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Holiday Inn Express Wilkes Barre East

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247 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Wilkes Barre East
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Showing 242: English reviews
Seattle, Washington
Reviewed 19 July 2014

Because we had a very early flight out at the end of our business trip we picked this hotel right next to the airport. Everyone we dealt with was very friendly, but there were a few glitches. When we landed at 12:30 a.m. we had to wait for the shuttle to make three trips from the airport to the hotel...

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Helpful?
1Thank Silvia C
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Silvia C, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide comfortable accommodations and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that the inconvenience you experienced will be looked into...

United States
Reviewed 10 July 2014

We were just passing through the area and needed a place to stay for the night. The front desk staff was very friendly and efficient. Room was clean and comfortable. Very quiet. Enjoyed our short time here.

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Helpful?
Thank travelchiks
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We are pleased to hear that you had an enjoyable stay and a good experience while you were with us. While your stay was only a short one, we strive to make your time with us a memorable one no matter how long you are...

Pittsburgh, PA
Reviewed 8 July 2014

This hotel was a very nice hotel. The free breakfast was great. The free wifi was great. The hotel manager went above and beyond when hotwire booked us into a smoking room despite our preferences. He rearranged the bookings and got us a non-smoking room and floor when he learned of my allergy. Went above and beyond. I had no...

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Helpful?
1Thank VLSchaap
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for taking the time to write a review regarding your most recent stay. We are pleased to hear that you had an excellent experience during your stay and that you were given such excellent customer service.We always strive to meet and/or exceed the needs of our guests and anything that we can do to make...

Stow, Ohio
Reviewed 28 June 2014

This was a pretty standard Holiday Inn Express that has been renovated in the last few years. Rooms were clean but a little cramped. Upgrades seems to skimp on bathrooms and power outlets a little bit. Wifi was horrible. I could connect but the connection would continuously drop out. Acted like system was overloaded. Hot breakfast was adequate.

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Helpful?
Thank CS1993
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so much for taking the time to write us a review regarding your most recent stay. I am sorry to hear that you were not 100% satisfied with your room along with the complimentary WI-FI not working to meet your needs. I am sorry if that caused you any inconvenience. We always welcome our guests feedback and work...

Danville, California, United States
Reviewed 28 June 2014

This was our take a break overnight stay hotel from our trip from Niagra Falls to NYC. About 125 miles from NYC mid town, about 2.30 hours drive. Typical Holiday Inn Express hotel, nice clean rooms with a free breakfast, nothing to write home about it.

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Thank Shujaul B
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for writing a review regarding your most recent stay with us. While we were glad to see that you really did not have any issues with your stay, you also did not appear to be impressed with your time here and to us that is something that we need to correct. We want all of our guests to...

Reviewed 25 June 2014 via mobile

We tend to always pick the holiday inn hotels because their breakfast in the morning seem to be the best out of all hotels. It's just a normal hotel..no bells or whistles.. A little pricey ..location is nice ..bed are comfortable.

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Helpful?
Thank bobkat1008
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your stay at our hotel. We are glad to hear that you were happy with your overall stay. While we realize that we may not have all of the bells and whistles that you were looking for, we do hope that overall we were able to make your stay...

Cumming, Georgia
Reviewed 21 June 2014

Property was very clean, and it was a good value! Room was not the largest, but it had everything we needed for an overnight stay! Bed was comfortable and the location was near a lot of restaurants and store. Only downfall was that nothing on the breakfast bar was plentiful and there was limited restocking.

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Helpful?
2Thank JackieInGA
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review about your most recent stay. We are always striving to deliver an outstanding experience for all of our guests. While we appreciate all of the positive things that you said in your review, we did see that we fell a little short of meeting your expectations when it came to...

Linden, New Jersey
Reviewed 19 June 2014

We have stayed here twice whie visiting family and it's quiet and clean. It's near everything and even has a shuttle if needed. The employees there are very friendly even if we didn't make a reservation.

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Thank Laura R
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for your repeat business and for taking the time to write us such a nice review. We not only love it when our guests write us a review, but we love it even more when we have repeat customers and they have a good experience each time they have stayed with us. We really strive to provide each...

New Hyde Park, New York
Reviewed 17 June 2014

We stayed here on June 14, 2014. I was pleasantly surprised at how newly renovated and modern it was. Very reasonably priced. We were there for a concert, and the drive to Mohegan Sun was about 6 minutes away. Very impressed. Hot breakfast included.

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Helpful?
Thank Travel4Life1029
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for such a positive review. Just the fact that you took some time to write this is very much appreciated. We believe that any review that we get from our guests whether it be positive or negative is always welcomed and is a way that we can gauge how we are doing. If we fall...

Pennsylvania
Reviewed 14 June 2014

The property was well maintained, the room was large and comfortable. The bathroom was a little small but quite adequate. The only issue was the armoire location which precluded me from watching the television as I worked and that was a little bit of an annoyance. The breakfast area was well laid out and the selections were excellent. A very...

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Helpful?
Thank smalltowntravelerPa
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for your review regarding your most recent stay with us. We are pleased to see that you were happy with your experience while staying with us. I am sorry that the placement of the armoire precluded you from watching TV from where you were sitting in the room. We will look to see if there is a way...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 

Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: ₹ 6,153 - ₹ 9,360 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Wilkes Barre East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Wilkes Barre East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highway was out of the back of the hotel, perhaps request a room that faces the front.”
 of 5 bubbles Jpm383, 13 Jan 2017 | Read review
“Better to have view on the city than on the mountains”
 of 5 bubbles 524michelj, 19 Nov 2016 | Read review
“Ask for the "early to bed" area....maybe if enough people ask for it, the hotel will create one.”
 of 5 bubbles JJH1764, 24 Sep 2016 | Read review
“All the rooms are the same.”
 of 5 bubbles 429lucp, 23 Aug 2016 | Read review
“Choose a room facing the front of the hotel overlooking the valley.”
 of 5 bubbles CT-Foodie60, 10 Jun 2016 | Read review
5 of 5