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Holiday Inn Wilkes Barre East Mountain

600 Wildflower Dr, Wilkes-Barre, PA 18702-7928
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Traveller (119)
Room & Suite (47)
Traveller (119)
Room & Suite (47)
Dining (14)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Shuttle Bus Service
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Heated pool
Indoor pool
Children Activities (Kid / Family Friendly)
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
Business
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Special Offer:Annual Sale
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Reviews & more
632Reviews
167Photos
10Q+A
100Room tips
Traveller rating
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Let me start by saying from start to finish, after a forced early check-out, this is probably the worst staffed, maintained or laid out properties I have ever been too. A few dim spots were how at check in I was told my breakfast vouchers would accommodate me and as many guests a
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Front desk staff was friendly and knowledgeable. The room was a little on the small side, but it was clean, with pristine linens and a comfy bed. No refrigerator or microwave. The only thing I didn't like was that the sink had a really slow drain.

The food in the attached resta
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Response from Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded 1 week ago
Hello, and thank you for your comments. We're so glad you chose to stay with us, and that you would do so again. We sorry that some of our food items weren't to your liking though. Almost all of our dishes and sauces are made here. We realize that sometimes we don't get a home run, but, we do listen very well and hopefully glean a little more wisdom from our customers comments. Thank you again!
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Stayed here for a nice getaway. The hotel itself was very clean and the staff was very friendly. My only complaint is that there was no mini fridge in our king room. Other than that, we had complimentary breakfast both days. The breakfast wasn't bad, I would recommend going early
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Response from Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded 2 weeks ago
Thank you for your review and for being our guest. You are correct, all of our rooms do not have fridges. We do have extras that we will take to your room on a first come and first served basis. Our other rooms, suites mostly, do have fridges. Thank you again for staying with us!
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Best service.. Good drinks.. Always on top of drinks and if anything else was needed..Always glad to give a good tip. Beautiful smiling service. Makes me feel welcome like I'm at home. Colin was amazing as well
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Response from Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded 3 weeks ago
Your kind comments help to reinforce our commitment to service. Thank you. (Colin is an excellent example of great hospitality!)
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Renee treated us well and our meal came out perfect as ordered. Couldn't ask for a better server. I was happy to meet her and have a friend for life. My stay was enhanced by my service from this young lady
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Response from Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded 3 weeks ago
Thank you! We're certainly happy to work with her as well. See you again soon we hope!
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Previous
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Morning overlooking the valley.
7th Floor View of Mountains
Standard King Room
Previous
Is this hotel near any atv, ziplining or shooting ranges?
Yes there is an indoor shooting range close by!
1 vote
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What is a "hearing accessible" room?
The room has visual notification features to assist the hearing impaired like a light that signals someone is knocking at the door, lights for incoming phone calls, etc.
1 vote
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How come it takes more than 24 hrs to have guests shoveled out from snow?
Record amount of snow !!
0 votes
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How far away from Montage Mountain? A good option for Peach Music Fest?
Not far and Mohegan Sun Casino is extremely close. Steve
0 votes
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How early does the Airport Shuttle run I will have to catch a red eye and be at the airport by 5:00 a.m.?
I have never used the shuttle. I fly into Philadelphia to get a better price on airfare.
1 vote
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Previous
12
"all rooms comfortable"
"Upper floors at back overlook skylight to pool & terraced gardens. Very quiet during weekdays."
"Request a room with a mini fridge if you need it, they don't all have one"
"suites are large and comfortable"
"The hills to the east are scenic."
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PRICE RANGE
US$ 77 - US$ 170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus east mountain hotel wilkes-barrebest western plus east mountain inn and suitesbest western wilkes barre
FORMERLY KNOWN AS
Best Western
LOCATION
United StatesPennsylvaniaPocono Mountains RegionWilkes-Barre
NUMBER OF ROOMS
152
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