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Holiday Inn Express Hotel & Suites West Chester

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Holiday Inn Express Hotel & Suites West Chester
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103 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites West Chester
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Showing 102: English reviews
Boston, Massachusetts
Reviewed 2 September 2016

This hotel was just OK. It's not one of the newer style Holiday Inn Express hotels and it's not one of the older ones either. It seems to be right in the middle in terms of design and modernness. When I turned down my sheets I noticed a yellow stain, so I asked the front desk to be switched to...

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Helpful?
Thank Evan M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Evan M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you found the location of the hotel a close proximity to your needs and the maintenance of the rooms are at par. However, we regret if you...

Canada
Reviewed 27 August 2016

Stopped here while traveling. Clean, quiet and very friendly staff. Comfortable spacious rooms, nice breakfast with fresh fruit. On busy road, but had no difficulty accessing. Would highly recommend staying here.

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Thank DEEvaluator
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your positive review. We strive to provide excellent customer service. It is always a treat when we hear how much our guests valued their stay. We really appreciate you recommending Holiday Inn Express & Suites at West Chester, PA to everyone. We look forward to seeing you again in the near future.

Zug, Switzerland
Reviewed 17 August 2016 via mobile

Good solid basics, Comfortable bed, clean and organized, free breakfast. Really great option for a short business trio. Staff was very cordial and helpful, both reception and at breakfast. Free and seemed like ample parking. The air conditioning a bit old and noisy, nothing too disruptive. Location is good although.

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Helpful?
Thank ebatiz40
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. We always try our best to make each of our guests stay memorable and enjoyable. We are happy that we fulfill our commitment. Looking forward to welcome you back soon.

Severna Park, MD
Reviewed 26 July 2016 via mobile

Checkin was easy since we were the only ones at that time. The front desk was very welcoming. I used the app to make the ressie and added requests for a foldaway bed and extra pillows which wasn't in the room as request. They did bring quickly however these requests seemed like a surprise. Beds and room clean and comfy....

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Helpful?
Thank GourmetSharon
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much for staying with us and sending in your review. We are thrilled that our staff made you feel at home. Our team works hard to really wow our guests. We provide late check out to our guests based on our occupancy, since we were sold out we couldn't accommodate for the late check out and apologize...

Reviewed 26 July 2016 via mobile

Great place to stay when in town on business in West Chester. Rooms clean and comfy. Great restaurants nearby. Nice parking lot, well lit. Quiet neighborhood. No riff raff hanging around. Friendly staff and ice cold Coke available if needed.

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Helpful?
Thank Monty S
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

We are delighted that you had a great stay with us. We really appreciate your wonderful comments that you experienced our Holiday Inn Express & Suites hospitality with best possible customer service. We hope you will stay with us again in the near future. Regards, Manju

Pittsburgh, Pennsylvania
Reviewed 16 July 2016

We stayed here while visiting the West Chester area for a couple of days. We didn't find the location all that difficult to access but we weren't traveling during rush hour either. The hotel was very, very clean which was nice. There is a small store with some necessary travel items, meds and snacks as well as an office area...

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Thank kippster1
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

We are delighted that you had a great stay with us. We really appreciate your wonderful comments and that you experienced our Holiday Inn Express & Suites at West Chester, PA with best possible customer service. We hope you will stay with us again in the near future.

Austin, Texas
Reviewed 7 July 2016

Despite being so close to a significant number of relevant attractions/cities/etc, getting to and from this hotel can be such a pain, depending on the route you take. The traffic/congestion in the area can sometimes be overwhelming and once you get to the hotel, you don't necessarily want to leave, despite have a necessity to. Fortunately, the hotel itself is...

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Thank RyanJayB
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. We hope to see you again the next time you are in the area.

Boulder, CO
Reviewed 5 July 2016

I called earlier to let them know I'd be arriving late and not to give the room away. I showed up 10 minutes earlier than I thought at 0250 and waited in the vestibule ringing the doorbell and calling the front desk for 20 minutes before the night manager let me in. Other than that the hotel was nice and...

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Thank Mapper39
Wexford, Pennsylvania
Reviewed 25 June 2016

We have stayed at this Holiday Inn Express multiple times and will probably do so again when we visit relatives in that area. This Holiday Inn Express is clean, convenient, comfortable and consistent with the quality we have come to appreciate in Holiday Inn Express hotels across the country. The only drawback top this location is the slight inconvenience of...

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Helpful?
Thank Tracy M
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you, Thank you, Thank you! We do take pride in our work, and helping our guests make the most of their experience is a great job to have! We Thank you for choosing our property and look forward to seeing you and the family again.

Salem, Massachusetts
Reviewed 18 June 2016

The bed and pillows were very comfortable. I don’t usually get a good night’s sleep in a hotel, but I did sleep well. I second the comment about the loud doors, though. The room is well soundproofed to the outside, which was a good thing, since it’s on a busy highway with lots of commercial activity (making entry to and...

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Helpful?
Thank LPLimon
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. Definitely we will consider this opportunity to improve our breakfast items. We hope to see you again the next time you are in the area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites West Chester

Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
Region: United States > Pennsylvania > West Chester
Price Range: ₹ 6,612 - ₹ 13,873 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
Number of rooms: 75
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Also Known As:
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Chester staff and other travellers.
3 questions
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Bridgewater, New Jersey
1 month ago
Providence, Rhode Island
5 months ago
Providence, Rhode Island
5 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites West Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay near the elevators.”
Clionamac1, 2 Mar 2017 | Read review
“Ask for high floor room, not near elevator or ice or vending machines.”
109jrgf, 25 Dec 2016 | Read review
“Rooms on the third floor facing the back are quieter”
architourist, 3 Nov 2016 | Read review
“You're not staying here for the views!”
kippster1, 16 Jul 2016 | Read review
“ask for a room away from Rt 202”
Mapper39, 4 Jul 2016 | Read review
5 of 5