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All reviewsfront deskoff the highwaybreakfast was excellenttypical hotelroom was cleanwafflesin townstaff was friendlyconvenient locationwould definitely stay here againvisiting familyhotel breakfastsausagepenn stateclose to downtownhotel is locatedonly stayed one night
We got here and the staff was not rude but just not very friendly. The room was ok. My biggest problem. Was they charged me a $120 deposit without telling me they were gonna do that. I could hsve adjusted my bank account accordingly if...More
1 Thank Darlene R
Response from 947karens947, General Manager at Fairfield Inn & Suites WilliamsportResponded 2 August 2017
Dear Guest, I apologize about the confusion with your incidental charge. When you use a debit card it does hold a small pending charge due to the banks processing practices. We do have a sign at our front desk explaining this. If I can assist...More
Walked in smelled very musty. The phones didn't work the GM came to fix it on check out morning. The hotel needs a real bad update. Everything in the room looked as old as 10 plus years old.
I will not return and...More
1 Thank Angel H
Response from 947karens947, Manager at Fairfield Inn & Suites WilliamsportResponded 31 July 2017
Dear Guest, thank you for letting us know about the issues you encountered at our hotel. We are having our maintenance thoroughly inspect and correct any issues in the room. thank you the Fairfield Inn and Suites Team
Well located. Fresh, clean new property. Friendly staff. Busy morning breakfast. Small but well maintained fitness room and same for pool - enough to get that work out in during my travels. Nice yet compact suites available with all the usual amenities. My room was...More
Friendly staff, clean room, however, beds were VERY disappointing - too soft and bouncy. Rooms were a bit tight (we had two queens). Breakfast was good. Very convenient location and close to downtown restaurants.More
Response from 947karens947, General Manager at Fairfield Inn & Suites WilliamsportResponded 25 July 2017
Thank you for taking the time to review our hotel. We're happy to hear you encountered a friendly staff and a clean room. We do apologize that you weren't satisfied with the comfort of the beds. We shared your feedback with our housekeeping and engineering...More
We like Fairfield Inns and this didn't disappoint. Was clean and nice. Breakfast was as good as usual. Close to town. We only stayed one night but plan to return in the future and stay a few days. We were just passing through on our...More