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Best Western PLUS Genetti Hotel & Conference Center

Traveller (78)
Room & Suite (63)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms with traditional decor feature flat screen TV's, free wireless high-speed internet access and spa-like pillow top mattresses. With 22,000 sqft of banquet space, this is the perfect place for your dream Wedding or next Business Meeting. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. Please note: Airport Shuttle is available only with 24 hr advanced notice against a $20.00 fee.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Room Service
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
85Good for walkers
Grade: 85 out of 100
36Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
919Reviews
168Photos
9Q+A
78Room tips
Traveller rating
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  • 18
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Popular mentions
The rooms are older, but the hotel is very nicely decorated. LOVED the little rubber ducky in our room. Very affordable pet fee, half that of the Hilton!! Kudos to Chef Justin in the.complimentary breakfast bar. He was very attentive. I watched him help someone who had
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Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center
Responded 1 week ago
Dear NancydT6712ZS, Thank you very much for your 5-star review! Our great customer service is something we take pride in and could not achieve without our wonderful staff. We sincerely appreciate you taking the time to review our property and for highlighting the great team members that you encountered during your stay with us. We will be sure to pass along your kind comments to our Chef and Front Desk staff and we hope to host you again soon! Warmest Regards, Gus Genetti, Owner.
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Hotel's Favourite
At first it seemed if this hotel was in a depressed area. It was in the city not out on the highway. But it was right across from the Police Station and we saw no trouble. The place was classy. The lobby beautifully decorated. The staff was pleasant and very helpful. This is the
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Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center
Responded 5 Oct 2018
Dear Fred M, Thank you so much for your 5-star rating. We are so happy you enjoyed your stay and a wonderful dinner at the Oyster Restaurant. We look forward to your next stay with us. Warmest Regards, Gus Genetti, Owner
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This is an old hotel with some renovations. It’s clean, breakfast was very good. Hotel staff were accommodating. We stayed at the hotel for the location as it was close to a wedding we attended. Fair price.
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Review collected in partnership with Best Western
Hotel was beautiful. Very nice rooms. Pleasant staff. Continental breakfast was delicious. One of the best I have ever been to. We always try to stay with Best Western. Once again, we were very pleased!
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Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center
Responded 3 weeks ago
Dear Melanie F., Thank you so much for your wonderful review! We are so pleased to see that you enjoyed your stay with us and appreciate your kind comments about our staff, breakfast, and rooms. Thank you for your loyalty to our brand and we hope to host you again in the future! Warmest regards, Gus Genetti, Owner
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The hotel is nice and comfortable. The bed and bathroom are clean. The breakfast is great. There enough parking space on the property. The toiletries are of good quality. Few minutes from Scranton and Jack Frost Big Boulder
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Review collected in partnership with Best Western
Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center
Responded 3 weeks ago
Dear Jeet V, Thank you so much for your wonderful review. We appreciate your kindness and are happy you enjoyed your stay with us. Please come again! Warmest Regards, Gus Genetti, Owner
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementBest Western PLUS Genetti Hotel & Conference Center
Genetti Duck
Photo provided by managementBest Western PLUS Genetti Hotel & Conference Center
Celebrity Suite
Photo provided by managementBest Western PLUS Genetti Hotel & Conference Center
Celebrity Suite
Photo provided by managementBest Western PLUS Genetti Hotel & Conference Center
Celebrity Suite
Photo provided by managementBest Western PLUS Genetti Hotel & Conference Center
Oyster Suite Hot Tub
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12345613
Do you have rooms with newer or firm mattress?
All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
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does this hotel have an indoor pool and Jacuzzi?
Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's specifically, we have a few rooms with jacuzzi's. Please feel free to contact the front desk at 570-823-6152 for more information on availability and how to book. Best Western Genetti Hotel & Conference Center
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Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our General Manager, Pam. Hope this helps! Kayla Van Blargan Administrative Assistant
0 votes
What's the filler number on your pillows. Just received ours, but too soft.
Hi, I'm sorry I didn't look. The pillows on the bed were comfortable enough, that I remember. Maybe you can contact house keeping and they could tell you. Good luck.
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This question is apparently meant to go to an online company that sells pillows. I can't see the relevance to the Genetti Hotel either
1 vote
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12
"I liked 4013 as it was quiet"
"fine except the cleanliness of the bathroom. Also neither room had a TV that you could watch!"
"Excellent place to stay when attending shows at the Kirby Center"
"6th floor room had a view of the roof of the building beside the hotel. Maybe other rooms have a better view and smell better."
"We were on 2 and had a view of the conference center roof. Ask for 3-6 floor to avoid this."
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PRICE RANGE
US$ 92 - US$ 161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western genetti hotel wilkes-barrebest western wilkes-barrewilkes-barre best western
LOCATION
United StatesPennsylvaniaPocono Mountains RegionWilkes-Barre
NUMBER OF ROOMS
75
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