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Holiday Inn Express Hotel & Suites West Chester

Traveller (24)
Room & Suite (28)
Pool & Beach (6)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Meeting Rooms
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Reviews (155)
Filter reviews
154 results
Traveller rating
51
60
23
9
11
Traveller type
Time of year
LanguageEnglish
51
60
23
9
11
Show reviews that mention
All reviews wilmington pike pancake maker cinnamon buns breakfast options turkey sausage check in was a breeze platinum member excellent wifi indoor pool brandywine battlefield parking lot hot breakfast very clean hotel main road extremely friendly staff biscuits and gravy nice size
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1 - 5 of 154 reviews
Reviewed 1 week ago via mobile

This property is a bit smaller than most other HIE, but has most of the same amenities. The free breakfast is always a nice touch and the room was updated, comfortable and clean. Bed was comfortable as well and room well laid out. Only complaint...More

Thank DanoNJ
Hotel's Favourite
Reviewed 3 weeks ago via mobile

The location is great, plenty of parking in lit parking lot and a nice and clean hotel. I asked for help at front desk with some documents I had to generate and make copies and she was very helpful and we got it all done..thanks...More

Thank Scott M
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 2 weeks ago

Thank you very much for your feedback regarding your recent stay at Holiday Inn Express & Suites West Chester, PA. We really appreciate your loyalty towards Holiday Inn Brand. We are extremely happy that you have a good stay. Looking forward to welcome you back...More

Reviewed 1 week ago

Never again. Terrible, terrible, terrible customer service. Long story short: I paid for my room ahead of time through a third party vendor and after I checked out, Holiday Inn charged my credit card again for someone else's room and then refused to provide a...More

Thank Bri P
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 1 week ago

Thank you for your feed back. We do apologize for the inconvenience occurred due to the 3rd party credit card declined and hence the guest card is being charged. We do our best to make sure all of our guests happy during their stay. We...More

Reviewed 17 October 2018 via mobile

This hotel never disappoints! Check in was a breeze and the front desk staff was top notch. So friendly but conscientious as well. The rooms are nicely appointed with modern decor. The microwave and refrigerator was a big convenience. Beds are comfortable and the bathroom...More

Thank ProfessorCool
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 18 October 2018

Thank you very much for your positive review. We strive to provide excellent customer service. It is always a treat when we hear how much our guests valued their stay. We really appreciate you recommending Holiday Inn Express & Suites, West Chester to everyone. We...More

Reviewed 12 October 2018 via mobile

I recently stayed here, breakfast was awesome and staff were friendly and polite, room spotless. A week after checking out I found an additional charge on my credit card. After calling and speaking to the manager-he informed me it was a smoking charge. I did...More

Thank Gail B
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 12 October 2018

Thank you for your review. We do apologize for the inconvenience. Our hotel is 100% smoke free. While you were staying at the hotel, there was no smell, the last day of checkout the whole is smelling with cigarette smell and we checked the room...More

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Questions & Answers
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LWZ_13
11 May 2017|
AnswerShow all 3 answers
Response from JRG F | Reviewed this property |
I recall an automatic pancake maker. Pretty interesting concept, since almost every free breakfast has a waffle maker that's not a continental breakfast. I believe there was some meat and eggs, dairy items like milk and... More
1
Vote
TerryCat
1 March 2017|
Answer
Response from Thomas B | Reviewed this property |
Yes, the pool is indoors, but it was too crowded to use when we were there.
0
Votes
srennick17
12 November 2016|
AnswerShow all 2 answers
Response from LPLimon | Reviewed this property |
It's been awhile since I was there, but what Mapper39 said sounds about right. Depends on time of day/traffic, of course.
0
Votes
Room Tips
"Go to the Sheraton!"
chadw245
8 Aug 2018
Read review
"We got a room facing the back of the hotel and it looks out onto a tree lined embankment so quieter."
Foodielovertoo532
29 Dec 2017
Read review
"My party had 3 rooms at different ends of the same floor and everyone was very pleased."
406louisek
17 Oct 2017
Read review
"We were on the third floor, facing the back of the hotel, and it was pretty quiet."
newyork145_9
6 Sep 2017
Read review
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PRICE RANGE
US$ 95 - US$ 197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn & suites brandywine valley hotel west chestercomfort inn and suites brandywine valleycomfort inn brandywine valleycomfort inn west chesterwest chester comfort inn
FORMERLY KNOWN AS
Comfort Inn & Suites Brandywine Valley
LOCATION
United StatesPennsylvaniaWest Chester
NUMBER OF ROOMS
75
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