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Quality Inn & Suites

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Quality Inn & Suites
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531 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Front Royal, Virginia
Reviewed 4 weeks ago

Clean rooms, nice staff. The bathroom in our room was very cramped. Like a closet with a bathtub and a toilet. The sink is outside the bathroom. We stayed here while visiting Philly. Motel is in a good neighborhood, and convenient to Philly.

Thank J S
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thank you for your time in giving your feedback about your recent stay with us. We are continuously improving the property to provide our guest a wonderful experience. We are all glad you enjoyed your stay and hope to see you again soon.

Reviewed 10 January 2017

Stayed here on NYE since we were attending the NYE party at the hotel. Hotel needs some updates but the new management there is doing an excellent job. Room was spotless and seemed to have new linens. Customer service was top notch and the food excellent!

Thank dillybar92
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thank you for the review. We hope to see you again soon!

Gaithersburg, Maryland
Reviewed 9 January 2017

We traveled to the area to see the Christmas display at Longwood Gardens and needed a pet-friendly hotel for our pup. It was a last-minute trip, so our options were limited. This hotel had a reasonable pet fee of $20 and was reasonably priced for the one night. It had a king-size bed that was very comfortable, though the pillows...

Thank Mrs_Gonzales575
Northampton, Pennsylvania
Reviewed 5 January 2017

I stay here regularly on business. The accommodations are always spot on. The staff is always friendly, rooms are clean and all other amenities are great. Sales manager, Will, always greets me with a smile and provides a personal touch making it easier being away from my family. I highly recommend this hotel for business as well as family outings.

Thank robt_schwartz
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thanks for the review! We hope to see you again soon.

Calverton, New York
Reviewed 11 December 2016 via mobile

Probably a little below average due to the not soundproof rooms which allows voices and snoring in the room next-door to be heard by us Convenient parking but the entrance off the highway and exit is not well thought out

Thank Jeff F
New York
Reviewed 6 December 2016

Stayed last night, for just one night while visiting West Chester University (which is 3 minutes away). The lobby is nice and the check in Rep was friendly. The room was quiet, basic and clean with a comfortable bed and good TV. The free breakfast was good too, waffle maker, scrambled eggs, sausage, muffins, fresh fruit, yogurt and a couple...

Thank abitagirl
Geneva, New York
Reviewed 15 November 2016 via mobile

Recently changed hands. Great value. Friendly, attentive staff. Bar and lounge on site. Clean rooms. Central location. Would visit again. Could use some updating, but you can tell they are working on. The staff is more than accomdating and working hard to please customers during transition.

1Thank Ktablefor4
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your hotel experience. We are very happy to learn that you had a great stay and that your room was comfortable. We strive to provide the best service possible at all times. Thank you and we hope to have the opportunity in the near future to see you again.

Philadelphia, Pennsylvania
Reviewed 14 November 2016

We had a wonderful experience when we held our meeting on Nov 6th. The service is good and the hotel conference rooms are spacious. The conference rooms are located on the opposite side of the hotel rooms so it is quiet in that ares. The staff is wonderful. They have large and small conference rooms to meet your needs.

Thank dlpaka
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thank you for choosing Quality Inn & Suites in providing conference spaces for your events. We are all glad of being part of your successful meeting. We hope to see you again and expect an ever improving service from us. Thank you.

Bridgewater, New Jersey
Reviewed 17 October 2016

This property just changed for about the fourth time, now to Quality. What hasn't changed is the decent value and nice rooms. We had a king room on the third floor and didn't hear a peep. The front desk staff seem a little confused but everything eventually came together well. There was a water stain on the ceiling.

1Thank JeffinNJ
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for being our loyal customer and sharing your experience with others. We are so happy to hear about your satisfied stay. Thank you for recognizing our hotel and staff. We strive to provide the best service possible at all times. Thank you and we hope to have the opportunity in the near future to see you...

Bensalem, Pennsylvania
Reviewed 29 September 2016

First of all, we would like to thank Seantelle for letting us in the room before 3 PM.We found the room to be clean, pleasant and roomy. There was a refrigerator and microwave in the room which we always consider a plus. Lobby area was clean and the continental breakfast was good. It was close to all the restaurants and...

Thank gzaliskyy
Juan T, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review of your recent stay at the Quality Inn & Suites at West Chester, PA. We value our guest's feedback. Your positive comments will be shared with our team as they strive to ensure guest satisfaction. We are glad you enjoyed your recent visit. Thank you for staying with us.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 943 S. High Street, West Chester, PA 19382 (Formerly Centerstone West Chester Inn)
Region: United States > Pennsylvania > West Chester
Price Range: ₹ 4,906 - ₹ 7,863 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 141
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Also Known As:
Days Hotel And Conference Center
Days Hotel West Chester
Holiday Inn West Chester
West Chester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with the larger bathroom. The small one is annoyingly small.”
 of 5 bubbles K4334RYjs, 17 Jan 2017 | Read review
“Ask for Will!”
 of 5 bubbles robt_schwartz, 4 Jan 2017 | Read review
“The Longwood room is perfect for business meetings. It is quiet in the conference room areas.”
 of 5 bubbles dlpaka, 14 Nov 2016 | Read review
“Third floor, entry door four.”
 of 5 bubbles JeffinNJ, 16 Oct 2016 | Read review
“Choose Executive Suite King Bed.”
 of 5 bubbles gzaliskyy, 29 Sep 2016 | Read review
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