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    Best Western PLUS Genetti Hotel & Conference Center

    77 E Market St, Wilkes-Barre, PA 18701-3116
    +1 855-979-8101
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    3/12/2017 4/12/2017
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    US$ 110
    US$ 110
    US$ 110
    Traveller (58)
    Room & Suite (15)
    Dining (11)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “kirby center” (57 reviews)
    “public square” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3.0 Star Hotel
    All hotel details
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (794)
    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
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    91 - 95 of 786 reviews

    Reviewed 24 July 2017 via mobile

    Stopped here on travels with 81 year old mom. After got situated with handicap room after 2nd effort, got settled for the night. The bed is so comfortable. Refigerater in room which very handy. Breakfast included which had lots of variety to include fresh fruit...More

    Thank Linda S
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 28 July 2017

    Dear Linda, Thank you for taking the time to review our property and for all of your compliments, especially about the bed. They're new Serta Pillowtop Mattresses. Our apologies, once again, for the confusion with the accessible room, but we're glad you were both situated...More

    Reviewed 22 July 2017

    From the time I walked in I was treated like I was the most important person. From Simone at the front desk to Chef Kevin this hotel is the best . The hotel is very clean outside and inside.The rooms are clean and comfortable. I...More

    Review collected in partnership with Best Western
    Thank RD W
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 24 July 2017

    Dear Traveler, Thank you for such a wonderful review of our property. We certainly appreciate all of your compliments, especially to Simone and Kevin. We are so glad to hear you enjoyed your stay and hope to see you again soon. Regards, Gus Genetti

    Reviewed 17 July 2017

    Although the downtown location of the hotel was a distance from Interstate 81, it was well worth the drive. The staff was courteous and professional. The room was very nice, clean and comfortable. The bed was a little springy. The restaurant was beautifully decorated and...More

    Review collected in partnership with Best Western
    Thank manuelj578
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 19 July 2017

    Manuel, Wow! Thank you for another wonderful review of our property and for all of your compliments. We are glad you made the drive to stay with us in downtown Wilkes-Barre and appreciate your kind words. It is very humbling to hear we are on...More

    Reviewed 12 July 2017

    They have the most hospitable staff! The hotel is clean and accommodating. Great free breakfasts! Nice swimming pool. You can even rent CD's for $2 for your in room viewing pleasure. I would recommend this hotel to anyone!More

    Review collected in partnership with Best Western
    Thank K4296CYscotth
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 13 July 2017

    Dear Traveler, Thank you for your wonderful review and especially your compliments to our staff. They work very hard to provide the best experience for our guests and we're glad it is appreciated. Thank you again for staying with us and for your recommendation. Warm...More

    Reviewed 11 July 2017

    we will be back when we visit Wilkes Univ. Very close to the college you can park your car and walk .5 mile to the college..Kings is across the street..nice to walk around town and close to restaurants' and bars Hotel gives a free hot...More

    Review collected in partnership with Best Western
    Thank Jozee12
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 12 July 2017

    Dear Traveler, Thank you for your review and wonderful compliments. We appreciate your compliments to the staff and are glad you enjoy our walkability to several shops, restaurants, and most importantly Wilkes University. We look forward to seeing you again in the future. Warm regards,...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 91 - US$ 140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Business Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Orbitz, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
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    Traveller (58)
    Room & Suite (15)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Hilton Garden Inn Wilkes Barre
    701 reviews
    2.20 km away
     
    The Woodlands Resort, An Ascend Collection Hotel
    935 reviews
    4.82 km away
     
    Holiday Inn Wilkes Barre East Mountain
    578 reviews
    5.57 km away
     
    Hampton Inn & Suites Wilkes-Barre
    771 reviews
    2.50 km away
     
    Nearby Restaurants
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    Katana
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    Nearby Attractions
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    .10 km away
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    1.35 km away
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    Ask a question
    Questions & Answers
    purepro333
    10 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    19 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Apparently they are upgrading the rooms. Ours was nicely done."
    Read review
    "Stay away from 7009. Apparently, the 7th floor is good but not that room. Loud ticking noise all night. Super..."
    Read review
    "Triple check reservations apparently. The bartender was the best part of the stay."
    Read review
    "Friendly staff comfy bed and pillows"
    Read review
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