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Quality Inn & Suites

Traveller (73)
Room & Suite (62)
Pool & Beach (8)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Business Centre with Internet Access
Wheelchair Access
Pool
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Fitness Centre with Gym / Workout Room
Banquet Room
Self-Serve Laundry
Conference Facilities
Outdoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Family
HOTEL CLASS
Reviews & more
588Reviews
136Photos
3Q+A
60Room tips
Traveller rating
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  • English
Show reviews that mention
My family and I booked three rooms for two nights over Thanksgiving - November 21 & 22nd, 2018. On Thanksgiving Day we left the hotel in the morning and when we returned after 9:00 in the evening we found the door to one of our rooms propped open. We immediately went to the fro
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Our drive around the building showed us that this place was HUGE with what looked like a very nice reception hall. This place would be perfect for a wedding!

However, our stay was not so great. We arrived around 9:30pm, with a reservation. The staff at the desk acted like we wer
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This hotel is in a good location and has an enormous parking area which can accommodate a truck with trailer. It is beside a major highway and about 30 minutes driving time to Greater Philadelphia Expo Center. Our room was clean and bed was very comfortable. WiFi was fast. The
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Response from Michael S, Manager at Quality Inn & Suites
Responded 29 Oct 2018
Thank you for the gracious comments. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. I do apologize for the fridge not working correctly when you arrived and I am glad the Maintenance Department was able to correct it for you. It was a pleasure having you at Quality Inn & Suites West Chester, and we look forward to welcoming you back soon.
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We had a gr8 stay and even better than our last visit. We stayed last weekend for a wedding and this was our 4th visit to this hotel. Our 1 st visit 3 years ago was very good but I have to say each time its gets better. The staff is always friendly -and the breakfast is a super
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Response from Michael S, General Manager at Quality Inn & Suites
Responded 29 Oct 2018
WOW! Thank you for taking the time for giving us positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad that we continue to impress you, our returning guest each time you stay with us. I am so sorry that we were unable to accommodate your last visit on July 4th we would have enjoyed having you again. All of us here at the Quality Inn of West Chester are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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+3
Clean, definitely felt comfortable taking my shoes off in room. The front desk girl was friendly and fast during check in and had suggestions for places to go nearby, and other staff members were sweet and welcoming. Nice lobby area and I love when hotels have comp coffee and t
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Response from Michael S, General Manager at Quality Inn & Suites
Responded 29 Oct 2018
Thank you for taking the time for giving us positive feedback! Room cleanliness is a top priority for us, it is very important that our guest feel the way you did about their room and our hotel over all. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Photo provided by managementQuality Inn & Suites
King Room
Simple Room
after a long flight yes pleaseee
ahh nap time
Previous
do you have DVD players, can your TV use hook up to DVD players
I believe the TV's have inputs in the back. I'd call them, just to confirm.
0 votes
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We have a small dog under 15 lbs, do you accept pets?
yes the hotel is pet friendly. $20 a night. service dogs are free
0 votes
Pet friendly?
Not sure, I did not pay attention.
0 votes
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"If you have t stay here, stay off the first floor"
"Choose another Hotel"
"There were two small elevators. The nicest suites seemed to be farther from the elevators."
"If not crowded, try for an upgrade to the king suites."
"We had two double beds, quiet sufficient ."
Previous
PRICE RANGE
US$ 59 - US$ 111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days hotel west chesterdays hotel and conference centerholiday inn west chesterwest chester holiday inn
FORMERLY KNOWN AS
Centerstone West Chester Inn
LOCATION
United StatesPennsylvaniaWest Chester
NUMBER OF ROOMS
141
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