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    BEST WESTERN PLUS Genetti Hotel & Conference Center

    77 E Market St, Wilkes-Barre, PA 18701-3116
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 5 US$ 126*US$ 121*
    View Deal
    Traveller (51)
    Room & Suite (10)
    Dining (8)
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    Overview

    • Excellent62%
    • Very good25%
    • Average6%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “oysters” (51 reviews)
    “kirby center” (47 reviews)
    “public square” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from BEST WESTERN PLUS Genetti Hotel & Conference Center
    Special Offer: Package Deal
    Hotel deals
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviewed 16 September 2016

    We were at mother-in-law house and it was 8 PM in the 90s. I could not stay there since it was so hot so I called around and found this hotel 15 miles away. They took Lilly (granddaughter's dog). We were all so happy just...More

    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Thomas, Thank you for taking the time to write such a great review. Air conditioning is always wonderful when you need to cool off. We're glad to hear you, your family and the dog were able to enjoy your stay. We hope you will...More

    Reviewed 10 September 2016

    Was in town for a concert at the Kirby Center and was very happy to find the stage entrance was right across the street and short walk down the street to the main entrance. Hotel was clean and comfortable. If your in town for a...More

    Review collected in partnership with Best Western
    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear William, Thank you for taking the time to write another wonderful review. We are glad you enjoyed your stay and the convenience our property offers to the Kirby Center and downtown Wilkes-Barre. We hope you will come back and see us again soon. Best...More

    Reviewed 8 September 2016 via mobile

    Chose Best Western Genetti based on the hotel rankings. We were not disappointed. Everyone and I mean everyone we passed or had contact with was friendly and helpful. The free breakfast was above most hotels offerings. Parking was free, nice in the city. Room was...More

    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Donna, First, I would like to offer my condolences for your loss. I would also like to thank you for taking the time to write another wonderful review. Your compliments, especially to the staff, are very much appreciated and I will be passing them...More

    Reviewed 7 September 2016

    Nice place, is it the best? No, but it is decent enough, I have to say they have Great Breakfast though. The sleep room was okay. Didn't like the location, across from Stirwell and next to housekeeping laundry, back in a corner. But I have...More

    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Sheila, Thank you for your review and for your compliments, especially to the front desk staff. They are appreciated and I have passed them along. I would like to apologize for the poor location of your room. I agree, it is was not the...More

    Reviewed 2 September 2016

    The lovely lady at the front desk was above and beyond wonderful. She was both professional in appearance and diction. She was genuinely caring and helpful in every set of the check-in process. The lady at check-out was charismatic and worked well under pressure since...More

    Review collected in partnership with Best Western
    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Heather, Thank you again for taking the time to write such a wonderful review. I have passed along your compliments to Diandra, Simone and Patrick as they are very much appreciated. We are so glad to hear you enjoyed your stay and hope to...More

    The Woodlands Inn
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 96 - US$ 155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    Photos
    Traveller (51)
    Room & Suite (10)
    Dining (8)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
    Oyster
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    .02 km away
    Grotto Pizza
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    .16 km away
    Thai Thai
    119 reviews
    .29 km away
    Cafe Toscana
    166 reviews
    .29 km away
    Nearby Attractions
    F. M. Kirby Center for the Performing Arts
    91 reviews
    .16 km away
    Chacko's Family Bowling Center
    38 reviews
    .78 km away
    R/C movie 14
    24 reviews
    .31 km away
    Rodano's
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    .18 km away
    Questions & AnswersAsk a question
    ericag1
    does this hotel have an indoor pool and Jacuzzi?
    19 December 2016|
    Answer Show all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    Yes, we did order the pillows on line, but stayed at your hotel last month, and want to know what filler number your pillows is? The ones we received are too flat? Our new address is Roanoke, Va. Thanks Vic Nuorimo
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    vicklucy
    What's the filler number on your pillows. Just received ours, but too soft.
    14 October 2016|
    Answer Show all 2 answers
    Response from GrandU | Reviewed this property |
    Hi, I'm sorry I didn't look. The pillows on the bed were comfortable enough, that I remember. Maybe you can contact house keeping and they could tell you. Good luck.
    0
    Votes
    Room Tips
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
    "We stayed on 7th floor and very quiet."
    Read review
    "no escalator but they do have rooms that do not need one and are on the second floor ask"
    Read review