fare. We did not use the pool or fitness room. Was perfect for a one...

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Helpful?
Thank EMG51
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hi EMG51, Great to know our location was perfect for your stay. I hope you had an amazing time at the wedding. I am sorry the food was cold, I have shared this feedback with the staff to ensure it was an isolated incident. We hope to have you return as a guest if you visit the area again. Have...

Mid Atlantic
Reviewed 12 July 2016 via mobile

We had a very nice uneventful stay in this hotel. It is located close to 476, which is why we selected it. It is directly across from a hospital but otherwise there is very little within walking distance. There is a Carrabba's Italian Restaurant nearby but not within walking distance. It is about 40 minutes from downtown Philadelphia and closest...

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Helpful?
Thank Momma23boyz
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Greetings, I am happy to know you had a nice stay at our hotel. Thank you for taking the time to provide us with your feedback. Hearing from each guest experience allows up the opportunity to share with our staff and thank them for taking care of you. We hope to have you stay with us again when you visit...

Reviewed 3 July 2016

Nice spacious rooms. Room had free wifi which was excellent as this was a working get away. Hotel right off the PA Turnpike and plenty of places to get food. Travel down a bit further and there is "outlet" shopping in a nice area.

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Helpful?
Thank Deirdre K
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Deirdre K, Thank you for posting a review on TripAdvisor. We truly appreciate your kind comments about our hotel and we look forward to seeing you again next time you are in the Willow Grove area. Sincerely, David Greco General Manager

Chicago, Illinois
Reviewed 3 July 2016 via mobile

The hotel is new , so very clean . The staff was ok nothing great. The breakfast which was included In the room. Included make your own waffles, coffee, tea, scramble and hard boiled eggs , cereals, toast , fruit , juice etc... I would stay there again , when back in the area. There is a great restaurant down...

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Helpful?
Thank Chloeh114
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Chloeh114, Thank you for your kind comments about our hotel and breakfast. I'm glad to hear you enjoyed our hotel and would stay with us again when you are back in the Willow Grove area. Sincerely, David Greco General Manager

Suffolk, Virginia
Reviewed 19 June 2016 via mobile

Needed a place to stay that was close to my son's college for orientation. Found this on Marriot.com. Brand new hotel, very modern. Good free breakfast in the am. Rooms were very comfortable, large flat tv's great a/c. Front desk attendant was very courteous and fast with check in and out. Definitely worth the price!

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Helpful?
Thank Jeff M
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Jeff M, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. It is comments like yours that help motivate our associates to continue...

Long Island, New York
Reviewed 17 June 2016

During a recent family reunion we stayed in our first SpringHill Suites and are glad we did. We enjoyed good service, a clean well-planned out suite, use of their pool and hot tub, and good hot breakfasts during our stay. Received a warm welcome on arrival, and very competent service throughout our visit.

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Helpful?
Thank Mary136
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove with other travelers on TripAdvisor. I am ecstatic to hear that your FIRST SpringHill Suites experience was with us and that you enjoyed your stay. Thank you again for your feedback and I hope you come visit us again soon! Sincerely, Danielle Shine

Syosset, New York
Reviewed 14 June 2016

Stayed for a Saturday night in early may, hotel and breakfast were just ok. The room had a strange layout, one bed was almost covering the door to the closest. It has 2 tv!s but their literally next to one another, totally useless. Breakfast was fair, cheapest plastic utensils, fair selection of foods, only plus they did have make your...

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Helpful?
Thank john p
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear John P I am sorry to hear that your visit here was just ok. We are committed to provide the best service possible and have fallen short based on your experience. I have shared your feedback with the team to work on ways to better these areas. Thank you for taking the time to share with us. Best Regards...

Orwigsburg, Pennsylvania
Reviewed 12 June 2016 via mobile

Came here to stay for a soccer weekend. When we checked in our shower was not cleaned. Saturday night when we arrived back at the room they had left our window open. It was 95 deg outside and very warm in the room took forever to cool down. The hotel did credit me one nights stay for our troubles. I...

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Helpful?
Thank Jack B
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Jack B I apologize for the experience you encountered. I can understand how frustrating it can be. I shared your feedback with my housekeeping staff to ensure this was an isolated incident, I am glad I was able to talk to you before your departure. Learning about your experience with us helps us come up with ways to better...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Road, Willow Grove, PA 19090
Region: United States > Pennsylvania > Willow Grove
Price Range: ₹ 5,749 - ₹ 12,569 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors away from ice and elevators”
 of 5 bubbles edb407, 26 Nov 2016 | Read review
“Ask for a room near the elevator, easy access to lobby.”
 of 5 bubbles amisselli, 20 Jul 2016 | Read review
“Ask for a room facing away from the tollway”
 of 5 bubbles usscvr, 5 Jun 2016 | Read review
“away from turnpike”
 of 5 bubbles 632BobM, 19 Apr 2016 | Read review
“All the rooms are great.”
 of 5 bubbles warrenb535, 10 Mar 2016 | Read review
5 of 5